Absolute Comfort Heating & Cooling, Inc.
Amenities
- Onsite services
Absolute Comfort Heating & Cooling, Inc. Reviews - 100
5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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David Walters
We can always depend on "Donnie and the Gang" for prompt, quality, and super courteous service. Donnie will also fight for you with warranty issues you may have with equipment manufacturers whenever he can...he saved us a lot of money with Trane a few years back with a close 'warranty deadline' issue on a part for our heat pump. We've used them for many years and I trust them completely. Best folks around!
Bethany Williard
Neil was very honest about our air conditioner situation. He gave me all the options, told me what he thought was best and we resolved the issue. I truly trust them and believe they are 100% honest which is very important to me!!! Thanks Neil for the great service. Our house is finally cool again!!!
Judy Stallard
Our air conditioner stopped working on a Saturday. We have three handicapped people in the house, one oxygen, one bedridden and one with walker. They came right out with an hour and serviced our air conditioner. Thanks for your prompt attention. We have been their customer since the original installation of the heater/air conditioner about 16 years ago. Very great service.
kathleen perdue
These folks are AWESOME! From the office staff to every tech/service member. Woke up on a Thursday morning. No heat. Our 40 year old heat system had worn out. Called Absolute Comfort Heating & Cooling & someone came out shortly & gave me an estimate to replace old HVAC system entirely ( we recently bought our home & had planned to replace the old A/C unit as well) & date for installation. I was stressed about the date as we were expecting some cold nights ahead & the tech requested an earlier date if possible. The next day our new system was up and running! The guys worked hard all day. They worked well with each other; very courteous and cleaned up afterwards. I did a walk-through after they left thinking I’d have to vacuum and wipe off walls but no... they left nothing behind. Spotless! City inspector came by & all checked out great. I highly recommend this company! A+
Kathleen Perdue
Christine Cooper
I have been using Absolute Comfort for more years than I remember. They are so kind, efficient, patient, courteous and just plain wonderful! I would use no one else for air and heating services!!!
Chris Cooper
Jeremy Thomas
Did great service at our current home heat pump and our ac unit at our rental property. Nate was very personable and straightforward. Kelly (on the phone) was very friendly setting up our appointment and providing us woth answers to service questions. Signed up for another service in October!
Charlotte Layton
Have used Absolut Comfort for many years---for maintaining existing HVAC and to install additional new system. Service techs are the best. We also have annual contract and are confident all will be cared for correctly. Highly Recommend.
Randy Poole
I am very satisfied with the new Trane gas furnace and Trane A/C unit installed by Absolute Comfort on 06-11-18. They arrived when they said they would and finished the job in about 5 hrs , even though i didn't previously have a gas furnace. That includes removing my old equipment also. The workmanship was impressive enough that the county inspector asked me who did the installation. When you add the price being very reasonable , I wouldn't hesitate to recommend them to anyone.
Gary Megel
Metal finger nails loudly scratching deeply into and down a blackboard... that is the noise my ac unit was making,,, YIKES!
I needed a new ac unit (or so I thought) and called Absolute Comfort. They suggested I have a service call by their technician instead of taking my replacement order over the phone. It was a hot Friday morning and I had really wanted relief fast but agreed to their advice. That led to Neil, their service technician, coming to our house midday on Monday.
Neil took a look at the ac and suggested servicing the 24 year old unit. (We had just bought the house the middle of last year and the unit had obviously not been serviced for quite a while.) He also suggested that we take out the service plan and that way we would get the cleaning for the price of the plan and have all the other benefits of the plan on top of that.
I took out the plan for both of our ac units. Neil could only clean the screaming one as he had other appointments to keep. However, you would not know his schedule was pressing. He took the time he needed as well as explained to me what he was doing and why. (No, he wasn't padding the time. The fee had already been set with the service plan.)
The job was completed and the ac unit was cooling noticeably better than it had been before... and it was quiet... YAY! And at a price that was 1/20th what the new unit would have cost me... and that price covered both of our units!! Two more yays!
There is more.
I got home late the following day from running errands all day. The ac was not working. Sigh. I called Absolute Comfort and they sent Neil back to our house the very next day. Neil checked the unit and the breaker box... nothing wrong. After about 30 minutes of going back and forth between ac units, the heater and the breakers, he checked the thermostat.
It turns out that the thermostat had never been hardwired and we had been operating on backup batteries all this time! Neil hardwired the thermostat in and we were up and running again. So, the latest incident had nothing to do with Neil's previous work. Yet, Neil treated us waaay more than fairly for this service call of almost an hour.
Absolute Comfort could have sold us a new unit for 20x what I paid them for the service call. And they could have charged us a normal fee for the unrelated return visit. But they did neither.
I figured I owed them at least a review with all the details so you could make an informed decision when you need HVAC assistance in a hurry.
It is hard when you are new to the area. Sometimes, you get lucky.
Brian Kloepfer
These folks are very professional and friendly. Called in the morning with an issue with my heating. Had a tech out by noon and was fixed by 1PM. I would highly recommend them, great company.