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Absolute Comfort Heating & Cooling, Inc. Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cheryl Hucks

I have used other heating and cooling companies who told me parts of my systems needed to be replaced. No so with Absolute Comfort. I trust them! Last week when my AC was down they were there within an hour. All there technicians are professional, friendly and happy!

Julie Costanzo

Middle of August and my ‘antique’ ac system kicked the bucket. Called Absolute Comfort, they came the very next day. After last rites were performed and measurements taken, I had a quote for a whole new system that they installed less than a week later....for LESS than the original quote!!! Brandi coordinated the electrician and city inspection all on my busy timeline. I would recommend them to anyone!!!

Cindy Cobbs

I sent a request through Chat on Trane Website. On Monday morning Absolute Comfort Heating Called me to schedule an appointment. The appointment was same day and the repair guy fixed my central air in less than an hour. So impress and will recommend to everyone I know.Thank you so much Absolute Comfort.

patricia webb

Responded quickly; both employee on the phone and the employee who did the repair were extremely personable and professional. I was very impressed with their customer service.

Ken D

We had an issue with our cooling unit. Absolute works us in quickly and the rep was fantastic. Pete came out and explained the issue immediately and clearly. The repair was made, unit evaluated and we were back to cool! Highly recommend Absolute and Pete has high marks from us for sure!

Alan Socol

I can count on Absolute Comfort to respond promptly and provide a knowledgeable and friendly service technician to solve my heating and cooling problems. I am especially pleased when Neil is assigned to my service call because he takes great care of our equipment and treats us like we are a member of the family.

Benjamin Duncan

We are ABSOLUTELY satisfied with ABSOLUTE Comfort Heating & Cooling, Inc. They responded to our call in a timely manner, diagnosed our problem accurately, and offered an effective solution to remedy the same. The office staff and field representatives were courteous and professional at all times. The quality of their work was both affordable and exceptional. They ABSOLUTELY get 5 of 5 stars from me!

Me

Wow! I’m so impressed with Absolute Comfort. I turned on the heat to my furnace for the first time this season and it would only come on for a minute and then shut off without blowing any heat through the ducts. I called Absolute Comfort and they scheduled Jake to come out the next day. He came exactly on time and went to work on the outside unit. After a pretty good while I noticed the heat kick on and almost run me out of the house. I went outside to tell him and he told me how lucky I was that it was a minor, but difficult to diagnose issue. It turns out my unit has roots from a nearby tree growing underneath the concrete pad and it tilted the unit at such an angle that water had collected in a certain area that affected the mechanics. He was able to clean and dry it out along with the servicing and it’s back to perfectly working now. I firmly believe that Jake saved me a ton of money today had I called another company. Thank you!!!

Joshua Merritt

Technician arrived first thing in the morning after I inquired for service via email after hours. He was very quick and efficient and solved my AC problem in less than 20 minutes with parts he had on hand.

The only concern I had with the service is that the technician arrived at my home without a mask, which given the current concerns about COVID-19 was very irresponsible.

Were it not for the fact that it has been much too hot to go without AC I would have refused his service. In the future I will confirm that technicians would come with proper masks before scheduling.

D. Reynolds

I learned the hard way that the brand of HVAC you buy isn't as important as the installer is. Several yrs ago I got a cheapo deal on my HVAC system & paid for my mistake over & over with all the service calls I had to make. I listened to friends & neighbors this time and went with Absolute Comfort out of Jamestown last month. They removed everything including the faulty ductwork from the original builder & installed everything from the ground up. Even the inspector from the city told me that I made a wise choice with Absolute Comfort! I got two follow-up calls to make sure I was happy with the work done. I now have a maintenance agreement that gives me 10% discount on any service calls. The work was on-time and priced just right. The peace of mind of knowing I can trust the company not to oversell or skimp on detail is worth more than anything to me.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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