D.R. Jordan Plumbing Heating & Cooling

Donald from D. R. Jordan Plumbing did a wonderful job replacing my pressure valve (I think that's what it's called) in my garage. It was causing a very loud whistle whenever I ran water in the house. Now I can flush the toilet and wash clothes without letting my neighbors know.

He was very friendly, professional, and did a very clean professional job. I highly recommend him. I will most definitely use his services again, if required.

Reid was the most professional gentleman and we truly appreciate the service and information he shared during the visit. He found our leak and repaired it. He even gave us suggestions about other projects. He was timely, and very educated about his job. Thank you Reid for everything!!!

Excellent customer service! Our AC unit went out at 6pm on a Friday afternoon and they were at our house and working on the unit with in 30 minutes. Not only was he here in 30 minutes he had the parts the next day getting us back up and running. Other companies would have taken two day to get out to evaluate the issues and another two to three business days to get parts. If you want quality service do not hesitate and call them now! Thank you for you service.

Reid came to repair leaky outside faucet he was quick, responsive, very personable, fair pricing, he was mindful of my flower bed and cleaned up promptly behind himself. Will certainly use him again.

I spoke to Reid at DR Jordan Plumbing today regarding replacing polybutylene pipes in my house. He was amazing to speak to. He was very insightful and gave great advice. I recommend you give him a call when you are in need of a plumber. Thank you Reid (hope I am spelling your name correctly)! - Jon

Reid was extremely friendly and informative. I hope to never need their service again, but look forward to using D.R. Jordan in the future.

This whole company is awesome. I called Sunday evening about a leak and was told someone could come out 8 am Monday. Matthew showed up at 8 am on the dot. He quickly diagnosed the issue (a hairline crack in the pipe leading to my outdoor spicket) and quoted me a price BEFORE doing any work. They offer 5 packages for that service, from "Band Aid" all the way up to "Platinum"-- I was most impressed that he didn't try to sell me anything more than what I needed. He had to cut a small piece of my drywall due to the location of the pipe but let me know beforehand that he had to do this so I had the option of saying no. He explained everything he was doing and had me watch some of the process so I could see exactly from where the leak sprung and how he was fixing it. This is my first time using a plumber in Charlotte & I will never use anyone else. There was no service fee and my total was less than two hundred. I couldn't be more impressed or pleased with this service.

Very responsive and helpful in fixing our plumbing vent pipe in our attic!

The only reason why I gave 4/5 stars was because he arrived an hour and a half early to the appointment and caught us unprepared! Otherwise a great experience, very friendly and upfront. He explained everything he did and made sure we knew what we were paying for. He also provided us with options in the quote. I would definitely recommend them as your go-to plumber!

Working with DR Jordan was a great experience. We have a sewer main problem on a Saturday. Needless to say - YUCK! I reached out and the owner answered the phone in 3 rings and talked me through what was going on. He said he would be in touch in 30 minutes if he could squeeze us in. He came to our house - quickly diagnosed the problem - cleared the line - scoped the line and found where the issue was with a backfallen line meeting the city sewer. He used a locator to mark the issue and helped my husband and me get everything back in order. Plumbing issues are never fun but he kept our spirits up and educated us as well! We will definitely use DR Jordan again (hopefully with no plumbing emergencies!)