Newark-Heath Heating & Cooling

Great services all around ! — from the initial call to setting up an appointment, all the way to install. The sales rep, Mike, came to visit and he was very thorough and candid. We appreciated his earnestness and patience with all of our questions. Their prices for equipment and labor were hard to beat, and they were able to not only meet, but beat comparable offers from a few other competitors. Install occurred on morning of July 4th. Despite that, the four installers were upbeat and kind. It was supposed to take up to eight hours, (another company said day and a half), but ended up being around five. We were cool in time to light up the grill!

First the service man came to fix a furnace that would not stay on. He actually checked the heat exchanger used a camera and showed me a large split in the exchanger. We went over my options and I decided on the carrier furnace. The installer arrived early with all the correct parts to do the job. No running to the supply house, everything they needed was on his truck. The job was done neat looks great and no ugly silver tape. The installers took pride in their work. Both men were friendly respectful and left my place clean when they left. Third and finally no runs no drips or errors. A plus service from start to finish. Tom Leach

This company went out to one of my rental properties to give an estimate on how much it would cost to fix the furnace. It turned out that the entire furnace needed replaced. I was quoted $3500. I said ok well let’s do that, let me try to find a loan and I’ll get back to you. That night I applied for and was approved for a personal loan. I was unaware that the loan I took out would take up to a week to hit my account so I’m freaking out because I have a family literally with no heat and it’s freezing outside. I reach back out to the company 4 days later and I tell them hey this personal loan is still not hitting my account and I can’t wait anymore, I’ll just max out all my credit cards. They said ok we can do that here fill out this contract and put your credit card information in. While I was looking at the contract getting ready to put all my credit card numbers in I came across a section that says THEY OFFERED FINANCING . I literally screen shotted that section of the contract and asked them to explain it to me and their response was “oh your not financing skip that part and put your card numbers in”. Then I said hold up you offer financing? I would much rather finance with you and get the 18 months no interest instead of MAXING out my credit cards !! Then they come back with oh well it will be $500 extra to finance with us. I say fine whatever so they drew up another contact for me to sign at 4k now . I looked at the fine print and the $500 was not for financing the financing was free they just had taken off a $500 discount that was on the previous contract. I just don’t understand why they did not tell me they offered financing from the beginning when they KNEW I was trying to get personal loans and max my credit cards . That left a family in the cold for a week when it could have literally been done the next day if I would have known they offered financing . I even texted them like hey I wish I would have known now I have a ding on my credit for no reason . Not even an apology was given.

They were amazing! The office staff were responsive and helpful. They sent a technician out the same day, he was there within his time window and was really courteous and knowledgeable. He was able to fix it and it was a fair price. I will absolutely be using them again.

Had another drain clog on our cooling unit, and the repairman called to say he was on his way in way less than 1/2 hour after I called! He quickly cleaned the drain and had us up and running in no time. Very affordable! Highly recommend. See below for my review from 2021.

Mike was super nice and very knowledgeable, even with our 20-something year old heating and cooling unit. He went into our crawl space and cleaned out our drains which were clogged. Was so glad he called to let me know he was almost there so I could get my dogs outside before he got there! 😊. Will definitely call again next time we need maintenance or repairs!

Wow- I am so happy I called this company. Mike came and was able to diagnose and fix our tricky problem quickly and efficiently. He was very honest about his service and about our furnace system and his repairs were affordable. They came out within 24 hours of me calling them and they were all very easy to work with. I will definitely be using them again in the future. Highly recommend!

Super service. Very pleased and the service tech was fantastic. Highly recommend.

Nick was here looking at our furnace after it quit working and was up and honest bout everything wrong with it an showed me the issues an was recommended getting a new furnace could've replaced part but Nick couldn't guarantee it would correct one of the issues

Called at 6 am and had a return call by 7am, and a tech at the door by 8:15 am. Knowledgeable, efficient, fair in pricing and even gave me a discount I didn’t know about. Didn’t try to sell me anything.

Newark-Heath Heating and Cooling was my first point of contact for services I needed done on a recently purchased house.
From my initial phone call, to a job PROFESSIONALLY DONE, they were polite, knowledgeable and very respectful of my property and me. I will recommend this FIVE STAR company to everyone! I will NOT HESITATE to call them again if I find myself in need of their expertise!!