AirWorks Cooling & Heating, LLC

Our simple non programmable thermostat of 15 years finally bit the dust and my wife called Airworks to come install a new one since I was out of town working and wouldn't be home for 5 days to do it myself. Airworks rep came out and installed a $26 non programmable thermostat to replace the old one. Bad thing is, they charged $198.00 for the $26 thermostat. Then scared her into thinking our heat pump would fail if they didn't clean the coils, another $89. And lets not forget the service call charge of $89. In the end, it cost us almost $400.00 to have a simple $26 thermostat replaced. To say the least, I was not happy about it. After contacting Airworks to voice my concern and talking with the owner, I was even unhappier. He basically admitted to me that he charged $198.00 for a $26 thermostat because he could and get away with it. I understand a little markup on parts, as a general contractor I see it from sub-contractors all the time. But to charge over 700% markup is outrageous and in my opinion criminal when it is done to unsuspecting and trusting people who have no knowledge of what a cheap thermostat is worth.

I was impressed by the knowledge and kindness of these gentlemen. I felt safe with them and assured that they knew what they were doing. However, they made a little mistake which made it necessary for us to call the company to send a service person back to our house to correct it. The correction took about two minutes.
Overall, I was pleased.

I have been using Airworks Heating and Cooling for a few years and am pleased with their service. I feel they are honest and reliable. I especially appreciate my tech Mike's telling me the status of my Hvac system.

We have known the owner for long time. His company and employees are always polite, prompt, honest, and fair. We have used them for at least 20 years and have never felt taken advantage of. Matt was at our home yesterday for our annual spring maintenance. We decided to put a Band-Aid on the problem we had last year and it is now recurring again this year. He gave us all our choices and helped us think through how to move forward. There is no one else that we would use for our HVAC needs.

Excellent service. Polite and hardworking. Had our system up and running in no time at a better rate than the competition. Will definitely be using Airworks Cooling & Heating from now on. Thank you again for the awesome service

Very quick install!!! super clean!! I priced 4 different companies and air works had the best prices. Not only did they have the best prices they use the best equipment. My upstairs will stay in the low 70's during 90 degree heat without a problem.

Airworks is excellent. Airworks did the hvac work for a renovation to add 600 square feet of space in the basement. They had to zone my system and run new ductwork. They were highly responsive through out the entire process. Showed up on time and even made suggestions along the way to help ensure we could maintain the 10 ft ceiling height in the basement. I quoted 5 different hvac companies for the work including one I had used for years at our prior residence. Rick was the only one that took the time to figure out what it would take to run the ductwork properly. He even provided other options if I chose not to zone my existing system. The work was completed in May but I waited a few months to write this review so I could verify that the changes were successful. Our house has maintained proper temperature in the renovated and existing space even when temps reached the upper 90s. Their pricing was very reasonable. Again it could not have gone any better. If your looking for a good and honest hvac company I would not look anywhere else.

Matt Caylor was professional and answered every question I had. The job he performed was done thoroughly and I felt safe having him in my home. I would recommend Air Works and Matt 100%!

AirWorks rep was extremely thorough and very professional. He went above and beyond to fix the issue and ensure the longevity of his work! I highly recommend AirWorks Cooling & Heating!

Cody & Tony did a great job on our AC Unit. Would recommend. Super professional!