Crawford's Heat & Air

Non-responsive and unprofessional. Disconnected wires from the mother/circuit board and left saying they would come back after they ordered the parts. I called them up after a few days just wondering about the status. They said our claim (home warranty) had been denied. Ok. I've dealt with home warranties in the past and understand the...we'll just say oddities. Fine I said we can pay outright for the repairs without the home warranty. The office manager contacted the technician and his response was "we can't help you". That's it. No reason. I asked if I could speak with him and was told he would call. Nope. Never called. Oh and they got their $100 for about 15 minutes of disassembling my A/C blower motor. All I wanted was it put back the way it was, but they couldn't even lift a finger to call. I work in the service industry and this is just sad.

Trevor Crawford came out to my residence for a service call for an ongoing problem. High heat sensor was causing system to shutdown. Several other HVAC companies failed to properly identify the cause let alone remedy the underlying problem. Trevor’s approach was very methodical and honest. Trevor had the right tools and knowledge to determine the gas pressure to the unit was too high. Gas pressure was adjusted to spec and system runs perfectly. No up charge, on time and price was more than reasonable. I highly recommend this company from a fist hand experience.
Regards
P. Antuzzi

I called this company because my ac wasn't coming on. Seth came out the same day. He was very polite and professional. Not to mention their pricing was WAY better than what I have experienced in the past. I will make Crawford's Heat & Air my go to company from now on. Thank You Seth!

Absolutely the best service company I ever dealt with! Great customer service THEEE BEST. Extremely patient and passionate about the work! Explains literally everything, level of detail was to the dot! I highly recommend these guys for all your mechanical work. The best in town, i promise I had other service providers come, but these guy set the bar high !

Seth did such an amazing job. My AC went out on Friday evening. He squeezed me in early Saturday and got everything taken care of. Highly recommend him and his services. I will certainly be using him again! ⭐️⭐️⭐️⭐️⭐️

Crawford Heating and Air has always gone above and beyond our expectations. All of their employees are extremely friendly and understanding, and do their best to help us out with home warranty claims. Our AC went out in September and our furnace went out in November, and they have been nothing but prompt, professional, and kind in both instances. Great people, great company, great work.

Crawford Heating and Air is Amazing!! That is what you get with a long standing family run business!! This company is the first I have encountered over the years that do what they say! The open line of access for communication and responsiveness of this company is beyond comparison! I will be a forever customer! Though they are not finished with the job, this is my mid- point feeling of this company! It is nice when you have to spend over $4000.00 dollars for something and can still feel good about it!
Update: I will start out saying that if there are any negative reviews for this company, the problem is that person!
This is absolutely the best customer service I have ever encountered! I have never had a company respond as quickly as this one! They are fair, honest, and
Professional! I couldn't be happier with the work they have done! Again, I am a forever customer! I will recommend them to anyone I know and always use them!

Crawford's Heat & Air responded to our home warranty ticket for our AC going out. They had it figured out quickly and fixed fast. So we had them come out again 6 months later for our semi-annual HVAC maintenance. They found a water leak before it had a chance to do extensive damage, potential for carbon monoxide near our recently-installed gas stove, and repaired a leaky gas line to our fireplace... in addition to the routine maintenance. Most friendly, reliable, and affordable service!

Honestly everything great you hear about this place is true. The customer service is fantastic and they get out to help quick. Seth is fantastic and very professional. Knows what he’s talking about & diagnoses the problem quick and gets it fixed.Definitely my go to place whenever I have any trouble with my AC unit

10 stars if I could !! My whole system was replaced in a day with no headache! Seth was amazing to work with. On time, professional & personable. I’ll never go to anyone else! Thanks so much!