Cosmin came highly recommended by my brother-in-law and a friend of mine. So I called him to look at my A/C system and he was able to come quickly, diagnose the problem and fix it. It was quickly obvious he was very knowledgable in what he was doing. His cost was very fair as well. I highly recommend Cosmin with Climate Expert LLC!
Cosmin and Sebi with Climate Expert LLC did an excellent job repairing my furnace unit in Matthews. They were on time and did not leave until the job was done! Very professional and thanks to them my house is cool again. I strongly recommend Climate Expert LLC for all you HVAC work! Thank you!
I am surprised by all 5 star reviews. Owner is very unprofessional. It took few phone calls to get him to our property to evaluate. No follow up for 2 months on part that needs to be ordered. Upon calling, I get voicemail that he is on vacation. No on call service etc. When asked specific questions about follow up, he got very upset and became rude with profane language. Will not do business with this company. Not recommended.
Update: I feel it to be necessary to provide feedback to response provided by business owner: -In regards to your first comment about home warranty, I fail to understand your point. Of course I have home warranty . When I realized there was a problem with AC, I called them who gave me your contact as their service provider. I never questioned the fact that they have to approve all repairs. -My primary issue has always been that you have not informed me of any updates and despite multiple phone calls, I did not hear from you. From the verey first time, you did not return phone calls. I had to call my warranty company to get a hold o you and when I asked to be kept informed, you became verbally abusive and hung up on me asking to find someone else. It is not a surprise that home warranty company has dropped you as their provider based on this experience (they could not get in touch with you either). -In regards to your comment about leaking coil, again, I never questioned that. I also realize national shortage. My only ask was to give me phone call at lease once in few months that we were dealing with it. -Lastly, the freon gas. If I remember correctly, when you diagnosed the problem, you mentioned that it may be a while before you get coil and because there was a delay on your side coming to my house first time around, you filled it. You have charged my home warranty company so technically, I have paid for it and therefore, it is not free. Have a good day.
I was so pleased with the professionalism and knowledge of this company! A great deal of time was spent reviewing our entire system and the recommendations for improvement and service were straight to the root of an ongoing problem. I will definitely use this service again!
Sebastian, the technician, was very courteous in his communication before and during the service call. He quickly diagnosed the problem and repaired the system. Will be using this company’s services again.
Had a great experience with Climate Experts! Very satisfied with the service! Very professional, reliable and trustworthy! Will recommend them for all your A/C & Heater needs!!
Cosmin was very professional, offered high quality equipment for repairs. He was very familiar with the system and was able to explain what was going on to me. I would recommend him anytime you need anything done to your HVAC system
Richard Swallows
Cosmin came highly recommended by my brother-in-law and a friend of mine. So I called him to look at my A/C system and he was able to come quickly, diagnose the problem and fix it. It was quickly obvious he was very knowledgable in what he was doing. His cost was very fair as well. I highly recommend Cosmin with Climate Expert LLC!
Dan Maries
Cosmin and Sebi with Climate Expert LLC did an excellent job repairing my furnace unit in Matthews. They were on time and did not leave until the job was done! Very professional and thanks to them my house is cool again. I strongly recommend Climate Expert LLC for all you HVAC work! Thank you!
G Pate
I am surprised by all 5 star reviews. Owner is very unprofessional. It took few phone calls to get him to our property to evaluate. No follow up for 2 months on part that needs to be ordered. Upon calling, I get voicemail that he is on vacation. No on call service etc. When asked specific questions about follow up, he got very upset and became rude with profane language. Will not do business with this company. Not recommended.
Update:
I feel it to be necessary to provide feedback to response provided by business owner:
-In regards to your first comment about home warranty, I fail to understand your point. Of course I have home warranty . When I realized there was a problem with AC, I called them who gave me your contact as their service provider. I never questioned the fact that they have to approve all repairs.
-My primary issue has always been that you have not informed me of any updates and despite multiple phone calls, I did not hear from you. From the verey first time, you did not return phone calls. I had to call my warranty company to get a hold o you and when I asked to be kept informed, you became verbally abusive and hung up on me asking to find someone else. It is not a surprise that home warranty company has dropped you as their provider based on this experience (they could not get in touch with you either).
-In regards to your comment about leaking coil, again, I never questioned that. I also realize national shortage. My only ask was to give me phone call at lease once in few months that we were dealing with it.
-Lastly, the freon gas. If I remember correctly, when you diagnosed the problem, you mentioned that it may be a while before you get coil and because there was a delay on your side coming to my house first time around, you filled it. You have charged my home warranty company so technically, I have paid for it and therefore, it is not free.
Have a good day.
Andrea Sowle
I was so pleased with the professionalism and knowledge of this company! A great deal of time was spent reviewing our entire system and the recommendations for improvement and service were straight to the root of an ongoing problem. I will definitely use this service again!
Baha Sahin
Cosmin is a great guy. Very professional service. Everthing on time. Easy on price. What else? Do not miss this company!
V. Danielle McBride
Sebastian, the technician, was very courteous in his communication before and during the service call. He quickly diagnosed the problem and repaired the system. Will be using this company’s services again.
Tia place
Sebastian has been here twice. He did a through job. He takes pride in his work.
Parker Ward, DC
Climate Expert is my go to for maintenance and all HVAC needs. Honest, reliable and fair prices! Highly recommend
Lesya Allen
Had a great experience with Climate Experts! Very satisfied with the service! Very professional, reliable and trustworthy!
Will recommend them for all your A/C & Heater needs!!
Christopher Rogers
Cosmin was very professional, offered high quality equipment for repairs. He was very familiar with the system and was able to explain what was going on to me. I would recommend him anytime you need anything done to your HVAC system