Search

J&M heating and cooling Reviews - 22

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
DiDi

My 90 year old parents, with a myriad of health issues, had water coming out of their ac unit in the basement, with air constantly running and temp going up instead of down. Called around 9am and Phil came out at 10:45am. He texted me when he would be there and was there when he said he'd be there. He was so respectful of my parents and went straight to work. It's an old system. It was frozen with thick ice and he held a hair dryer for awhile trying to speed up the ice melting so he could get to the repairs. He then made the repairs and it is up and running again. We so appreciated him. He was responsive, punctual, kind, and respectful. And fairly priced. I would use him again and highly recommend his company.

Matt Wotring

Had Phil and Tom over to replace our boiler after moving in and finding the original boiler dangerous to operate. Phil and his team were able to provide a solid estimate and work timeframe which they performed quickly and professionally. Will definitely use J and M for our cooling come spring!

Marielle Latrick

Phil and Tom did a great job at my house with my big switch over from oil to natural gas. They replaced some ducts, added additional return vents, installed a brand new heater, and installed brand new central A/C as well. It was a big job and they did it all very promptly and professionally. I highly recommend them. Not to mention they gave us a very reasonable price and even printed out all the paperwork I needed to mail in to get the PECO rebates for our fuel switch. If you hire J&M you won't be disappointed.

Cynthia Thompson

We just had two air-conditioning units installed by J & M
Phil and Tom were professional knowledgeable and so
easy to work with, they completed the job in a timely
manner and were in great communication with us
throughout the whole process highly recommend. FYI our home is almost 100 years old and this was a big complex job.

Garnet Ford

Phil was not only professional but prompt. I called him for an estimate and I had it in my hand the same day he came out to see what we needed. He promptly ordered all equipment as soon as we said we were ready to go. He communicated well and everything was ready to be installed within a week of placing the order. Everything was installed in a very timely manner! They made sure nothing was tracked in with all the snow and mud we had outside. Phil said he will be out in the spring to make sure everything is working properly with the new AC system. We can't thank him enough.

Gerald T. Brooks

Phil and Tom did an outstanding job installing my A/C unit and ductwork in a difficult install. Vertical clearance and headroom in my basement is limited and the incomplete ductwork that was in the house required many adjustments. Frankly, most contractors were not interested in doing the job because of the customization and effort required. J&M did an excellent job of making and installing custom ductwork so that headroom was maintained. A very clean, neat, timely and professional install overall with no surprises was completed within a week of the start date. You can tell that both Phil and Tom have a great deal of experience. The unit that was installed operates perfectly and has no trouble keeping up with the outside heat. I thank Phil and Tom for a job well done and could not recommend them more highly.

Margie Wildason

We had a new AC system installed this past week. They are professional, prompt and honest! They did the install when promised and left the work area immaculate. We have used J & M in the past for service and they always showed up on time and over delivered. We highly recommend Phil! It is so nice to use a local business!

Michelle Mignone

Phil was prompt and professional. Our old system was not working properly and he came out to give us an estimate on a new one. I had an estimate in hand before he left that day. When we called to place the order with him, he assured my husband that if our current one stopped working they would try to get it up and running until the new one came, or bring heaters in while waiting. This was a relief as we were in the middle of a large snow storm! Everything arrived within a week and was installed in a timely manner. Phil said he would be out in the spring when we start up the AC to make sure things run smoothly. The install process was very clean as they laid tarps down to ensure things were not tracked in and out with the snow. We can't thank Phil enough!

Gwyneth MacRae

Phil has been doing this work for a long time and was much better at explaining things than a salesman from a competing company. His quote was also several thousand dollars lower. He was punctual, reliable, and respectful of our home. He even filled out all the paperwork for our PECO rebate, so all we have to do is send it in. Our only criticism is that he didn't let us know that they can't take credit cards until the day before payment was due--and then only because we asked.

William Lyon

Our old furnace/AC units needed replacing. Phil got back to me quickly, was at the house within an hour to give a quote, and never stopped being incredibly responsive the entire time working with him. Both Phil and Tom are very considerate in explaining what they’re doing and why. I’m so glad I went with their company for such a big job.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload