Reviews (44)
These guys r awesome 😎
Horrible experience. If you have an emergency, don't bother to call they are not reliable the employee's don't know how to communicate, and neither are they professional.
Hardest working company I know!!!
Great service. Quick repairs.
Great company! I’ve had them come out 3 times and each time they solved my issues quickly and even brought attention to things I had no idea of! The job is obviously a very dirty job and while working a huge mess was made but they cleaned up super well! Wouldn’t choose any other plumbing company, these guys know what they are doing.
Let me just start off by saying I’ve had no problems with this company. We used them for our plumbing services twice and they did a great job. The pipes are very old so I know it wasn’t easy. BUT! Please please please have your crew clean up their mess. They even acknowledged to my husband that they made a mess. The black sludge was in my tub (completely understandable) but also all over my floors, vanity, walls, toilet and oddly in a cabinet? They took everything out from underneath my sink and didn’t put it back. Just asking for some common courtesy to wipe things down. Over all a good company but needs to clean up after themselves.
Great service, professional and efficient. Ronald and Derrick did a great job, clean and quick. Thank you and keep the good work!
Came out within 2 hours of the phone call, got the job done within an hour! VERY PROFESSIONAL! They also explained the problem and explained how they fixed the problem!
D.W. has been a great, reliable vendor for us here at Lindsay Palms Apartments! Their turnaround time is usually the next day or two and they are usually here between the time frame that is given. I highly recommend using them for any of your plumbing, heating and cooling needs. Also the office staff is very friendly!!
Hard working group of men
I didn’t get to use this service because in lite of quoting me a 12 hour response time, they still haven’t shown up 27 hours later. Apparently now they say they don’t do emergency havoc service. Today was 110 yesterday it was 111. My apartment is close to 90 degrees, siting in the dark. I have appointments tomorrow and my minor child will be home alone in this heat. I cannot take her with. Same thing for Tuesday. So the soonest they can come out now is Wednesday morning. We have excessive heat warnings during those days again. When the customer service rep assured me not once but three times that someone would cal me back and they didn’t, I should have guessed. You don’t hide from customers when you make a mistake.
They came with awesome respectful attitudes they made sure our property was covered they work really hard to make sure they fix the leak right I want to say thank you to Derrick ,Trevor,Antony an they clean up there mess too if you ever want to use this company I give them 5 stars 💯👊
Are you allowed to pump water out of a fire hydrant and into a storage container? Specifically when metered water is available in the vicinity?
Horrible driving. 11 cut off another car coming out of a parking lot and almost hit them.
I had 2 companies try to cheat me, this company was honest and reasonable. Don't look anywhere else. They showed up on time, clean and professional.
If there is anything we as customers want, it is communication. D.W. is amazing on this. Another missing attribute in most companies is their care for their co-workers. Not to get too personal, but We needed some work (not super urgent) but we had be informed there was a scheduling issue and their crew was in need of time off. What other company is going to call you to share their concern, let alone call you to reschedule. I've been in the Multifamily world for almost 17 years. This is uncommon. In a business, most people want that family bond, it seems D.W. has this and it matters.
I have to put this out there. These people are the hardest working company out there. They go the distance and beyond. They work countless hours to make sure the job is done and done right. I may not know all the staff there but, I can guarantee this company is committed to hard work, high standards and being the best that they can be. Especially in my biased option Jr.
Excellent service. Always professional
Awesome company. Awesome plumbers and office staff
My hat goes out to Trevor & his crew at DW Plumbing They are real problem solvers! They came in quickly & swiftly; assessed the situation, repaired the pipe & made sure things were done correctly. Thanks again Trevor. I am very happy with their services & truly recommend DW Plumbing for any plumbing needs/repairs. Henry