Air Crafters Heating and Cooling

Philip was immediately concerned about our AC not working. He responded within 1 hour and came over and had us up and running within 3 hours of initial contact to his company. Above and beyond all expectations. Would rate more than 5 stars!!!!!👍

Philip and Brian were honest, efficient, and responsive. Their explanation of the repairs were easy to understand and the work was fairly priced. I highly recommend them!

I called Air Crafters, spoke with Phillip and described a furnace problem I was having. He very helpfully suggested some things I could try to fix it myself. Although his suggestions proved to be right on the money I was unable to do the repair myself. I called again, Phillip came out 30 minutes later and got my furnace back up and running. Super service and fair pricing. Air Crafters will be the hvac firm I call from now on.

I decided to call Air Crafters for a second quote, Philip came out and looked at what I had and what I needed and sent me a quote for several different set ups for me to decide the level of units I wanted both were very good, not bottom of the line and saved me thousands of dollars. Also the installers were great if I ever have the bad luck of needing my other a/c unit replaced I will be calling them back. THANKS

Absolutely, hands down the only HVAC company in and around Lake Norman that anyone should do business with! Philip and team are friendly, knowledgeable, and they only fix what needs fixing. No up sells or any of that nonsense. I’ve relied on them for years and I will continue to do so. Thanks again!!

These guys were excellent. Phillip gave me three tiers of quotes for me to chose from and xplained everything until I felt I understood. They squeezed me in despite the thunderstorm to get my house ready for a wedding.
Kudos to Larry and Matt for working hard. They were so quiet that sometimes I forgot they were there. Of course, once in a while they had to bang on something or run up and down the stairs. But they seemed very conscientious and we're personable the whole time.

Air Crafters have helped me make my home more comfortable and safe. Thank you for coming to my rescue. A+ every time. Will use again.

Great customer care and was able to get an appointment soon with one of their team members! We have cool air for this coming summer!!! Thank you Phillip!

Horrible communication, after calling them twice to see if they were going to send me a quote they keep saying they would be in touch and nothing. Finally called and told them to forget it. Just call and keep me up to date that you are trying to get more information. Simple phone call. Customer Service these days is out the window.

Best Customer Service I’ve received in a very long time. Phillip knew exactly what was wrong and addressed the issue. Highly recommend! Very professional!