McPhillips, Plumbing, Heating, and Air Conditioning

I called them on a Monday about my bathroom sinks faucet and they told possibly today but probably tomorrow so I sat around all day on Tuesday and no one ever showed even though when I called around 2:10 they said they'd have someone freed up soon. When the clock hit 5PM I gave up. I'd used them previously and they were good but the last few times they just wasted my time.

Booked on ServiceLive and Tony changed a Delta valve to a Moen. Only took an hour

We have used McPhillips over many years for both plumbing and HVAC. Outstanding service, technical knowledge, all technicians are top notch.

I would have given 5 stars if they came when originally promised.

I'm lowering my rating from 2* to a 1*. Like they say, "fool me once, shame on you, fool me twice, shame on me". After my last 2 star review, I received a phone call from the fine folks at McPhillips, apologizing for dropping the ball, and asking how they could make it better. Because I had already had the work completed by a local guy, there was nothing they could offer me. However they did remind me that they were busy with commercial work, and because I was residential, I would always be a second-rate customer (Commercial comes first). Last week (Thursday to be exact), I decided to give Mcphillips a second chance when my A/C unit died. A gentleman came out to look at it, said it couldn't be repaired, and said he'd get back to me with a quote for a new unit. Well, today is 7 days later, and I'm still waiting on the quote from McPhilllips Plumbing, Heating and Air Conditioning. Luckily, I have already found someone else. Never again.

Best in town Great Service, and Dispatcher Stepheny for plumbing is Great, and will get your plumbing needs taken care of, Heating Dispatcher Bruce. WILL GET YOUR FURNCE OR BOILER taken care of, Freat group

They make an extra effort to make sure you are satisfied. The owners make themselves available to their customers and will make sure you receive excellent work and you are treated fairly.

Called me and left a voicemail stating that they would be “forced to take legal action” if I did not contact them. I did not live anywhere near them (several states over) and have never nor will ever do business with them. I had never heard of them before they called. Very unprofessional.

Roland is very experienced plumbing who was fast and a pleasure to work with. Helped repair the leak in my ceiling. thanks again.

Outstanding company of true professionals that will have you up and running when you think it is the end of the world! Not only were they fast, they install a trust and security that will let you sleep peacefully at night!