Barbee's Heat & Air

NO LONGER TRUST BARBIE'S. NOT KNOWLEDGEABLE AND HAVE NO IDEA HOW TO FIX UNIT THAT THEY INSTALLED.
We got a new Lennox unit with our newly built house one year ago. We have had airflow issues to the master bedroom where it wasn't keeping it the same temp. This is the dealer that the builder used who we have had out at least half a dozen times to try to fix. They recommended adding a zone, so we spent the $ and did that. Started having humidity issues and actually wetness inside the attic unit. We had a moldy smell which they came out and sprayed away, but doubtful this will keep it from returning. We've had them out for the humidity at least 5 times, even requesting a senior tech (which we never got). We finally decided to get a second opinion in which they said the ducts were not designed right (to fix the airflow) and the unit we have does not work well with zones. They recommended we replace our one year old unit with a 2 stage unit for the zoning and to fix humidity. Wish we had known that before. Even tho Barbie's has always been willing to come out and try to fix, they never have been able to fix it and we just have no trust in them anymore.

Edit: I'm editing this to say that we just had Barbie's out a couple weeks ago and the tech said he would talk to the senior techs and they would come out with them again - but we never heard anything. Additionally the company we hired for the second opinion spent 2 hours doing air flow measurements, duct measurements, etc to make sure the solution they proposed would work. Barbie's never ever did that.

Bought their preferred plan and when they made an appointment to come over they never showed. Then I called and rescheduled for that evening and they called after being 30 minutes late and said they would be 20-30 minutes. They never showed. I do not recommend this company. They haven’t shown us that they are a standup company at all.

What a great company and great service!! Had an issue with a new home unit and they came right out during the hottest and busiest time of their season and got us back up and running. I would highly recommend this company!

We fired Randall Barbee after he stalked our driveway at 10:30 pm, necessitating a visit from the Tulsa County Sheriff because we believed an intruder was at our home. At the recommendation of a board member of the Tulsa Home Builders' Association, another HVAC contractor was hired to do the job. The price was less than half what Barbee wanted to charge for the same work. Barbee also wanted to use used parts, which would invalidate the warranty on our system. Unethical isn't a strong enough description.

Barbees did an amazing job on my new home construction! Very friendly and timely! Super happy with our Trane units.

We have Used Barbee for YEARS - Great everytime ! Professional, knowledgeable, do an Awesome Job Everytime.
Thank You Barbee Heat & Air.

I'm sure they do a wonderful job but we have a wall unit heat and air 23000 BTU and they don't work on those. Which was a disappointment since they are right down the road from us.

Fast response after hours in sweltering heat, courteous, friendly, and fast service. Best heat and air company in Claremore. Priced right, too!

We recommended Barbees to our next door neighbors and saw the truck there today! Dependable and reliable service!

A debt of gratitude. Thank you so much. Fast and punctual.