Rainbow Services

With Rainbow Services you get an experienced, thorough professional, not a tech trainee or person who only works on the company brand. Ed has worked on my systems a few times, always quick to respond, thorough and fair in price. In one case, he replaced a unit that had been limping along, but not before he checked for and fixed leaks and performed other diagnostics on both the system being replaced AND the one he wasn't working on. Ed knows his business!

Our AC went out sometime last summer, and I googled "AC Repair 27615" and Rainbow Services came up. Based on the other positive reviews, I decided to call and Ed was able to come out that same day. He had to replace a fairly substantial part (can't remember exactly what it was at this point), but the price was very reasonable, especially for the quality of the service.

Since then, I've had to call Ed back twice - both were for very minor repairs/replacements - and both times Ed came through with fast, reliable and affordable service. I would highly recommend going w/Ed and Rainbow Services for any and all HVAC service and repairs.

Wow! I am so amazed by my total experience with Ed Kline and Rainbow Services. He is by far one of the most trustworthy and thorough business owners i have found. He is committed to service, above all else. Our furnace failed last night (during record 17 degree weather). We were referred to Ed, by a friend and he was out this very morning. Not only did he efficiently ascertain our problem (less than 20 minutes) but he took the time to investigate our options. Even options that did NOT include using Rainbow Services to do the final fix. Before he even came to brief us on our problem, he had already called Goodman manufacturing on our behalf and learned that we not only had a new $500 part under warranty , but that our contract also had labor costs pre paid. So, what would have been a possible 1K repair, was reduced to a potential lesser deductible and service fees if we used a goodman dealer. He also made calls to find out how fast he could procure a new part. Since he is not a big company, and not a Goodman dealer, he suggested we call one of his competitors who are such dealers. He even suggested to check whether they have our part in their inventory to expedite our repair. He gave us everything we needed to make this the least expensive solution for us. He also offered to still do the work at a reasonable price, should we have any trouble with his big name competitor or if we felt they were putting our repair off too long and it was necessary to have it done ASAP. My husband and I were so blown away, I wrote this review in thanks for his professionalism and candor. We will use Ed whenever we are able to in the future, and we could not recommend him enough. Plus, as a bonus he is a super respectful, pleasant, good-humored soul. What a gem!

When I bought my house, an inspector said my HVAC would have to be replaced sooner than later. My first winter, the heat went out. Ed came quickly, found a broken fan motor and replaced it right away. He told me the unit was fine and didn't need replacing. I called in the spring for an AC check-up. He cleaned the unit, cleared a clogged drain and gave me a thumbs up. He is fast and very honest (he could have taken me for a new system). I highly recommend Ed and he is the only person I would call. I have recommended him to friends that are very satisfied with his service.

Ed actually came out to my house a couple of months ago and I'm just now getting to write a review. You can imagine if you remember your HVAC experience months after the visit then you know the technician is the real deal. Ed is a consummate professional who arrived on time and fixed my unit in a timely fashion. He is very knowledgeable and I would recommend him to anyone with an A/C problem. Give Rainbow Services a call. You won't regret it.

Our heat went out the other night and Ed was able to come the next morning to fix it as soon as he could. We were so grateful because all other companies were going to take a couple of days , and we could not have gone without heat for that long.

When Ed came, he was very friendly, informative and knowledgeable. I accidentally damaged our fan and Ed did his best to make sure we did not have to spend $1200 on a new one. He was able to fix the problem I caused and saved us $1200 instead of putting in a new fan and taking the money.

He fixed our main problem and got our heat up and running in no time. I really appreciate his integrity. It is hard to find repairmen that will fix something rather than jack up prices on you and buy unnecessary parts, but Ed is that someone. We will definitely be using him from now on.

Came home last night - 80 degrees downstairs, 90+ degrees upstairs, unit was blowing hot air. Called my usual service guys - can't come out tonight. Called the next morning and was told it would be A WEEK before they could come out. What?! I've been a customer for 13 years - they treated me like they didn't know me. So, I decided to try Rainbow Services. Ed answered the phone and was very nice. He came out the same day! Said he'd be here between 12-2pm and got here at 12:30. He is easy to talk with and is very personable. Ed has years of knowledge and experience and it shows. He explained what he found and why it needed replaced. I felt confident in his assessment. The problem: a bad capacitor. He put a new and better (!) capacitor in and voila! Add a little freon and I was good to go. The price was very reasonable for same-day service. I will definitely be calling Ed again if my A/C goes on the fritz and needs some TLC. Thanks a lot Ed!

Ed Cline is honest, dependable, and most importantly, trustworthy. When something is truly in need of service, he will do it effectively and at a fair price. If nothing is wrong, he will never try to unfairly promote his services. He is a rare find and will always take care of his customers. I have used Ed for the past 6 years, and I hope to have him around as long as I live in the area.

Ed was thorough and explained every step of his visit while in my home. He reviewed what he did and also gave tips to help us reduce costs and the need for spending more money. We will absolutely use again!

I have used Rainbow Services the past two times I've had trouble with my HVAC systems. Ed has been in the business for a long time and comes across as very knowledgeable, honest, and fair -- all qualities that are very hard to find in service technicians, let alone all 3! Ed's prices are fair, and he even included two coupon discounts ($20 each) on my invoice without me mentioning (or even knowing about) them. It's refreshing to work with a service technician who tries to find ways to help you out on the price instead of the all-too-familiar hidden costs and up selling techniques most people use.

I strongly recommend Rainbow Services to anyone needing heating and/or AC work and lucky enough to be within Ed's coverage area.

BTW - I have already paid for my most recent service visit, so I'm not getting a discount for writing a review. I just felt compelled to share my experience to help others who, like myself, rely on internet reviews for pretty much everything.