IRV PLUMBING, ELECTRIC & HVAC, INC

Because they showed up. The verdict is not out yet about the service overall. Waiting to hear back from company as far as part being ordered and any additional cost. Don't know how knowledgeable the tech was; he showed me the heat blower switch and told me it was the gas valve controller. I have been researching my issue for sometime and had some knowledge of parts and possible issue according to what I was experiencing. We will see , we will see.

IRV was great! Fixed the problem, had a very tall ladder, stayed in communication throughout. All that at a fair price.

Tahleek was great and got the problem resolved in no time. Waited to make sure everything was working properly and very professional. Thank you

Kh came out did a great Job and made sure I was comfortable with him and the job. Great young man

Service was quick and they can't me well informed. Surprised how quick I could have a tech out and to complete the hot water install. The tech was awesome. Worked hard and kept me informed through out the process. Also gave me options and show a high level of concern to do everything correctly, high standards and to my satisfaction. Paid a little extra getting the tank from them instead of purchasing my own for them to install. But liked the peace of mind of not only the work but the tank being covered if any issues arrive. Customer service friendly and professional. Highly recommend.

James was a very good technician, he answered every question I had.

James was great, very personable and professional. He did an excellent job

They installed several replacement light fixtures, replaced an outlet, and added a whole house surge protector. On the plus side, the guy was polite and able to provide an estimate without delay. One the negative he (1) put in an 2-gang outlet with 1 white and 1 beige outlet; (2) did a messy job cutting the openings for the recessed lights that will require extra mudding and prep before painting; and (3) worst, he botched up the install of the surge protector by gnawing up the edge of the metal cover to the main box and overlapping the surge protector trim over the main trim at a bizarre angle. Let me add that our main is in the hallway, not hidden in a closet. I asked IRV to send someone else out to fix this mess but they insisted on sending the same guy out. I wanted a clean install of the surge protector and a new cover for the main. He leaves to get a new cover for the panel. Couldn't get a new panel cover (it is from the 1960s and its 8pm). So he has sawed off the edge of the cover. He would have installed that complete with the sharp burred edge if I had not checked and made him go grind it (sort of) smooth. Hope what I can't see (wiring in the wall/ceiling) is better than what I can see.

Malik was great! Very professional, did not disrupt the office at all. Did and amazing, very neat and professional job. Will definitely use him again!

KG came out and put a big smile on my face and fathers. He made sure he hit all pointers in our request. He is awesome and very good at his work. Nicole treated me well in the office. I would highly recommend those 2 when using this company.