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Service First Heating & Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kate Rowan

Everyone with this company is great. We had a quick response for the estimate, work and follow up. I would recommend this company to anyone. Will use them again in the future.

Nancy Campbell

I'm always happy with 1st service. They are professional, conscientious, helpful and timely. I highly recommend them.

Keith Smith

Service First was great. With the HVAC dead and heat on the way for the long weekend, we are very grateful. They followed up my late night email with an early call. Scheduled the appointment and then called to see if they could come early. Technician, Roman, was great. Had everything up and running in no time. Reasonable as well.

Joan Chiovitt

Roman has been servicing my ac and heater units for many years.. He is always on time, courteous, professional and very knowledgeable. I recommend he and Service First to all my friends and families. Kuddos to Roman..

Mike Horan

Brent was extremely professional and helpful when he came out to give us an estimate to install a new heating and AC system. The installation crew was on time on installation day. Both of them were professional and friendly. After the installation the system seeded some tweaking to meet our desired performance. Brent arranged to have a technician come out and adjust the fan speeds on the system to meet our comfort. Would highly recommend and will use again!

Jim Lamelza

Our service tech, Roman was professional, responsive and fixed our AC unit on short notice.

Michael H

Words can not explain how happy I am to have found a company this extraordinary. I was looking to replace my 33 year old furnace and air conditioner and as well as find a company I could trust to maintain it going forward after getting the runaround and price gouged from the company I had been using for service over the last couple of years. I dug in and got recommendations and quotes from more than a few different companies in the area, had them in the house, asked them questions, etc and along the way got a feel for their technical knowledge, prices, honesty and how they treat customers. You get a good feel for who is being upfront and who isn't and who just doesn't know what they are talking about. Service First listened to what I wanted in a new system, helped me through the selection process and had a reasonable and competitive price as well. My installers did a great job of not only respecting my home but also by taking the time to explain things when I had questions. Service First has made me extremely happy and I am VERY pleased with my new system. It's refreshing to be able to find a company I can trust. HIGHLY recommended!

Carla Higgins

Bill and Tom installed central air conditioning in our 1950’s home and new addition. They were courteous, worked diligently and were pleasant to have in our home. Other contractors commented on their professionalism and the fact that they worked steadily and were not focused on their phones. Once the installation was complete, Bill guided us through the set up for wireless connections from our phones to the thermostat and reviewed how to use and properly maintain the system. He cleaned up everything and checked to make sure the environment met our expectations before leaving. We highly recommend Service First for your HVAC needs.

Gary Ward

Our 24 year old central air system is on its last legs and we just needed to eke out another 10 days or so from it before our installation date for a new system. We came back from a weekend getaway to 95 degree plus weather with high humidity and our old system just couldn't manage. Called Service First at 8AM and spoke to Sandy (the GM), who arranged to have a repairman come out immediately. He arrived within an hour and charged our old unit with add'l freon to bridge us until the new unit can be installed next week. Wayne, our repairman, was friendly, knowledgeable, and courteous. I'm pretty curious so was asking him questions about the system and he did a great job explaining how it worked and what our issues were. He was patient and very informative.

Although we've been with a high quality AC company for over 25 years, their prices have become non-competitive (either due to excessive overhead, price gouging or some other inexplicable reason), so we've opted to switch to Service First for the installation and maintenance of our new AC system. My initial experience is very positive and I think their name says it all .... they are all about delivering great service. My thanks to Sandy and Wayne!

7

7

I cannot recommend Service First enough. I read the great reviews online but decided to ask a friend if he knew of a reliable local HVAC company. He said call Service First, they're great. So I called. Roman checked out the unit and suggested that I should consider a replacement. Brent came over to give me an estimate. He took the time to tell me exactly what I would need and why I would need it and which manufacturers Service First uses. The next day Brent emailed two detailed estimates, each in a different price range. No pressure, no hard sell. On the appointed day Brian and Rob showed to do the installation. Their courteous and friendly demeanor was surpassed only by their skill and efficiency. The completed install went smoothly and quicker than I had expected. If it weren't for the power tools I probably wouldn't have even known they were here, lol. All in all, a great experience for such a major undertaking. Great job, guys!

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