Reviews (21)
Have needed Michael to work on a heat pump twice, different issues. Got great service and advice on caring for the system. Quick service, very knowledgeable and professional demeanor. Also remembered he helped us at work and did some great troubleshooting on some equipment. Highly recommend him.
Michael was really nice, professional, and timely. Will be using this company for my yearly visits and maintenance here in AL.
They have fixed 2 of my units. My son’s a/c and my mother in law’s unit. They are knowledgeable, and reasonable.
The BEST Customer Service I've ever had ... they really care about people and their issues and get the problem taken care of right away ... They went above and beyond to help me with my air conditioning and didn't charge me a fortune nor nickel and dime me for outrageous charges like the use of equipment ... Thank you Michael and Dylan!!! You guys rock and will always use u in the future!!!
Best AC service. Great service and excellent customer care 👏 Professional , caring ,dedicated and dependable personnel. You can also trust them.
Very good service. Dylan was very professional and did great service work. Worth the money. He showed up early for our service appt and was very nice.
They have great service and are very knowledgeable. They always get to us as soon as they can.
Best HVAC team in town.
Mr. Paulk, Michael and Dylan all helped explain my situation to me. Then fixed it. Came back out to check to make sure it was done right...on a Saturday!
Michael is the best !!!! He is professional and he shows you what he is doing while he is doing it. I recommend this service to all. My air is flowing BETTER than it did before. Call them ASAP.... don't wait !!!!
Excellent service, professional, and reasonable.
Terrific service.
Great service
Best company that I have used. I have used their service for over 15 and referred them to my clients. The thing I love the most about their company is if it does not need to be fixed it will not be fixed. They are not trying to upsell you and they’re super honest.
Great dependable knowledgeable people. Would recommend to everyone
The folks at Paulks are GREAT!!! They arrived at our home within an hour of contacting them and fixed the issue!! Would highly recommend them!!!
Awesome. Hard working go above and beyond
Excellent people and workmanship .
This is a GREAT company and I HIGHLY recommend them to anyone! My grandmother always refused to ever use anyone else...and now as an adult, I know why!!! It's a family owned business (2 brothers) that has been around a very long time. They inherited the business from their father, and have been doing heat and air service their whole lives. They always go above and beyond for their customers, and they make you feel like youre their top priority. Last time I needed them it was a holiday and I told them it could wait...but they were there to fix it within mins. and didn't charge me. I've also called to get a new unit at a rental house...When they got there, they fixed the problem and told me not to spend the money, because the old one was still good... that unit is still going stong over 2 years later. THEY WERE HONEST and didn't try to sale me something I didnt need...That says a lot to me! Paulk's is my go-to for any heating or air conditioning need...and always will be!
Great customer service! These guys showed up to my home in 30 min or less and had the problem fixed quick.