AC stopped working, I contacted Grove City Heating and Air, I received a call back from a customer rep that sounded like he was asleep and difficult. We finally were able to set-up an appointment for the next day. The tech showed, acted like he did not want to be there. After spending over $ 120.00 for him to connect a wire and tell me the AC needed to be replace. He quoted me a new unit for $ 5,899.00. I said I could do better with another company, he did not care. The next day I found a reputable company to install the same unit for $ 2,100 less. I guess I cannot name the other company, but I can say it is good to live in West Jefferson, OH. In case you do not know, Grove City Heating and Air is part of Five-Star Service Group
Excellent guys! They really helped us out, they worked with our schedules, and were on time! They worked really hard all day on the install and Explained everything they did and how everything worked.
The estimator was courteous and professional. He checked out the furnace on Friday and we scheduled the replacement for the following Monday. Quick service! The installers were nice, personable and professional. They removed the old furnace and thermostat and replaced with new units. They knew what they were doing and the install went smoothly. They showed me what they did and tested the furnace.
I would recommend this company for any A/C or furnace maintenance or installation.
This is the second time I have used this company. All staff have been pleasant and knowledgeable . They replaced my hot water heater and repaired my furnace within 24 hours. Explained everything and answered my questions. Prices are very reasonable.
Quick response and extremely efficient. Adam was friendly and professional. He had our AC up and running before he left and at a reasonable price. We couldn't be happier with the service.
Eric was very personable, professional, and knowledgeable about our issues and repaired our air conditioner and cleaned our furnace blower in what we feel was a very reasonable amount of time. Having Eric as one of your technicians is most definitely why your company is a 5 Star company. We will recommend your company to everyone needing hvac services. We will definitely be using your company again in the future
Jesse was super professional, timely and kind. He didn’t try to upsell me or make me feel like I needed a new system right this minute. He was honest and made sure my system was working at its best. It gave me a little more piece of mind. When it’s time to replace, I’ll for sure go with this company.
Had our heat go out recently and they were able to come out check out our heating unit and diagnose that it was beyond repair and needed replaced. Got an excellent quote to replace it with a higher quality furnace than I thought we could afford due to rebates and discounts and got a high quality, quiet and energy efficient furnace. They were out within a day of us giving them the go ahead. The technicians were great, professional and knowledgeable and very pleasant to work with. They were done quick and we had our heat back in no time!
Craig Smith
AC stopped working, I contacted Grove City Heating and Air, I received a call back from a customer rep that sounded like he was asleep and difficult. We finally were able to set-up an appointment for the next day. The tech showed, acted like he did not want to be there. After spending over $ 120.00 for him to connect a wire and tell me the AC needed to be replace. He quoted me a new unit for $ 5,899.00. I said I could do better with another company, he did not care. The next day I found a reputable company to install the same unit for $ 2,100 less. I guess I cannot name the other company, but I can say it is good to live in West Jefferson, OH. In case you do not know, Grove City Heating and Air is part of Five-Star Service Group
Neva Stiltner
Excellent guys! They really helped us out, they worked with our schedules, and were on time! They worked really hard all day on the install and Explained everything they did and how everything worked.
Rocky Gregory
Great Service. Replaced old with new in a timely manner. Respectful service. Thanks, Caleb and your assistant.
John Browning
The estimator was courteous and professional. He checked out the furnace on Friday and we scheduled the replacement for the following Monday. Quick service!
The installers were nice, personable and professional. They removed the old furnace and thermostat and replaced with new units. They knew what they were doing and the install went smoothly. They showed me what they did and tested the furnace.
I would recommend this company for any A/C or furnace maintenance or installation.
karen frabott
This is the second time I have used this company. All staff have been pleasant and knowledgeable . They replaced my hot water heater and repaired my furnace within 24 hours. Explained everything and answered my questions. Prices are very reasonable.
Joe Daddy
Quick response and extremely efficient. Adam was friendly and professional. He had our AC up and running before he left and at a reasonable price. We couldn't be happier with the service.
Nathan Longworth
Eric was very personable, professional, and knowledgeable about our issues and repaired our air conditioner and cleaned our furnace blower in what we feel was a very reasonable amount of time. Having Eric as one of your technicians is most definitely why your company is a 5 Star company. We will recommend your company to everyone needing hvac services. We will definitely be using your company again in the future
Storm Henderson
Jesse was super professional, timely and kind. He didn’t try to upsell me or make me feel like I needed a new system right this minute. He was honest and made sure my system was working at its best. It gave me a little more piece of mind. When it’s time to replace, I’ll for sure go with this company.
jake johnson
The technician showed up early and was able to come on a Sunday with short notice. He was very helpful and informative.
Ryan Pontious
Had our heat go out recently and they were able to come out check out our heating unit and diagnose that it was beyond repair and needed replaced. Got an excellent quote to replace it with a higher quality furnace than I thought we could afford due to rebates and discounts and got a high quality, quiet and energy efficient furnace. They were out within a day of us giving them the go ahead. The technicians were great, professional and knowledgeable and very pleasant to work with. They were done quick and we had our heat back in no time!