Evans Heating & Air Conditioning

Hired Don to install a new Trane whole house AC after going thru the grief of getting bids from the other prominent HVAC companies. Don had his people on my job on time and they did great work. After that experience I hired him to put in a new water heater and again they did great work. Great people who do great work at reasonable prices !!

I’ve called Evans three times over the last 10 days in an attempt to purchase a new Trane AC unit. I’ve left messages and gotten absolutely nothing in return. Completely frustrated. Called Trane dealers in Lancaster and Zanesville and both called me back immediately. Really wanted to do business with someone in Newark since I work there, but shouldn’t have to beg a business to take my money.

They installed my furnace and air in 2005 and have maintained/serviced since then. This is a reliable family owned company. They are professional, prompt, and go out of their way to give the best service available. Support local!

Worst company ever. My AC went out a few weeks back so I had them come look at it. Told me it was the fan motor bad and it was a special order part that takes a week to get. So we said ok order it and it's been 2 weeks and everytime my wife calls they tell her they'll call her back with an install ETA but have yet to do so. Now it's been 3 weeks of no ac and still no response from them

The worst customer service I've experienced in awhile. Tech showed up to my home unprepared to do his job, told me he'd be back the next week. I changed my schedule to accommodate this, then got a call that they had over scheduled and couldn't come for 2 more days ! Absolutely ridiculous! Ended up cancelling and going with another company.

Untimely,and hard to get ahold of was told id receive n estimate on monday got it the following thursday. Then was told that friday hed be in contact with me on monday today is now Thursday without any word from Don Evans. Now im hes wasted two weeks of my time and still have no air conditioning. Never trust a man with a limp handshake.

Evans service contract is a great value.

I cannot say enough about the professionalism that was exhibited with Don and his staff. It's hard to find an honest technician/owner in this field, but Don and his 40 years expierence was like a breath of fresh air. After a competitor quoted me a $1000 repair Don fixed it for $83. Thank you Don!

Had Trane furnace and air installed. Install crew did a very nice job and left work site clean. Would call them for any future needs.

They replaced our furnace in February of 2020. Fast and efficient service. Would call them for additional purchases and services. I would recommend them to others.