Reviews (50)
I recently had the pleasure of experiencing the outstanding installation of a Carrier air conditioner by you guys in my Phoenix, Arizona house, and I must say, it has exceeded my expectations. From start to finish, the entire process was seamless, professional, and left me thoroughly impressed. Thank you so much ☺️
Beware..this company will try to up sell. They replace rather than fix I was charged over $1200 this past year for un necessary parts. Speaking directly to owner is only way to resolve problems Rude female often answers the phone. They were satisfactory until their best technician left
Well....Marcus the Tech was very knowledgeable and polite. He explained all the details discussing what he was doing and what we needed to replace. Honesty is important to us. Adams Refrigeration was a referral. Now We are pleased so they will handle all our AC/Heat problems. Thank You Adams Refrigeration & Staff(Holly and Marcus). Your prices we're reasonable. 👍
We used Adam's Refrigeration few times in the past. Always on time, honest and prices are great compare to other HVAC companies. Our system was 22 years old and we had to replace it. Adam's refrigeration installed complete new system in few days. Whatever they told us that will be done was done. No cutting corners or excuses. We highly recommend them.
They had my part and offered advice they saved me a bunch of cash trust me there the best I know because I expose fakes when I find them Adams is the real deal
Installed swamp coolers on both houses and thermostats. Was delayed by roofers and I appreciate putting up with that. Putting 5 stars but I should put 4.75 stars as the cooler pumps never got mounted with screws as designed. .Maybe they'll do that and make it all good?
Marcus was amazing! We had a CO alarm go off at 5am. After a leak was detected in the area of our furnace/hot water heater closet we called Adams. They had a tech, Marcus, out within 2 hours. He found the leak in the crawl space (exhaust pipe had become detached!) After some creativity refitting the pipe from the roof, he was able to shimmy all the way through our narrow eves by the roofline and reattach and clamp. We are so grateful for the fast response, perseverance with a difficult to reach location and positive and friendly professionalism. He even educated us on better detectors than we had. We are sleeping safe again and so appreciative of Marcus and the Adams Refrigeration Family!!
They were able to get the blower motor I needed for my air conditioner when my old one quit working.
Monday around 7pm I got a call from a manager of my dad’s house. A/C is not working. Summer, Arizona 112F nothing to add. Disaster. I called Adam’s Refrigeration and left voicemail explaining the situation. Next day 7 am I got the call and set up the appointment. We were extremely lucky. They had the technician on his way at 9:30am and around 11am problem was taking care of. Tenets were extremely happy. Issue was fixed in super short time. This is why we will stay with Adam’s Refeigeration. We didn’t get overcharged whatsoever when you take in consideration price R-22. Great customer service. They definitely take care of their customers and that is why we will use them again
I had a pad replacement on my EVAPORATIVE COOLER. Service man was able to figure it out but was not trained on these coolers. I had the cooler serviced just 2 months prior for $89 by Adams, but had to order the pad myself and have Adams come to install. This pad replacement service cost me $172.00! When I called to ask WHY SO EXPENSIVE since I ordered the Master Cool pad myself. I was told the Price per Hr Charges. $57.50, and service call is also $57.50. As a 83 yr old widow on an fixed income, this was more than I expected since the last entire service call was only $89 and he spent about the same time just 2 months prior. Lesson learned to ASK the charges before requesting service. Dont assume! The service tech was polite and did the job asked of him.
Have come out 9 times in one year
Stopped using them after the refused to Charge my unit with my customer provided Virgin Refrigerant New in Tank ! I know they need to make money But I need to Save money...
Adams Refrigeration is just a great place to use. Whole team is friendly and they know what they are doing.
They were very honest with me and did a great job.. No high pressured sales which I appreciate. After the system check, they did the maintenance and repair immediately. I highly recommend Adams Refrigeration.
Great service to replace our hvac. Isaac and angel were fabulous. Did a great job. Mario was great in discovering our problem and giving us info on what to do. Adams is the best!!!
First service guy replaced a part which cost $434 for part and service. Invoice stated everything was checked. Next day, the a/c still wasn't cooling so we called for service again. Another service guy found multiple issues. Total for the second day totalled $1,390 which included replacement for the part that was done the previous day. Clearly there were huge issues missed in the previous assessment. Called the main number for help but the person was not interested in helping. Do not use this company.
Scheduled PM on a split unit, performed on 04/19/2022. Total charge was 119.90 for service. Stated that everything was clean and in good working condition. Advice capacitor may need replacement n the future. Was very thorough on his notes on invoice Problem now is there was a leak so I called my Home Shield, tech stated coils in attic were filthy, causing the leak, now had to pay for coils and refrigerant of 2400.00.. Home Shield does not cover refrigerant. Spoke with Tiffany yesterday at Adams, extremely rude, hung up on me stated there will be no refund. This tech NEVER entered my house. ONLY serviced and inspected outdoor units. Falsified his documentation, and Adams had the nerve to call me a liar stating he did go into my home. FYI, the owner did call and speak with my bother, promised he would speak with the tech and get back with us. NEVER did. So disappointed and extremely irritated for being ignored and called a liar by Adams Refrigeration.
Fast fair service
Awesome company and employees
WHEN I CAME TO MESA IN 2014. ONE OF THE FIRST BILLS FROM SRP HAD A COUPON ON IT. I THOUGHT IF THAT SRP LET ADAMS PUT A COUPON ON THERE BILL., ADAMS MUST BE A GOOD COMPANY. I HAVE HAD GOOD SERVICE SINCE.