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  • Onsite services

Triple Play Home Services Reviews - 54

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Veach

I rely on HVAC Solutions for my heat and air maintenance and repair. Always on time, friendly, knowlagable, fair, and transparent. Scuba Steve knows what he is doing does it well.

Linda

HVAC Solutions does exceptional work, are customer orientated, on time, and offer service packages to fit your needs. I would, and often do, highly recommend them.

Ronald Coniglio

The HVAC service tech was prompt and seemed to thoroughly and competently perform the required inspection of my AC.

Bryan Kimmey

My go-to HVAC company in OKC. Best service. Best prices.

don dao

I've used HVAC Solutions for 6 years off and on. Very nice people. The secretary is nice and prompt returning phone calls. Mark shows up on time and i think there's a tech called Jason who explains everything well. As of today their BBB rating is A+. Bonded and insured. So, why the 2 star rating?
They've done a few things well in the past, but Im going to cut out alot of detail and get to the main issue. It all began when they misdiagnosed one of my AC 6 years ago. For the most part i think it was an honest mistake, and i believed their advice. Cost me $2k but they were nice and i thought they did a good job installing the $2k part. They didnt fix the problem and i had to hire an electrician that solved the real issue.
Recently that AC stop working, on the part they installed, so i called them again. The damaged part was a manufacture defect. They said it was out of warranty, there was a leak, and gave me advice that i should add "Super Seal with Dye" for $275 in addition to my $490 bill for other repairs. Their repair came with no grantee and the AC lost Freon in less than a week.
I would have been fine with their repair since i knew the AC had a leak, until i found out they never added "Super Seal with Dye". Why do i know that? because i got a second advice from a different HVAC company.
The different HVAC company used ultraviolet light and showed me nothing was added. They also found the leak and fixed it. Pulled remaining A22 out and showed me again that no Dye and seal was added. Then I was told that the reason why my 6 years old unit is out of warranty is because HVAC solutions never sent in the warranty card. If they sent it in, then i would have received 10 years warranty.
After this horrible experience. I am not 100% sure if HVAC solution lied or simply misdiagnosed my AC 6 years ago. But at least this time i am 100% they lied about the dye. Losing my warranty and spent $3k on HVAC solution is enough for me. No longer will I employ them.

arsb ben

Hvac Solutions is an awesome company. They are a family owned business that is competent, friendly, and efficient. I highly recommend them!!!!

Ally Johnson

Mike was great to come out on a holiday weekend. Online scheduling. Showed up on time each time (we had to order some parts from out of town) and fixed it fairly quickly. His expertise saved us from having to buy a new system at the peak of summer. Would definitely recommend to anyone!

Horst Severini

We've had lots of very good experiences with them, for furnace tuneups in the fall and A/C unit checkups in the spring, for four or five years now. They offer a great maintenance membership price (which includes both fall and spring maintenance), easy scheduling, were always perfectly on time, and did a very comprehensive and thorough job with the checkups, and explained exactly what they were doing. So we can definitely recommend their services!

Stephen Thornhill

We called HVAC for a second opinion regarding our heating system and failing motor. I big competitor basically told us we needed an entire new system. Jon with HVAC came (on a Sunday) and recommended simply replacing the motor, saving us several thousand dollars. He was very kind and extremely professional and knowledgeable and to took the time to explain everything to us and answered any questions we had. We will definitely use HVAC in the future. We terminated our contract with the "other" guys.

James Osborne

Great company! Been doing business with them for years! Best people!

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