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City Air Experts Heating and Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kristin Beringer

Rafael was extremely professional and responsive to our needs. He was able to come out same day and resolve our heating issue. I would highly recommend and will certainly be using their services again!

Scott Hamer

Came as a referral. So glad we went with them! Great price and better service! They’ll definitely get our next call anytime we need HVAC work.

Alyssa Disney

I’ve used City Air for several years for our spring cleaning of our HVAC unit and cannot say enough good things about them. They are profession, courteous, and prompt. But, best of all they explain what they find and have never tried to up sell me or tell me things are wrong or need replacing. City Air is a trustworthy company that you can feel confident in using

Brandon Caldwell

We contacted this company to give us a quote on installation for a basement. After showing up for the first appointment we could never get a quote for business to be done. I followed up with the owner multiple times; even getting it in writing that he would give us a quote, and still have yet to receive one. I would not recommend this company to anybody who is looking to get a job done.

Maleah Burrows

We switched to City Air about a year ago and have been SO very pleased. Previously we were using another very well known and advertised company who told us that our upstairs running at 85* was normal for the summer and we would essentially have to live with it. Many service calls later and hours and hours of people trying to figure out the problem, the well known company suggested a few pricey fixes, which we did, and nothing helped. We found City Air because they are actually Trane system experts and Rafael came out and literally found the real issue within MINUTES and had a part ordered immediately. We have had zero issues since. On top of being so knowledgeable in this industry, he’s also kind and engaging with our kids and dog which is just the cherry on top. I’m so glad we are no longer living in 85* temps inside our home (that was untrue by the way- once Rafael came and fixed it, it never goes above what we have it set to even in the dead of summer!) He also found a busted pipe in our attic today, took pictures for us and explained what we needed to do to fix it. I truly can’t recommend them enough, and we will never spend another penny with another company because City Air really knows their stuff and takes pride in their work.

Frances Minkowski

I hired city air on recommendation from a friend as a second opinion. So glad I did! They will be my new hvac service provider! They understood our issue well, provided excellent service, and at a fair price.

Todd Horton

I had a 4hr window and tech was here 5min early on front end of window. Was very courteous, explained what he saw and recommended future considerations for preventative maintenance. We have an old system and he didn’t try to up sell me on “issues.” Performed the work in a timely manner and checked in with update prior to leaving.

Darla Ellington

AC broke down on one of the hottest days of the year. Rafael responded in a timely manner and had the house cooled off in no time! Great response time and quality work.

Mincus K

Rafael Osuna from CITY AIR EXPERTS was great! Very quick and professional. I definitely would recommend his services to those in need!

Stephen Paddison

Rafael has changed out several complete units for us, as well as servicing other units over the last few years at homes we have owned. He is tremendous to work with. Honest, reliable and very reasonably priced. He solves the inevitable little problems that pop up and won't try and up sell you on products or services you don't need. Highly recommend cityairexprerts.com.

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