Reviews (27)
Friendly knowledgeable staff good location and good prices
Over priced and do not treat their employees well, though the floor staff are very helpful
They will find it.
These guys are great! They're very helpful and knowledgeable. Support your local businesses
I own a water treatment company and see the best and worst plumbing work in the Matsu Valley. Throughout all my assessments there is one plumbing company I have found to have consistently excellent workmanship and happy customers, and that is Goldstar Plumbing. I trust and respect their company well enough to refer all our customers them for their plumbing needs.
They always have the parts I needed for furnace and well pump setup
Best plumbing supplier in Alaska the staff has always been very friendly and helpful
Good service and they have good parts you need for plumbing and it has reasonable prices
If I could give them less than zero stars I would. Please save yourself the trouble and find a different plumbing company to work with. My on demand hot water heater died and I called Meadow Lakes because they were a certified rep for my brand. It seemed good at first, they came out the day after I called to look at the unit and take pictures, certifying that it was indeed dead and needed to be replaced, not repaired. They called Rinnai that made heater to see if a warranty would cover any of it, and that's where the nightmare began. For three weeks I played the middle man between Meadow Lakes and the heater company. Neither had any clue what the other was doing, and I just wanted hot water again. I would call the heater company and they would say they were waiting on Meadow Lakes, I called Meadow Lakes and they said they were waiting on Rinnai. Back and forth, Rinnai wanted pictures, I would send more pictures (not Meadow Lakes), Meadow Lakes would take days calling Rinnai so I would call to try and speed things along. Then after 2 1/2 weeks I got a notice from Rinnai that they had shipped something out. When I called they said it was parts for repair except I didn't want a repair because I watched my Rinnai heater spark and have a small explosion. So I called Meadow Lakes and they assured me that Rinnai was wrong and that they were sending the whole unit. 3 days later the parts arrived and it was just that. No new unit. So once again I called Rinnai and didn't get off the phone until they agreed to give me a discount on buying a new unit, which I wished they would have done at the beginning. By now though I'm so tired of Meadow Lakes Plumbing that I called and fired them. I went and picked up the parts that Rinnai had shipped them and because Meadow Lakes wouldn't ship them back I had to pay $95 to ship them back, but whatever I'm done with them at that point. I called Paragon Mechanical and they came out two days later and did a fantastic job in
I will never call this place every again it was a scam. First of all they will find any way to make money off of you. The day of inspection was supposed to be an hour but they charge me for 1hr and a half. Second is I had to paid extra for Special delivery for parts. Third wanted me to paid double an hour when they install Because of after hrs when my Schedule time was 2 PM. 4 they know you are on the list for no heat and will try to scam more there. 5 day of repair everything was good too good heat was running now but now it too hot and heat will not shut off “they hot wire heat to stay on always”because of course when you call them back it more money. Scam Scam Scam.
Needed Koehler flush valve gaskets. They are over 3.5” and generic toil valves won’t fit. {Don’t Buy Koehler!!!} The former USMC man helped me significantly. He had good follow through even though they didn’t have what I needed. He took my name and called me back after he did quite a bit of homework. Found the needed kit in Anchorage! Would have preferred to buy in the Valley.
was a customer for years ..one of their employees presented himself as someone who knew plumbing, came to my home and set septic at 8 inch per 10 ft. and brought wrong sink, stole from me and didnt finish the job. do not trust anyone there without a license to do any work. or keep their word.
Go elsewhere to save time, trips, restock fees, + unnecessary labor. Mgr, GLEN lacks cust service, patience, and prefers yelling on phone. He gets frustrated that u choose to replace the broken part instead of doing WHOLE. REPLACEMENT. Glen will continue to lose customers w that attitude. Joke: After my 3rd trip of wrong part, employee conveyed tone of annoyance that my "landlord" came w need of "same" picture". (Yet I dont have a "landlord" nor shared my picture.) They never got idea that multiple customers have same need. Too bad that customer guy was likely told WHOLE REPLACMENT NEEDED, too. As if the part is no longer available. Ak Goldstar local competitor provided friendly service with a smile. Since they dont carry the part, they helped me find it out of state. I shook his hand! I had used AK Goldstar since 2001. Never again.
They always have what ya need!!
Best place to go to for Baxi boiler repairs! Very happy with my experience.
Nice, knowledgeable people. They have a much better inventory of pipe and fittings than Lowe's or home despot.
The clerk that help me was multitasking and was helping to customers at 1 time while she was helping me and she was very efficient. I hope I get her next time when I have to get something for my boiler. Thank you
Free water tests.
Amazingly helpful people!!!!!
Helpful staff