Reviews (100)
AC Technician Tim Stockton is excellent. Very professional and thorough. Took the time to explain everything to us and answered any questions we had. Highly recommend him.
They installed our new HVAC system and we are on their maintenance plan. Highly recommend.
Az Perfect Comfort provides amazing customer service! They are always responsive, even on weekends. they have someone on call and more than willing to help you troubleshoot your issues. I always recommend them to anyone that is asking for a reliable, reputable AC company!
Great service. Robin and all her staff were hospitable and cared about us Asa customer.
John (the owner) is a constant fixture in our Cave Creek / Carefree community. So when we needed to service our A/C unit, we gave them a call. He didn't know we were calling and I didn't tell his office we own Tech 4 Life computers so we called about service just as anyone would. They were SUPER responsive! We were trying to schedule at the end of May so I expected July or later for an appointment. They were on site 4 days later! The tech was professional, knowledgeable and EARLY for the appointment. In fact, they had an earlier appointment move and the office called to see if it was OK to come earlier. Their annual maintenance agreement is VERY affordable and they included this visit in it. Plus they have a discount on any additional labor should we need it. Lastly, we are in Tonto Hills, which is past Desert Mountain on Cave Creek Road. Many folks don' t service us or don't service our neighborhood well. AC Perfect Comfort does! I also appreciate that John and his wife Robin are both veterans and their kids work with them in the business. Thank you for running a service business with integrity!
Simply the best. Timely, responsive and get the job done!! Can't recommend enough.
They say veteran owned but when it comes to service wise they are not professional at all, the guy came for service called another person and checked for the alternative opinion. He was not sure what to do at the time of service. And he charged more than 400 bucks and said my HVAC is not in good shape. When i checked with other provider on the same day he said he can fix it for 150$.
HVAC unit was running fine but it used to make some kind of screeching noise so I scheduled appointment for tune up. Service guy came said there was imbalance pressure, need to refill freon. For that he charged me 429$ and said there will be another repair suggested which is pressure switch. He said For pressure switch repair some one will be calling and gives me estimation. Lady from office called me and said it is going to be 1500$ to install that part. Seriously they are trying to get as much, they are not honest at all. I would not recommend this company at all.
Fred is the best! This is our new a/c company! First hot day & when we flipped to a/c our units were blowing heat. He figured out the problem was our thermostat and NOT our system. Suggested we buy an Ecobee to replace our Nest thermostats. Gave my husband a few tips before he left & hubby installed that afternoon. Didnt try to up sell or overcharge. Love this company!
Techs are knowledgeable and prompt. Our Trane system is over 11 years old but still going stong.
Dan installed my system 3 years ago, and maintained it. Most people including the owners are VETERANS like myself, and their work shows it, OUTSTANDING
Had them install two units, 4 & 5 ton. Very clean, very professional, were on time and did what they said they were going to do. Great joy. Highly recomended.
AZ Perfect Comfort provided us expert customer care and service. They were great for maintenance over the years and excellent installers of our new system. Looking forward to energy efficient heating and cooling. Thanks go out to Ernest, Javier, and especially to Andrew, John and Robin McCombs!
Dan came to check to see why cold air was blowing in from one of my vents. He gave me information on what to do with that long run that it would take a roofer to help me. I appreciated his honesty. He was very prompt, very friendly, and installed my new filter for me. I give him a five star rating.
AZ Perfect Comfort to the rescue! Sought a second opinion on what seemed a questionable assessment by another company. Bottom line: Saved $5,000! It always pays to do business with people you know like and trust.
I have purchased AC/Heating systems for two homes with AZ Perfect Comfort and highly recommend them for their honesty, knowledge, and responsive customer service.
I highly recommend you use this company for all of your AC needs. We needed to replace our system a year ago and received a fair quote and quick services. Very fair and I trust them for all of our AC needs and recommend them to anyone.
Incredible service! Honest and Thorough! Dan Duncan was brilliant and competent.
Quality replacement of our outdated AC/Heating system. Expert, friendly technicians you are not afraid to let in your home. Thank you.
Dan was thorough and informative as he did my quarterly maintenance. He even gave me time to run to ACE and buy some filters so he could install for me! Above and Beyond! Thank you!