Masciantonio Heating & Air Conditioning

Masciantonio is wonderful to work with. There has been many occasions where I as a business owner have been out of town and something has broke in our HVAC system and they get out there right away. They are timely, professional and do great work. They've never kept us waiting and have been great resources for us throughout our many years in business!

I have a home warranty on one of my rental units. Normally, Masciantonio is my HVAC company but I had to use the warranty people for an A/C breakdown. The company fixed my A/C unit but told me that my condenser was clogged and needed to be acid washed at a price of $295. I told them I would take care of it. Masciantonio went out preparing to do the job but called me from the house to tell me that it was not true and they weren't going to take my money. Since I had to pay a call charge anyway, they gave the unit a good going over and everything was fine!

I’ve used Mike and the team for about 5 years for both simple maintenance and replacing full HVAC systems in two different homes. Their service, recommendations and thoughtful solutions always take into consideration your family and budget. You’ll feel like you’re working with a friend, not just a local expert.

The technician was clean, courteous, and progressional. He identified my issue quickly and fixed it with equipment he had on his truck. The price was reasonable and the experience terrific. I highly recommend Masciantonio Heating and Air.

Recently had Masciantonio HVAC replace the central air in my home. They explained all the necessary steps they'd have to take, the days they would be coming. They arrived on the days they were scheduled and did the work, kept the place clean and were fantastic with the animals we had in the house. Service was tested and works flawlessly. I would recommend them to others.

Not sure what happened to these guys but I won't use again. I have been using them for the last 15+years. I had a tenant call for a thermostat that wasn't showing temps. Turns out the tenant had installed new batteries backwards. I received a bill for $113 dollars which included a trip charge ($40 or $20/mile for the 2 miles I am away from the business), diagnostic check ($65) and new batteries ($8). When I called question what I thought was an ambitious charge (to switch around 2 batteries), the owner informed me that I should have been charged a trip charge along with a full hour charged ($120) along with the new batteries for a total of $168 and that I had already received a break. Talk about a fleecing. They lost a customer today.

I've been using Masciantonio HVAC to service my home heating and A/C systems for years. Dependable, knowledgeable, and fair. Their team from scheduling to service make keeping your equipment in 'tip-top' shape easy.

My house is 115 years-old and it has single-pipe steam heat (radiators and a boiler). Maintaining and operating a steam-heating system are equal parts art and science. When working properly, the radiators are awesome and provide a comfortable, even heat throughout the house. When something isn’t right with the system — it’s terrible (some radiators are cold, some blazing hot, water hammer in pipes, etc).

Do a Google search on the history of single-pipe steam heat and you’ll find it was common from the late 1800’s through the 1920’s. Because of this, many of the HVAC guys who really know how a steam-heating system should be set up and maintained are either dead or long-retired. There aren’t many left who really know how it works and can keep a steam system running properly.

If you remember the TV Show, “The A-Team,” you might recall it opened with, “...if you have a problem...if nobody else can help...and if you can find them, maybe you can hire the A-Team.” MIke Masciantonio and his guys are the A-Team of HVAC professionals. They have a great understanding of my steam-heating system, have kept it tuned-up and (very important) showed me some of the simple things a homeowner can do to ensure it runs properly (keep an eye on water level, pull some of the dirty water from wet-return line to keep things clean, etc). Unlike newer homes with forced-hot-air where the homeowner can simply touch the thermostat and pretty much forget about things, a steam system requires a little more attention.

Before bringing in Masciantonio, my wife said I was in danger of turning into the dad from the movie, “A Christmas Story,” since I’d often disappear into our basement on cold winter nights and direct a string of profanities at our boiler.

Mike Masciantonio and his team got everything working right and I’m no longer cursing at the boiler and radiators. All rooms in the house are warm and comfortable. Life is good.

Highly recommend.

The technician was very knowledgeable. Although it was just a maintenance appointment, he provided insight into some best practices and infomartion I requested about central humidifiers

Did my new air conditioning unit and later came back and replaced my heating oil tank. Cleaned everything up like they weren't ever there. Would recommend to others.