AirWorks Cooling & Heating, LLC

Air Works has done several services and a complete AC/Heat system change on some rental homes I own over the past 2 years. Honest Techs, unlike many other companies I've dealt with in the past. First class operation, on time, clean up after their work.

Matt Catylor was so amazing! I have never felt so comfortable with an A/C team in my life. I am a single mom Due to my husband’s passing with a serious back issue so doing even minor tasks is almost impossible for me. During COVID, I haven’t been able to have anyone come in to help me. When my A/C went out, I was so worried but had to have someone in to fix the problem. Matt was professional and had full Covid protective measures on. He changed my filters in the ceiling which is something I could never do in my own due to the heaviness of the ladder. I am set up with a needed affordable Maintenance plan now which is a load off of my mind. I already have better air quality and working A/C which is such a blessing this hot summer. He educated me on my system as I bought the house from a previous owner. He didn’t push merchandise on me and was a great and honest man. I have already referred AirWorks to many people and am excited to have them in my corner. Best experience ever!!!!

Cody was fantastic. The motor on my AC went out. He was professional and was able to make the repair quick. He was able to answer all my questions and even made some recommendations. I recommend them and will use them again.

AirWorks Cooling & Heating has serviced our home for many years. We have always been pleased with their service. Matt is a wonderful technician. He is very knowledgeable and thorough. Service with a smile.

Cody Reid did an amazing job... My AC went out Monday.i called Air Works on Thursday and got same day service.. Thank you Thank you.I will recommend y’all.. Cody you Rock!!!! I’m a happy customer for life..

Absolutely superb customer service. I bought my unit from Airworks 9 1/2 years ago, and this weekend it quit working. In reality, I was supposed to have a 5 year parts warranty, but on my original contract the salesperson wrote “10 year parts warranty” . Airworks honored that commitment even though the company is now in different hands, and so much time has passed, and the manufacturer would not supply the part. They called back when they said they would, they showed up on time, they only charged me for labor on a very expensive part. Wish I could give them 10 stars!

This is the second time we have used Air Works, and they have proven themselves to be professional and reliable. The value for the price is excellent. Their entire staff, including office, dispatch, sales and technicians are all a pleasure to work with. We will only be using Air Works for our heating and cooling needs.

Our AC went out in the middle of summer and after calling off hours, I had a return call within minutes and the most competent technician (Matt) who traced the entire system and found an issue not with the HVAC but a broken electrical switch he quickly and expertly replaced. Can’t say enough about the low ego and expertise AirWorks provides

One of the best HVAC companies in Charlotte! Cody is always wonderful when he comes out to do the maintenance for my units. They are on time and work with my schedule if I need to reschedule or need a call ahead.

I've used Airworks for years. I've found them to be trustworthy and only recommend things I've actually needed. They recently installed 2 nest thermostat units for the price 1 was going to cost with another heat and air dealer. You can't beat fair, honest service!