Rainbow Services

Wow! What terrific service. My AC was not working, and Ed came within hours of my phone call. He' knows everything about air conditioners, and I'm happily sitting in my cool home. He is a man of integrity, and he's highly skilled. I recommend him highly!

We have used Rainbow Services for approx. 2 years for our heating and AC needs. With two older AC units and LP heat, we have needed help on several occasions and replaced one AC unit to date. We trust Ed Cline to make recommendations that give us the best choices and that are in our favor as the consumer. He is highly knowledgeable, dependable, and trustworthy. Highly recommend. We will always call him first.

Ed was exactly what we were looking for. After noticing some issues with the consistency of our heating in the house I reached out to a local provider (ARS) and was told much the same as everyone else here reports.Almost all my furnace components were bad, and needed to be replaced. The repair estimate alone with almost $2800 and the technician "strongly advised" me against it saying I would be wasting my money, and the only alternative was a full replacement for how ever much that would be. I wanted a completely opposite opinion from a local, independent expert...and Ed fit that mold perfectly.

He was prompt with both his communication and response. Candid with me during the entire process, and welcomed me along during his work. He was great at explaining what he was doing, and why. The faulty valve he discovered, while still not a cheap fix, was a fraction of what I was being told needed to be repair/replaced. The repair was completed in just over an hour.

Rainbow has become my trusted go to based on this experience, and I'd be happy to be a referral or recommendation to anybody with similar issues.

We came home after a weekend away to find our upstairs heat pump not working. I did a quick search on Google this morning and found the reviews for Ed's service. The reviews were all positive, but what I was particularly looking for was a person who would diagnose and fix the problem, rather than telling me I needed a new system. The reviews on Ed were definitely along those lines. I called, he answered immediately, and met me at my house in 20 minutes. (Full disclosure, he had another call that had cancelled; otherwise, it would have taken longer.) He quickly assessed and fixed the problem for a reasonable price.

I've posted to my friends on facebook, but it's also time for larger shout out. Bear with me while I rave about Ed Cline and Rainbow Services Raleigh! We are fortunate enough to have 3 of our Raleigh homes under contract, and if you've sold a house, the inspection can be a nail biter...For each home Ed personally reviewed the inspection list and not only knows NC code so well, knew what was legit and what was "added fluff" on each report, but his work is fast and his work ethic and honesty can not be matched by any other contractor, home repair, HVAC person I've ever met. His prices are very reasonable. I have used him now 6 times for anything from AC tune up, diagnosing and then installing a new AC capacitor, to installation of a new heat exchanger, to numerous inspections on various homes. Did I rave enough? I don't think so. Ed is awesome. It was amazing for me to have such a great experience, especially since I now live almost 3,000 miles away from the house he did work on. He is responsive to emails & phone calls and does not hesitate to contact with questions or updates. Invoicing is clear and easy to pay with various methods. Tell your local friends & family...need AC/HVAC work? Want the best? Here you go, you are welcome!

Ed has been great keeping our HVAC running despite its age. He's a straight shooter and I trusted him enough to recommend to my parents who continue to call him each year.

Absolutely awesome experience with this company. The previous company that came out said we had to replace the unit and there was ZERO feasible alternative. Well, my husband is a keen lie detector and even though the technician who came out seemed to exude integrity, it was not true. The man was LYING and making a special effort to rip us off. So Rainbow Services saved the day. The fellow didn't charge us anything beyond the service fee to come out and get everything running strong and smooth again. Will absolutely recommend to closest friends and family and to anyone who is sick of dealing with liars and con artists under a clean, corporate guise. Trustworthy, competent, friendly, human, and totally earnest. Perfect experience!

If you want personal care from an individual rather than a company (who will send out a different tech each time you make a call) and you want wisdom from an experienced provider and you want honesty, then Ed Cline is your guy! He came promptly on time to fix a clog that was causing water to fill the pan/tray beneath the AC unit in the attic. He jokingly told us he would love to charge us for some freon but we simply didn't need ANY and said other than the clog, our system was in great condition. Mr. Cline was not in a hurry and gave our system a thorough check. ALSO, he answers his own phone! That's a plus these days!

It is always hard to find specialists who you can depend on and trust. When you find one, like Ed and Rainbow Services, it is a joy to be able to tell others about their work. Rainbow Services is all about maintaining and servicing what you depend on to keep your home heated and cooled. You won't be disappointed in the quality of the work!

Ed is my go to guy now. He's installed my ac unit, has an amazing attention to detail and just finished getting the blower on my Hvac unit working again. He is willing to teach you about what he is doing and more importantly why. I would recommend him to anyone that wants a job done right on the first call.