Global Services

Mike Y, was excellent to work with. He has very good customer service interaction skills. I will surely request his service in the future for repairs and/or replacement system.

We had a complete HVAC overhaul (Heater and Air Conditioner) done last month (June, 2017). The Global employees from the installers to the front office were honest, professional and incredibly efficient. The fact that their pricing was so aggressive made the experience even more enjoyable.

I would give my highest recommendation to the company and of course the people who work there.

Sincerely, Coach Key
(Newtown, PA)

Our heater went on the first truly cold Saturday this winter. We found Global Services through a google search and I called them around 8:30 in the morning and they were at my house by 11:30. The service call was cheap enough, but it turned out we had to replace our entire 40 year old furnace. Mike, our technician, gave us a detailed explanation of what was causing the heater to make horrifying banging sounds, and then gave us a contract to install a new heating unit.

Mike was courteous and friendly, as were the women who answered the phone at the office. They were patient while we got our money in order and made the payment. The technicians that installed the new unit were also great and they left the work area spotless.

Global was probably a little pricier than other places in the neighborhood and they told us as much, but we trusted them and thought they were incredibly professional right off the bat. I really really hope we don't have any more big ticket repairs, but we would call Global again in a heartbeat.

The technician Mike showed up on time answered all my questions once he assessed the problem we were having with our nearly 10 year old heater. There was a part that needed to be replaced. Once I gave my ok he proceeded to order the part with repairs scheduled for tomorrow. This was music to my ears with the cold weather we've been having this repair will eliminate the worry of the heater shutting down. I would recommend Global Services for heating and cooling services.

Mike came out to inspect heater which was running extremely hot. He was able to quickly diagnose the issue and since the heater was very old I'm getting set up with a quick install next week. I've always used global and will continue. Thanks guys!

I've had a very pleasant experience with Global's heating and cooling maintenance program, where they come to inspect and tune up the central air and forced air furnace in their respective seasons. Why I'm writing today, however, is because of the service I received at a rental property of mine. The renters waited until it was under freezing to turn on their heat for the first time - only to learn it did not work. In less than 18 hours during this sub-freezing week, Global was able to diagnose the problem and repair it on site. They also took the time to carefully explain it to me because I'm one of those consumers that really likes to get into the details before I spend money, which I appreciate any time but more so when I know they're extremely busy due to the extreme cold. I will continue to use them for my own home, as well as my rental, and recommend anyone else do the same.

They came out to perform annual maintenance on furnaces in two homes that we own. They were very professional, did a comprehensive checkout, and explained everything in detail. They did not try to sell us on additional services like Hutchinson or Horizon. Steve even came out on his day off so that our service wouldn't need to be rescheduled.

I recently had an air conditioning emergency. My air conditioner suddenly stopped blowing cool air - I was afraid that there was something seriously wrong with it. With heat wave #5 on its way, I was very concerned. I contacted Global Services and they sent someone out the very next morning - two very knowledgeable and efficient technicians quickly evaluated and rectified the problem -- all before 10:00 a.m.! Thanks to Global's entire outstanding staff, I missed only two hours of work, instead of an entire day. I highly recommend Global Services to anyone for their cooling and heating needs. Two thumbs up!!

Since my heater was acting up when service man, Jesse, came to my home, he was able to quickly diagnose the problem. He arrived on time, identified himself as soon as he arrived and was very pleasant. I would recommend Global Services again.

Had one of there so call technician come to my home all he saw was 17 year on unit....."oh it can't be fix" you need a new one. The cost he says around about $6500. Had another tech an independent one, fix my unit total charge $100. Beware of Global Services an any other brand company....oh they charge me $70, wish I had cancel that check!!