I usually don't write reviews but since I only called them based on others reviews felt it was necessary. I Definitely don't recommend them at all. 1 star is too but you have to give something but zero is more like it. Save your time and money. A couple weeks ago we found ourselves with no heat. So began looking for someone who could handle the issue. Clayton's had fairly good reviews so called. I really wish I would've saved myself the time and more importantly Definitely money. When I called it wasn't after hours but by the time the tech called to get address it was. But with no heat I had no problem paying the fee for after hours. I was quoted $270 for after hour call and one hour of work. Needless to say it was much much more. That wouldn't necessarily wouldn't be an issue if the problem was fixed and more importantly other issues werent created. The tech had no clue what he was doing and finally after about 45 to an hour he just says, I'm tried and I'm done. Talk about unprofessional, but said he'd come back and correct everything after getting sleep. Okay no problem. Well he was here he disconnected our heat pump ac some things in the electric box jumped a bunch of wires and made a huge mess. Never heard from after they took my money and ran, so i had to hire someone else to fix everything properly and undo the mess that was created by Clayton's. Just stay away from Clayton's unless you would like to throw your hard working money away.
Clayton replaced my furnace in 2019, furnace quit working today, I called and they sent Ron out. He was here within an hour after I contacted them. He did a great job finding the problem and repairing it! What a great guy, very professional and respectful of my property! I wouldn't call anyone else! Thanks Ron for taking care of my problem so quickly!!
They were very professional and fast. I ended up paying $1000 over the estimated price for a heatpump/AC/Furnace installation, and I think the recommended units might have been too big for my house, but it was quality work and polite workers. In the end, with climate change coming on us, the larger units might be the best thing for me regardless of the price. My AC had broken and I needed new anyway, and I wanted an all electric unit so it could run off my solar instead of a non renewable source that might have price hikes. From start to finish it was the best contracted experience I could have hoped for. I am happy I chose them for the work. Grateful. 🙏💛✌️
I used them in February for a furnace problem and was well satisfied. In March my furnace failed again and the tech(Al) spent three hours diagnosing the problem. He determined that a part installed in February was faulty and he replaced it. They guaranteed their serviced therefore there was no charge for todays service. I would highly recommend Clayton to anyone looking for a high quality heating & air conditioning company. Tom Thompson
A big thank you to Ron and Lamar. Very professional. Kept me informed about what they were doing, what they were finding and estimating the costs of parts and labor.....turned out to be only half of what I estimated the repair to be. Will be definitely using this company again!!!
Did a fantastic job installing our new duct work, air handler, and condenser. Cost was exactly what i expected, actually a little cheaper than my previous quote with another company. Gene also helped me to get my financing to where it was affordable. The installers worked hard to get it done, and also made it look nice. Overall a very happy customer 😊
Was told that this company was not accepting new customers until August after my address was checked and compared to another previous owner’s file. Very unprofessional and discriminating. As administrator of “Historic and Notable Youngstown Ohio Homes” Facebook page, I would recommend all 1600 members to avoid this company.
Awesome service from Ron H, he went above and beyond to make sure that I was taken care of, even helping me talk to my home warranty company so that the repairs could be covered. Ron arrived very quickly, diagnosed the issue right away, explained everything he was doing, and got my AC up and working. The service you provided me has made me a Clayton customer for life, you guys are truly awesome! I highly recommend these guys for any of your heating or cooling needs, they are simply the best.
Marina Watkins
I usually don't write reviews but since I only called them based on others reviews felt it was necessary. I Definitely don't recommend them at all. 1 star is too but you have to give something but zero is more like it. Save your time and money. A couple weeks ago we found ourselves with no heat. So began looking for someone who could handle the issue. Clayton's had fairly good reviews so called. I really wish I would've saved myself the time and more importantly Definitely money.
When I called it wasn't after hours but by the time the tech called to get address it was. But with no heat I had no problem paying the fee for after hours. I was quoted $270 for after hour call and one hour of work. Needless to say it was much much more. That wouldn't necessarily wouldn't be an issue if the problem was fixed and more importantly other issues werent created. The tech had no clue what he was doing and finally after about 45 to an hour he just says, I'm tried and I'm done. Talk about unprofessional, but said he'd come back and correct everything after getting sleep. Okay no problem. Well he was here he disconnected our heat pump ac some things in the electric box jumped a bunch of wires and made a huge mess. Never heard from after they took my money and ran, so i had to hire someone else to fix everything properly and undo the mess that was created by Clayton's. Just stay away from Clayton's unless you would like to throw your hard working money away.
anthony ambrosini
Clayton replaced my furnace in 2019, furnace quit working today, I called and they sent Ron out. He was here within an hour after I contacted them. He did a great job finding the problem and repairing it! What a great guy, very professional and respectful of my property! I wouldn't call anyone else! Thanks Ron for taking care of my problem so quickly!!
Sarah Conkle
They were very professional and fast. I ended up paying $1000 over the estimated price for a heatpump/AC/Furnace installation, and I think the recommended units might have been too big for my house, but it was quality work and polite workers. In the end, with climate change coming on us, the larger units might be the best thing for me regardless of the price. My AC had broken and I needed new anyway, and I wanted an all electric unit so it could run off my solar instead of a non renewable source that might have price hikes. From start to finish it was the best contracted experience I could have hoped for. I am happy I chose them for the work. Grateful. 🙏💛✌️
Rosanne Thompson
I used them in February for a furnace problem and was well satisfied. In March my furnace failed again and the tech(Al) spent three hours diagnosing the problem. He determined that a part installed in February was faulty and he replaced it. They guaranteed their serviced therefore there was no charge for todays service. I would highly recommend Clayton to anyone looking for a high quality heating & air conditioning company. Tom Thompson
georgia ligotti
A big thank you to Ron and Lamar. Very professional. Kept me informed about what they were doing, what they were finding and estimating the costs of parts and labor.....turned out to be only half of what I estimated the repair to be. Will be definitely using this company again!!!
Ashley
Did a fantastic job installing our new duct work, air handler, and condenser. Cost was exactly what i expected, actually a little cheaper than my previous quote with another company. Gene also helped me to get my financing to where it was affordable. The installers worked hard to get it done, and also made it look nice. Overall a very happy customer 😊
Jerome Jaworowski
Ron did an amazing job working on our furnace!
Very knowledgeable & very professional! Highly recommended
Tony Pagan
Very respectful guys ron and thad got the job done quick and very knowledgeable
Dean Hunt
Was told that this company was not accepting new customers until August after my address was checked and compared to another previous owner’s file. Very unprofessional and discriminating. As administrator of “Historic and Notable Youngstown Ohio Homes” Facebook page, I would recommend all 1600 members to avoid this company.
David Beavers
Awesome service from Ron H, he went above and beyond to make sure that I was taken care of, even helping me talk to my home warranty company so that the repairs could be covered. Ron arrived very quickly, diagnosed the issue right away, explained everything he was doing, and got my AC up and working. The service you provided me has made me a Clayton customer for life, you guys are truly awesome! I highly recommend these guys for any of your heating or cooling needs, they are simply the best.