Reviews (64)
My name is Tom Cashman owner of Cutting Edge Components. I was contracted by Ernie the owner of Minuteman Home Services to building custom cabinets for one of his clients. I provided Ernie with a full set of drawings to show his client what her kitchen was going to look like when complete. Ernie sold the job to his client and paid me a deposit to start the project. Ernie and his client had a falling out while he was working on her project. Ernie walked away from the project leaving the client with an unfinished kitchen. I know this because I still have some of her cabinets in my shop. I have contacted Ernie several times trying to recover the $6,500.00 unpaid balance with absolutely no luck. Ernie left his client with an torn apart unfinished kitchen and a $6,500.00 unpaid balance. I have filed a small claims lawsuit against Ernie but he has dodged the processor server several times. I made a complaint with The Registrar of Contractors as well as The Better Business Bureau. This guy is no good!
Great service with a smile! From first call to completion the staff was courteous, friendly and responsive. Thank you!
This company cannot follow up and service what they have installed. We spent thousands of dollars for a new water heater and filtration system. Our filtration system is now leaking but they have nobody to come a repair. This was installed only 4 months ago. I called them twice and have been told they just have no one to come out to fix my system. I am furious. I feel we have been used and scammed. I WILL NEVER RECOMMEND THIS COMPANY AGAIN. DO NOT HAVE THEM DO A THING IN YOUR HOME!!!
Company highly values customer service A difficult task or objective when considering the companies Menu offering in Home service
I used this service to fix a plumbing problem
These people have become more like trusted family..... so honest and reliable! Herb came right on the scheduled time and took care of out maintenance, explained everything to a tee. Cleaned up so you would never know anyone was around....great company with great employees. Well trusted and HIGHLY RECOMMENDED!!!!!
Great service. Personable tech. Thanks Torrey.
Extremely great service. Replace an old air conditioner and the results have been great. Minuteman had proven to be professional and i am very satisfied with their service, from receptionist through technicians. Highly recommend.
After noticing my AC not turning off (July in Phoenix) I called Minuteman to schedule a maintenance visit. Herb came by to give what I hoped would be a tune up. He explained to us that the condenser and air handler was very old and on its last leg. He gave us a great breakdown and offered us multiple brands with different sear and tonnage ratings. We selected a air handler / condenser package we liked. The team came out the next week and installed both units. Our house is considerably more comfortable and the AC is running a fraction of the time as the old system. I was very happy with all aspects of dealing with the Minuteman Team. The price was fair and I didn’t feel pressured to purchase something I didn’t need. Thanks Herb and Minuteman!!
They were nice on the phone, had to reschedule me two times but when they showed up they declined to service due to my house being two stories and the AC was on the roof. I wish they told me that on the phone or asked if I had a two story house. Just a heads up for anyone using their service to not use them if you have a two story house with roof AC
I had an amazing experience, I called a few other companies and they didn’t follow up with me and the ones that did asked for an arm and a leg. These guys were responsive and professional. I felt they were knowledgeable and honest and I’m glad I went with them. I will be sure to give them a call anytime I need them.
Very pleased with the Minuteman staff and services. The technician showed up exactly when expected, and our unit runs like a dream now!
Ernie and his team are top-notch. They go the extra mile for their customers! Wonderful company
If you ever use this company expect to get a bunch of sales calls after and even after you asked them to remove your name and phone number from the list they continue hounding you years after
We came to Mesa in search oh a home once we found it we didn’t want a salt based water system so at the swap we met a great guy talked with him on 2seperate occasion did our research and bought our system the guys that came to the house installed our system flushed out lines put in our new fixtures because the old ones were destroyed by the water and chemicals these guys were great hands on people they have since been out for our A/C cleaning and other things we talk you guys up because your service is top notch Thanks Ernie and all his guys
Ernie and his staff we very courteous and friendly!! The crew kept us informed every step of the way. I would highly recommend Minuteman Home Services!
Criminal
Wanted to charge me 295 dollars for a 20 dollar capacitor that he said needed replacement
We made a call for services on our hot water heater and routine flushing and an appointment was arranged promptly and we appreciated the quick response ….the Minuteman Rep was very prompt on the arrival date ...and completed the flushing and further checking of our water heater making sure all was working properly......very professional service and the pricing and quality from Minuteman was very acceptable. We were very pleased....and would recommend Minuteman Home Services in the future......Rep..Dave was outstanding..! In conclusion, about 2 weeks later we noticed a small leak from the drain of the heater and contacted Minuteman again....received a callback promptly and had a Rep out to our home the next day......lo and behold ….It was the same Rep..Dave…….who corrected the leak...seams it was a plastic or rubber o-ring...all this corrected again......this company stands by it services and would recommend them highly....will not call anyone else when it calls for home services..!!!!!
We were very impressed with the prompt and courteous service we received from Minuteman Home Services. The plumber explained what was wrong and how he was going to repair it. The leak in our backyard was fixed. The cost was reasonable. We will definitely call them again for any home repair we may need in the future.