Accu-Rite Services, Inc.

The capacitor on our condenser went on us on a 90 degree Friday night.
Desperate, I called multiple techs in the area and every single one told me Monday was the soonest they could help.
I was so thankful to end up on the phone with Accu-Rite. The women on the phone was so sweet and helpful. She called one of her techs who came over even though he had already finished his last job on a Friday night.
I never seen someone troubleshoot so quickly. He was professional, knowledgeable, affordable, and kind.
I recommend Accu-Rite to anyone who is in need of air conditioning service!

THESE GUYS ARE TOP NOTCH!!!!
I have dealt with 4 different heat pump contractors and 4 brands of systems over 30 years, and these guys were by far, the best, most professional, most responsive, and highly qualified contractor I've ever used.
Long story: my heat pump failed in summertime. Even with a fully booked schedule they came out the next day. They diagnosed it as failed, and had a quote for a new system to me that night. I called and spoke with their engineer / estimator, and asked for more options, which they provided (again same day). Three days later, I find out that they misquoted my system and underbid the job- I needed a larger unit than the one quoted. I told them to re-bid, but they stated "we offered you a price and we will stick by our quote." They called the factory to expedite my order, and their guys came out on a Saturday to replace the system. They worked a 13 hour day in order to finish up same day.
I can't say enough about how professional, responsive, and good to deal with these guys are. I will highly recommend Accu-Rite to anybody in need of heat pump work.

We've been using Accu-Rite for our home and business for years. They are truly the best in area. Great customer service and technicians. Shout out to them today for providing some temporary AC while we wait a few days for our new system... we are so grateful!

If you are looking for an HVAC company that cares about the customer, has very knowledgeable technicians, support staff that communicates wonderfully and has very fare pricing then Accu-Rite Services Is the company you want. I am very satisfied with the two systems (Upstairs & Down) that they installed and very impressed with the amount of time that they are willing to spend fine tuning (Hybrid Dual Fuel System). At the end of the day they will make you a happy customer. Thanks to Mike, Justin and the rest of the staff at Accu-Rite.

Honest and outstanding customer service, knowledge, efficiency, and pricing. B.J. in the office cheerfully and generously called me several times to give me additional information, quotes, and timelines. Michael, communicating through B.J., offered different options and accurate technical information. They put me on their schedule really quickly. The technicians, Jerry and Steve, were punctual and absolutely professional. They worked hard and efficiently and knew what they were doing. They replaced the evaporator coil in my attic and charged the outside AC unit with refrigerant. Work was as non-disruptive as possible and done cleanly and quickly. Price was really fair -- better than other quotes I got. And my AC is working well now. Best of all, no slick salesperson talk or attempts to upsell me all kinds of other services or parts. This company is the best I've dealt with. It's really great to deal with honest, customer-oriented, and all-around excellent folks like this. Can't say enough good things about them. I'll definitely be calling Accu-Rite again.

Mike and everyone at Accu-Rite are awesome. I have 4 different bids on my system(s) we had 3 installed. Mike was the most honest and thorough of them all. I highly recommend them, you wont be sorry!

We switched over to Accu-Rite in Mooresville, NC about 5 years ago after undergoing continual service problems with another local HVAC company. We’ve been thoroughly pleased with Accu-Rite’s service and quick response to problems/questions we’ve had along the way. Their focus is definitely “customer service” and making sure their customers are completely satisfied...from the office, out into the field. They service and maintain 5 heat pumps on my two properties, and just replaced an older unit I was having problems with. Samantha in the office is great at her job, and their technicians are experienced and highly skilled!

I can attest to the fact that owner, Mike Lane, is directly involved with his business, also spends time in the field, and has the customer in mind as his top priority. When I had an issue and questions back in July, Mike personally visited my property to investigate & show me what was going on, and provided me with options.

Another “plus” we’ve seen is their weekend coverage and support. I’d had another issue earlier this summer, called their 24-hour hot-line on a Sunday afternoon, and they quickly called me back and resolved the problem over the phone. The next day, one of their technicians was here at 8:00am to check out my system and make sure all was good. No charge for this extra call they made to double-check things!

All of us homeowners have choices when it comes to any type of service needs in our homes. I’m just glad I’m using Accu-Rite for my HVAC needs.
HP
Sherrills Ford, NC.

Mike come and engineered a Brand new system from the ground up in my house and I am absolutely impressed. From the people who I spoke to in the office to Mike the crew of guys that came out to our house. They were all very honest, helpful, kind, and professional. I had several quotes from other HVAC companies and found that I was able to do alot of upgrades for the price that other companies were charging for base line equipment. Mike gave me several different quotes from base line equipment to top of the line Carrier brand.This is a testament that there are still honest companies out there and I recommend Accu-Rite 100% hands down for any HVAC work.

Accu-Rite is by far the most trustworthy, knowledgeable, and courteous HVAC service company we have dealt with in the region. Michael and/or the other techs always explain the "why" behind a need for service, and their pricing is very fair.

We had AccuRite come out a few years ago to help us with our a/c unit. The fan assembly had broken and we had no cool air in the house. So we called them up and they came over quickly, assessed the situation and got us running. We recently called them because we dripping water from inside the house. The technician saw what wrong, loaded us up with some more freon and we are back in business. This company has stayed true to form over many years and their responsive time and quality of work is why we will continue to use them. I would definitely recommend them. Thank you Accu-Rite!!!