H. Jack’s Plumbing and Heating Cleveland

Will and his crew were on time. We needed a gas furnance and water heater they installed both of them. They were super efficient completed the job in one day. I would definitely recommend H. Jack's Plumbing and heating. Great Job!!!

The company quickly identified our furnace issue and resolved the problem. This happened on the weekend. I was able to get in contact with a serviceman who was at out home within 30 minutes. Costs were reasonable and we opted for the recommended maintenance package to avoid future problems. Thank you for such quick, professional expert service!

They are not the cheapest, but they are professional, courteous, and knowledgable. They got my job done very quickly. I called numerous plumbers...most didn't return calls or didn't show up for the estimate. They presented an estimate for a large job and were there the next week for 2 days to complete it. They had no problem with me lingering around while they worked, and answered any questions i had. They sent 4 guys to make sure it was done on time. All 4 guys were a pleasure to be around and each had a specialty, which enabled the work to be done quickly and correctly!! Thanks guys!!

We called and were responded to quickly with a technician scheduled quickly also. The technician was very professional and efficient. He took time to explain what he would have to do to repair our problem. He had to leave to get a needed part and returned promptly. The cost was very reasonable and I feel comfortable with the repair and will definitely use them again should the need arises in the future.

DO NOT trust this company. TOTAL SCAM. Last night our furnace started to blow cold air. I changed the filter and turned it off and on. It didn’t help. We called Jack’s Plumbing and Heating around 10pm. After looking at our furnace for about 10 min, the technician announced that our 14 years old furnace needs to be replaced. The estimate he gave us was $5,600. After lasting through cold night, we called for a second estimate. The technician had our heater running right away. He had to clean up inside the furnace. He didn’t find any issues and didn’t have to replace any parts. We were only charged $90 for this by other company. Here you go. Can you believe that some people actually could fall for this furnace replacement at $5,600. Thieves:(

My experiences (3 total) have all been what anyone should expect looking for service they can trust. That's the cardinal rule for services like this- integrity. I received written copies of the work performed, and they were punctual for sure. While plumbing can be very expensive, I didn't ever have to ask them out to fix their work, and by bundling jobs together, I saved some. I look forward to more positive jobs well done in the future. Thank you for all you do.

Ben and Andrew were on time and explained everything. They did a great job. I was so relieved to find someone to come out on very short notice. I would definitely recommend them.

Had H. Jack’s do 3 separate jobs in the past 2 months, 2 planned and one unplanned.

The 2 planned jobs involved replacing my kitchen sink’s water outtakes, water heater, and a couple of old shut off valves that were corroded and not working properly.

The servicemen that showed up for the jobs - Ben V. and an assistant whose name is not on the contract for the sink and water tank; and Bill S and Shawn for the valve replacement - were very thorough in their initial inspections and up front in their opinions about how to do the job right. I have had no problems with anything they worked on to date, and their handiwork was exceptional. They left everything as they found it and made little to no mess at all.

The unplanned job was due to a backup of my water outtake that spilled ever so slightly into my basement. I called on the Sunday before Labor Day and within 2 hours had a rep named Bill B at my door. Like with the planned jobs, Bill was up front in providing me options for how to fix the issue; and upon choosing how to handle the problem got in contact with another local rep named Brian who showed up with the tools needed to complete the job that day. As part of the job, 2 days later a rep named Ben showed up with a camera and was able to show me where the trouble spots were and gave me great advice for how to manage the issue until I was ready to get a full replacement done.

I will be calling H. Jack’s when the time comes for that job.

H. Jacks came highly recommended through my employer and they were absolutely correct. We had just purchased a home and had to redo all of the plumbing. The crew was very polite, professional and personable. Everything was explained prior to any work being done and anything that needed to be thrown away they took it with them. I highly recommend them for any projects that one would need to do in their home.

I had to have almost all my plumbing replaced last winter after a deep freeze came through. My bathroom was especially bad but we needed a remodel anyway. The guys did a great job setting the shower tray for us which really helped. The guys (4 came altogether over 2 days) were very nice and professional. They had a tough job since I have a small house. Taking into account that everthing nowadays is expensive, especially home projects, my estimate/ bill was significant. I don't think we could have done all that they did on our own. I do recommend this company, professional but pricy.