Just had a water tank replaced by Carl from Gladstone. When I made an appointment, the lady on the phone explained the billing expectation and possibilities very well. No surprises. He arrived on time this morning after a heads up call from their office. Amiable, cheery guy to do business with. The removal/installation was done in a timely manner and the resulting job was a marked improvement over the existing installation. A very tidy work, on budget, on time. Very happy and will use them again. Highly recommend to everyone who had a bit issue at home. Good luck guys
I highly recommend Gladstone Commercial Heating & Cooling! Tech came out after hours to check for a gas leak and stayed until the job was done. He gave us several helpful tips on maintaining our furnace as well. He was very knowledgeable, friendly, and determined to find the root cause of the issue. I can not recommend these guys enough, and will be using them for any future HVAC needs!
Great costumer service. Ben called to confirm time and checked at the exact time. He was courteous and knowledgeable and quickly completed the job. He was respectful of my property and even remembered the little details I gave him. Have and will continue to recommend Gladstone Commercial Heating & Cooling to my friends and family.
I have nothing but good things to say about these guys. We got a new furnace and AC installed in our house.Their technicians are very professional, pleasant and they made the whole process very smooth. Their work was excellent and they cleaned up after themselves. I would definitely recommend them.
Gladstone Commercial Heating & Cooling has saved me on many occasions; they are always there with great guys and super service; dispatcher is always concerned and makes sure service is routed to you in a timely manner.
High-ranking service, on time and meticulous. Ben was the tech sent came to service our central AC system, maintenance and change filter that were badly clogged. Will certainly call for service again and again. Thanks Gladstone Commercial Heating & Cooling for wonderful service!!
Inspection that did not happen... They blew off the scheduled appointment with no call, no text and no notice. Eager and polite to get the work but by not contacting your customer... and a call center that could not answer any basic question but finally had to confess they were a third party call center and could not really help.
If I could give this company zero stars I would. They are the most unprofessional heating repair company there is . The technician was very nasty and rude. Sent me nasty threatening text messages and screamed At me on the phone . I can’t believe they treat customers this way. I called several times to speak to a manager they told me I couldn’t speak to anyone . They said someone would contact me which they didn’t. Never use this company !!!!
Joel Fisher
Just had a water tank replaced by Carl from Gladstone. When I made an appointment, the lady on the phone explained the billing expectation and possibilities very well. No surprises. He arrived on time this morning after a heads up call from their office. Amiable, cheery guy to do business with. The removal/installation was done in a timely manner and the resulting job was a marked improvement over the existing installation. A very tidy work, on budget, on time. Very happy and will use them again.
Highly recommend to everyone who had a bit issue at home. Good luck guys
Amy Garza
I highly recommend Gladstone Commercial Heating & Cooling! Tech came out after hours to check for a gas leak and stayed until the job was done. He gave us several helpful tips on maintaining our furnace as well. He was very knowledgeable, friendly, and determined to find the root cause of the issue. I can not recommend these guys enough, and will be using them for any future HVAC needs!
Donald Kenneth
The crew was a pleasure to work with. They were very professional, friendly and courteous. I would definitely recommend them for this type of job.
Kimberly Hall
Great costumer service. Ben called to confirm time and checked at the exact time. He was courteous and knowledgeable and quickly completed the job. He was respectful of my property and even remembered the little details I gave him. Have and will continue to recommend Gladstone Commercial Heating & Cooling to my friends and family.
John Porter
I have nothing but good things to say about these guys. We got a new furnace and AC installed in our house.Their technicians are very professional, pleasant and they made the whole process very smooth. Their work was excellent and they cleaned up after themselves. I would definitely recommend them.
John Jason
Their team is always available and happy to answer your questions. They're eager to help as they focus on providing the best user experience.
Cynthia White
Gladstone Commercial Heating & Cooling has saved me on many occasions; they are always there with great guys and super service; dispatcher is always concerned and makes sure service is routed to you in a timely manner.
Ashley Griffin
High-ranking service, on time and meticulous. Ben was the tech sent came to service our central AC system, maintenance and change filter that were badly clogged. Will certainly call for service again and again. Thanks
Gladstone Commercial Heating & Cooling for wonderful service!!
Stephen North
Inspection that did not happen... They blew off the scheduled appointment with no call, no text and no notice. Eager and polite to get the work but by not contacting your customer... and a call center that could not answer any basic question but finally had to confess they were a third party call center and could not really help.
Kelly Roe
If I could give this company zero stars I would. They are the most unprofessional heating repair company there is . The technician was very nasty and rude. Sent me nasty threatening text messages and screamed At me on the phone . I can’t believe they treat customers this way. I called several times to speak to a manager they told me I couldn’t speak to anyone . They said someone would contact me which they didn’t. Never use this company !!!!