Mountain Air Heating & Cooling

My air conditioner unit was leaking a large amount of water whenever I used it so I called for service. We set an appointment two weeks later to which Matthew was late for.
When he got there I showed him where the water was leaking from so he took the cover off the unit first to look inside.
My filter was extremely dirty so he replaced it with one I had and told me that was probably the reason for the massive water leak. I was skeptical but took his word for it.
He then charged me $98.00 for his job that literally took less than 5 minutes!
He told me if that didn’t resolve the issue to give him a call back and he would come back out to look more extensively in to it and would not charge me for the second trip because all he did was replace my filter.
It didn’t work. Not even a little bit. I still have the massive water leak that fills the floor of my laundry room in about 3 minutes.
I have called Matthew three times now, leaving a message every time.
He doesn’t answer my calls nor does he return any after each message I’ve left.
I cannot use my air conditioner due to water damage to my floors.
At this point I feel I was taken advantage of.
If he had no intention on actually trying to fix the problem I called him for in the first place he should at least be professional and let me know he doesn’t intend on coming back like he said he would.
Very unhappy with this company’s service!

We purchased a home in July where the seller completely misrepresented so many things, including that the home had full house multizoned hydroradiant heating.

They were immediately able to take a look around and recognize it never even had enough zones to a actually cover the whole house, that the radiator pipes were never even connected, and that to get the system to actually be what we were led to believe it was would be very very expensive.

Once I calmned down from this bombshell, he was able to walk me through my options, including some efficient, affordable ones, and immediately called to see what the timeline on getting equipment would be (luckily only a couple weeks, thankfully).

I'm much more calm and very confident we'll find what fits our needs and budget and look forward to continuing to work with them!

During the extreme high temps, our AC unit stopped working. Mountain Air responded to my message the same day, and Matt was able to fit me into his schedule within a reasonable amount of time. I was pretty certain we’d need to replace our entire AC unit, but Mountain Air was able to run diagnostics and fix our issue within an hour! Matt also spent time exposing to me the issue, which I really appreciated! I highly recommend Mountain Air: Good communication, timely, reasonably priced, and a company I believe I can trust.

When other companies gave me over a month wait time to repair our AC unit, Matt was able to come within days. I appreciated that he called ahead the day of the service and was even ahead of schedule. Matt was friendly and fast, and had the problem fixed and our machine up an running before he was even scheduled to be there. Highly recommend!

Highly recommend this company and Matt. He was referred by a friend and I felt very lucky to have found him. My AC struggled during the heat wave (my unit was 15 years old). I called several business at the end of June and most did not have openings until mid Aug. Matt was able to come to look at my AC in less then two weeks, and returned in 10 days to install my new AC. I was lucky to find this company and can't say enough positive things about my experience. Matt is knowledgeable, informative, reliable, and honest.

I had an old R22 unit that crapped out, and I needed someone to come out fairly quickly to repair it due to the heat. After calling around and getting either no response at all, or a response months away, I got in touch with Matt at Mountain Air. He responded right away, and offered to come out that same day. He was able to explain the problem succinctly and clearly, was able procure a new unit almost immediately, and came out a week later for installation. The entire process was efficient and professional. I cannot recommend Mountain Air more highly.

Life saver!!! Last year my system failed and they responded (after hours) during the crazy heat and fires near by and repaired my old outdated system!! 100% recommend!!

I would recommend Mountain air and heating. The owner Matt is very professional and friendly. He installed new air and heating for us and after the electrician ran the wiring the air condenser wouldn’t come on and that wasn’t anyone’s fault. I called Matt and he came out that night and he didn’t need to but he did because he didn’t want us to suffer with the hot weather coming. So if you need new installation or repairs done I would call Matt he is the best.

I had Mountain Air install a new AC unit in my home. It was built without one but ready for one. Their quote was several thousand dollars cheaper than the larger companies and even less money than what the builder of my home wanted for the install. He told me what I needed and didn’t try to sell me anything more and explained why, could tell he was way more knowledgeable than the ‘comfort advisors’ the big companies sent out. Overall very responsive to any questions I had, no surprises. Highly recommend them for whatever HVAC system needs you have.

I had called him out to diag our outside AC unit. He came out within a week. Diagnosed what he thought was going on with it. Said he would get back to me on how much to fix. After that never heard back from him. Had to call another company to come out and diag again after the summer hitting triple digits multiple days in a row. Would not recommend this company ever. Did not do what he said he was going to do. Hopefully this helps the next person that wants to call him.