im way overdue writing this. i have trouble with my hands. i am a tenant in troy ny. my landlord sent a repairman to fix heater. the first guy from another company left and didnt fix the heat. my landlord found your company mike b. was sent the next day. he was great. he explained the problem and fixed it he even found the part that had been ordered from other guy was the problem and he fixed it. i had heat again and this had been during that horrible cold spell in wintertime. mike was wonderful. he was professional and very kind and patient with an old lady. i am recommending him to everyone i know. your company took care of this and i thank you but especially mike. you should give him a big raise. its guys like mike b that turns a good company to a great company. he is a major asset to your business. thanks again for doing such great work. k.
This will be the second time our furnace has gone off the deep end. Both times bold has come to the rescue with no questions asked. Our family is incredibly thankful for everything!
Our boiler went down and we didn't have a regular HVAC contractor that we used (hence part of the problem & we learned that regular maintenance is a real thing)! Nonetheless, after doing some research of reviews we called Bold HVAC located in Troy. They came within 2 hours of our call (we live 40 minutes drive from their shop) and replaced the broken parts in the boiler and took care of our deferred maintenance- all in a few hours. It was a painless and terrific service. I would highly recommend calling them if you have a need- very efficient, professional and affordable!
Professional, quick response to a no heat call, Mike (Service Tech) diagnosed the problem quickly and had the heat back on within an hour. Overall it was a very customer friendly experience. I will definitely be using Bold Heating again.
I have utilized Bold Heating and Cooling twice so far for maintenance on my home heating system . I will continue to utilize their services as both times I have been very happy with their service. They were very responsive, professional, & knowledgeable at what they were doing. Definitely recommend for any heating or cooling needs!
I had a new gas boiler and thermostat installed. Service was excellent - professional, friendly, and punctual. The whole experience, from sale to installation, went smoothly and I highly recommend them.
I have been a customer of this company for 30+ years. They have always been responsive to my service requests even though I never purchased anything from them directly. I called them for a no heat situation this month and they responded getting the furnace running again the same day. I was advised that I had a bigger problem with my 45 year old Trane furnace, a bering failure in the blower cage. I was quoted a price to fix that problem but they did not know how long that repair would last. I asked for an estimate on removing and replacing the Furnace and Central A/C unit that was 35 years old. I was quoted a reasonable price and even given a discount on the money that I paid to get heat back temporally. I went with the proposal as I trusted this company. Nick went over and above the proposal by taking the extra time needed to install the unit professionally, relocating the filter housing so I could change it more easily and he even let my dog out and put him on the run and picked up and disposed of a dead mouse in the yard so the dog would not get it. What customer service. I would highly recommend this company for your heating and cooling needs.
New Heating and A/C installed late Feb 2018. Saved 20% on my gas bill for March and went from 36 kWh usage to to 14 kWh usage for electric in July 2018 compared to 2017. Should have done this sooner. Great service and a good price. Try them 100% satisfied.
Jackie Ciampi
im way overdue writing this. i have trouble with my hands. i am a tenant in troy ny. my landlord sent a repairman to fix heater. the first guy from another company left and didnt fix the heat. my landlord found your company mike b. was sent the next day. he was great. he explained the problem and fixed it he even found the part that had been ordered from other guy was the problem and he fixed it. i had heat again and this had been during that horrible cold spell in wintertime. mike was wonderful. he was professional and very kind and patient with an old lady. i am recommending him to everyone i know. your company took care of this and i thank you but especially mike. you should give him a big raise. its guys like mike b that turns a good company to a great company. he is a major asset to your business. thanks again for doing such great work. k.
Susan Dunckel
We had a catastrophic issue with a used cooler. They came immediately and did their best to help us limp through. Thank you!
Briannah Lashway
This will be the second time our furnace has gone off the deep end. Both times bold has come to the rescue with no questions asked. Our family is incredibly thankful for everything!
Lori Harris
Our boiler went down and we didn't have a regular HVAC contractor that we used (hence part of the problem & we learned that regular maintenance is a real thing)! Nonetheless, after doing some research of reviews we called Bold HVAC located in Troy. They came within 2 hours of our call (we live 40 minutes drive from their shop) and replaced the broken parts in the boiler and took care of our deferred maintenance- all in a few hours. It was a painless and terrific service. I would highly recommend calling them if you have a need- very efficient, professional and affordable!
Greg Leinweber
Professional, quick response to a no heat call, Mike (Service Tech) diagnosed the problem quickly and had the heat back on within an hour. Overall it was a very customer friendly experience. I will definitely be using Bold Heating again.
Liz Schatz-Heitzman
I have utilized Bold Heating and Cooling twice so far for maintenance on my home heating system . I will continue to utilize their services as both times I have been very happy with their service. They were very responsive, professional, & knowledgeable at what they were doing. Definitely recommend for any heating or cooling needs!
M Carey
I had a new gas boiler and thermostat installed. Service was excellent - professional, friendly, and punctual. The whole experience, from sale to installation, went smoothly and I highly recommend them.
George Zeller
I have been a customer of this company for 30+ years. They have always been responsive to my service requests even though I never purchased anything from them directly. I called them for a no heat situation this month and they responded getting the furnace running again the same day. I was advised that I had a bigger problem with my 45 year old Trane furnace, a bering failure in the blower cage. I was quoted a price to fix that problem but they did not know how long that repair would last. I asked for an estimate on removing and replacing the Furnace and Central A/C unit that was 35 years old. I was quoted a reasonable price and even given a discount on the money that I paid to get heat back temporally. I went with the proposal as I trusted this company. Nick went over and above the proposal by taking the extra time needed to install the unit professionally, relocating the filter housing so I could change it more easily and he even let my dog out and put him on the run and picked up and disposed of a dead mouse in the yard so the dog would not get it. What customer service. I would highly recommend this company for your heating and cooling needs.
George Zeller
New Heating and A/C installed late Feb 2018. Saved 20% on my gas bill for March and went from 36 kWh usage to to 14 kWh usage for electric in July 2018 compared to 2017. Should have done this sooner. Great service and a good price. Try them 100% satisfied.
Amy O
Professional, prompt, great value for service (central AC system repair). Would definitely use them again!