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Berkeley Heating & Cooling Reviews - 33

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aishia Wall

Mr. Todd Berkeley and his team of gentlemen were awesome. They were in/out, very informative, efficent, knowledgeable, pleasant and caring. They did a very nice job installing my AC, he gave me a great deal and was very responsive. My AC unit barely makes noise, I can hear my neighbors unit over mines. I forget mines is on because it so quiet.

One of the best customer service interactions I've had in a long time. He even checked the next day or so to make sure everything was going well with the AC. I felt like a human and not just a consumer. I would use him everytime! The process was easy and I had no stressful moments with this company!!! Phenomenal job! 10/10 for me!

Thanks for your help!

Ronson Pham

I was skeptical at first about their service at first on Facebook due to I need to buy my own supply at the location that they recommended. So I got a good talk with Stephen that I need about his company name, experience, etc. After that, I agreed to go along with him. He and his brother in-laws were very friendly. They load up supply stuffs at the supply store, and then they followed me back to my home to install Goodman heating furnace. They installed it less than 2 hours due to my furnace was 80% efficiency. They also left unused supply for me to return as well. So that was a plus to save extra cash. Besides that, Berkeley cooling and heating is offered great price for my heating furnace. Therefore, I would recommend this small business that they can offer great service and very reasonable price as well. As a owner of So Lovely Nail Salon LLC, I believe you will like our service that you can trust with exceptional service and loving care.

Jennifer Prentice

Berkeley has installed both a new furnace and a/c for us within the past few years . I can not say enough good things about Todd and his crew! Everyone we've encountered at Berkeley is honest and knowledgeable about their products. After both the furnace and a/c were installed, Todd followed up with us to make sure we were happy with everything. Our old a/c unit quit in the middle of a Saturday night. Todd was in touch with us Sunday morning right away to set up a time to come look at it! We honestly will never use another heating and cooling company again!

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First-time customer here. We had an issue with one of the dampers and They were very patient and helpful in explaining to me the different troubleshooting and diagnosing steps they took. For the repair, he showed up on time, finished the work in a reasonable time, and confirmed if we had any questions. Overall, I'm very pleased with our first interaction with them.

James Goodwin

We had an issue that caused the furnace to shut off. The only company willing to come same day was Berkeley. Not only did they come same day, Steve and Dillon were just buttoning up the finishing touches on a new wiring system when the owner personally showed up to make sure we had heat tonight. Would recommend them to anyone with a service or installation need. Fair rates and unparalleled service

Nadine Weisbrod

Todd goes above and beyond for his clients and I can't thank him and his team enough! A friend recommended I call Berkeley, after I had called several other places and was getting a)intentional misinformation and b) incredibly frustrated...and cold! They jumped in and helped us, on a very busy weekend, when our furnace refused further fixing. There is so much I want to say to rave about regarding Berkeley Heating and Cooling. But this is too long already! These guys work hard to do the job right, as quickly as possible BUT without cutting corners. They truly care about their clients and their prices are excellent. Several local competitors now swindle you into their businesses by offering financing, but charge you more for their product and services. You'd be much better off with Berkeley.

Todd, the proprietor, is truly a kind, caring guy who responds quickly to concerns and questions. He and his team are committed to filling their promises (on our day of service it meant squeezing in 2 domestic emergency furnace replacements while also doing a major commercial job) with excellence. We are truly grateful for their service, professional advice, and I couldn't recommend their work more highly. Todd is a gem, and truly makes you feel like a valued customer from the very first call.

Brian Rapp

Serious issue of incomplete work and non-responsiveness. My mother (81 years old) paid Berkeley to install furnace/ac unit at condo that she (and I) own in July 2019. Paid in full at time of installation (probably a mistake.) Not only has AC never worked properly but it leaked and caused damage to interior walls, ceiling and lights. Representatives have been out and promised to fix it but have not done so. Two years and issue is still unresolved, and Berkeley is not responding to phone calls or letter. Further action required.

Brendon Bouphachay

Berkeley Heating and Cooling gave us a great price with an amazing warranty deal. Other places we tried to get a quote from said it be weeks until they could get to us. But Berkeley was able to give us a quote and get the job done in just a few days! Todd and his crew of Stephen and Destin were quick with installing it (just a few hours) and were also incredibly knowledgeable about any maintenance and repair questions we had. We couldn't have asked for a more convenient experience.

Matt Prentice

Our furnace died on Thursday and by Saturday afternoon we had a brand one installed.

I had called every company in the area with no luck or outrageous prices for comparable equipment. The bigger companies also couldn't get back to us for at least a week to get the work done, even in an emergency. Todd was able to get one of his guys out to us on Saturday morning. He was great and had it all completed in about 5 hours.

Todd is easy to get a hold of (call, text, or email) and great to work with. His prices were well below the rest of the companies in the area.

I highly recommend giving Todd and Berkeley a call if you need anything done with your furnace!

John Arbore

I have all good things to say about Todd and company. Todd is a very easy person to talk to and knows his trade. I knew when I first met him and the knowledge and background that I wanted him to do my complete furnace and central air unit. Great job was done and he came back to do some other work on the system. I will recommend Berkeley heating and cooling to anyone looking for a honest, do a highly quality install with top quality equipment. Call Todd and company.

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