Reviews (100)
He deserves a promotion and a raise! He was on time and efficient and got our air working! GOD BLESS DAVID!
Great company to deal with. Fast and efficient. My unit went out, they came inspected and replaced in three days. Only reason it took 3 days is because Tuesday was a holiday. I will definitely use them again.
Jason and his team is are rock stars. I have used their service as a property manager for more then one then of my properties. They are an asset to Dothan and frankly I won't call anyone else. They work fast and I never had a problem. They clean after themselves are professional and respectful. They explain their diagnosis and they are able to explain in regular folks language. I would advise you if you have other repairs to run it by them while they are there as their team is full of talented professional of all types. I will take Jason's team with me on any project from new build to existing. Commerical to Residential they show up on time and get the job done. Accountable and hands down fair prices. You can try other places or you can get the job done right the first time you call this team.
Our tech Thomas was knowledgeable, efficient and pleasant to deal with. Southeastern was quick to respond to our need.
Scott was excellent and knowledgeable.. He had me back up and running and gave me suggestions on how to keep my unit serviceable.. I appreciate Southeastern Cooling’s quick response and will use them again for my cooling and heating services…
Mr. MITCHELL was a great tech. In and out on a holiday! Which is great bc my wife is 7 months pregnant in July. Thank You Southeastern cooling! And Thank You Mr. Mitchell!
Can not say enough about the experience with Southeastern Cooling. Chris Law was the tech that responded. It was a Friday Afternoon, holiday weekend and the hottest day of the year. They didn’t hesitate to respond. Came home at 3 pm to a non functioning air conditioner. Called the dispatcher and she immediately said yes we got someone en route. My problem was fixed in a matter of minutes. Thankful for southeastern Cooling. You guys are awesome.
Very please with Thomas from Southeastern Cooling. We called several other placed hoping for a same day response and Southeastern was the only one who said they could do it. The lady originally said they would get someone out here but that it was going to be late due to the number of calls. I called around 1 and the tech was here around 4. He was able to get us fixed up, very appreciative!
Great response, informative, thorough, and respectful. Great team to call on.
Wow! If you're looking for a professional and honest company then look no further. I wish wish I had found Southeastern years ago. Every technician and representative is extremely knowledgeable and cares about quality. I felt the need to write this review after our service call with HVAC tech Chris Law his work ethic is out of this world. Thank you Chris!
Very nice ppl great 👍 got the job done good iam please 🙏 with the way they communicate and got the air conditioning working in no time thankfully
James was awesome. He was so knowledgeable and professional. He took the time to explain everything he was doing in easy terms not over your head. He explained about the warranties that could help me for the future. I am hopefully signing up soon. And he did such a awesome job I will call and ask for him personally. Thanks Southeast.
Awsome service. They got my AC back up and working. Thx.
James B.was awesome, called before & text to get a rundown of the issues . And when he finished he gave me a very detailed outline of the issue and fixed it , in a very timely frame Would love to have James come back out to service my issues thanks for awesome job!!
Unit went down in the middle of the night. Southwestern sent a tech out asap. James went above and beyond to fully explain everything. He took extra care not to damage anything and extremely professional the entire time. Would definitely recommend.
Thomas Hudspeth was knowledgeable and friendly! We had no A/C on a day with a heat index of 115 degrees. Southeastern Cooling immediately responded and Thomas was here the same morning. After finding multiple problems our A/C now works better than ever!
James was professional, courteous and very cost conscious in favor of the customer. Excellent technician, confident and very able. Was a pleasure in doing business with. I would not hesitate to use him again in the need arises again!
Scott showed up early and was so knowledgeable it blew my mind. He’s like a walking Air Conditioning Encyclopedia. Diagnosed the issue within minutes. What impressed me the most is that he knew there was only one of the motors I needed in our city and his sense of urgency to go get the part made me feel like he really cared about getting our AC unit going. He has my business for life.
Always a pleasure to see technicians from Southeastern Cooling. Had our twice yearly maintenance scheduled, and James B. was who they sent out. He was very knowledgeable, efficient, and friendly. He got our system running at peak performance, and also explained to me some things about my gold membership that I was confused about. He did an amazing job!
Absolute wonderful customer service. Quick response with knowledge and ability to solve our problem with the air conditioner. He was able to get the unit up and running quickly on this hot and humid day. We will always request Chris Law for any problem!