Reviews (20)
Outstanding company. Honest and reliable in a culture that just wants to rip you off. I highly recommend Definitive Air.
Mike is very reliable and he tries to save you money instead of over charging like so many other companies.
Definitive Air has been a great company to work with for my air conditioner! Mike helped me with selecting a new a/c unit that would meet my cooling needs last year, and he was very professional, punctual, and efficient. The install went smoothly, and Mike presented me with the information I needed regarding the warranty. Fast forward a year later on the hottest day of the year (so far!) in AZ - one of my capacitors went bad in the heat (my unit sits on a flat roof) and Mike was quick to make it out to my house in the time frame stated, and fixed the issue within minutes. Great service and I am happy to recommend Definitive Air to others who are looking for an honest company with competitive rates who stand behind their product. Thank you Mike!
Service is always excellent, but this time it went above and beyond. When our AC stopped blowing cool air on a hot Sunday afternoon, we fully expected to suffer through the night. We called just to get on the schedule for a weekday, but he was nice enough to come out that evening to work on our AC and get it running again! Problem solved in just a few hours.
Called in the morning. Arrived 30 minutes later worked on my AC went above and beyond to find out if the part was still in warranty. Called later to find out how it was working came back to make it a comfortable temperature until we can get the part. I am so thankful for the honesty and service I received. Would definitely recommend if needing AC/Heating work done. I will continue to use this company for any work I need done. So impressed and grateful for honest and good people running companies.
Professional , honest and on time. If you need your AC checked, thermostat set . This is the company you want to call. Extremely reasonable. No BS . Thank Mike
Super nice guy ,fast good service ,,Thank you God Bless ...
Giving Definitive Air a 5 Star because of their Expertise, Promptness, Knowledge, Fair Pricing & Genuine Caring for Customers. Highly Recommend Definitive Air to our Family & Friends.
We've been using Definitive Air for the last couple years for preventive maintenance. Whenever there's a problem, one call is made and they are right out here to take care of it. They were recommended to us by family members. And when they're out here working, we're treated like family members. Highly recommend them for any ac service!
we bought a new ac and gave a great price for it the rest of the ac dealers were very high and did it all in a day
Awesome family oriented business. Came right out and fixed our AC in a jiffy. Mike was awesome, and his son Jaron was a big help. Will definitely be recommending definitive air to all my family and friends with ac needs
This company is ALWAYS there when you need them. Mike and his crew are dependable and friendly, affordable and honest ... We would recommend this company without hesitation.
Mike is the best guy. Top Notch Work. Our AC went out last night woke up this morning to good ole warm AZ. I called Mike and left a message at 6AM. He called back in like 5 minutes. Amazing. He came out and fixed the AC within and hour had us up and running. Our AC is back up and running for the hot summer. Thanks Mike again great job. 120F today.
Huge shout out for Mike and his company! Very honest and ethical. Will recommend you to anyone wanting an honest, reliable, and reasonable priced air conditioning company.
My AC was leaking through my ceiling so I needed it fixed ASAP. I called Mike and he was out here within 15 minutes. An hour later he had the problem resolved. That is what I call good service!
Wonderful company. Fast and honest work. highly recommended avoid all those big name companies ie George Brazil at all cost they will do nothing but over charge you with no remorse
I'm so glad I contacted Definitive Air. The first AC company I contacted wanted to charge twice as much to replace the blower motor in our heat pump. Mike responded to my email quickly with a quote for the work I needed, and I saved hundreds of dollars. Next time I have an AC problem, I'll be going to Definitive Air first.
Today we walked in to our business to find our A/C unit was out. We had an A/C issue this same time last year, and after our experience with the company we used previously (left old parts & trash on the roof, dawdled & charged us 3x what it should have cost to replace a blower motor), we were looking for someone with good reviews that was close to our location. We are a family owned and operated business, so we prefer to hire businesses that are family owned as well whenever possible. Carol was extremely polite on the phone. The technicians were here in under an hour; the business we called previous to them quoted us a wait time of over 4 hours. They had the unit working in less than an hour, and it cost us less than $200. Overall the experience was great, and we will be calling them with any other problems we have in the future.
Pleasant experience from the beginning call for service. Polite and helpful with obvious knowledge of HVAC systems went out of their way to explain what they would do and what the cost would be. Arrived on time went about their business, no mess no fuss no bother just honest hard workers making sure my system was in good running order and answering all my questions about the system. Could not be happier with the service I received and recommend them highly.
Mike and Carol Ford of Difinitive Air are great people. They only charge for what is broken and will not try to upsell you or convince you that you need a new system like those "ohter guys" do. They also don't chage a trip charge. I can and do reccomend them to others all the time.