Johnstone Supply Cheektowaga

Ryan was a great help getting me my supplies and answering questions. You must be an hvac business, you can't walk in off the street and make purchases. This is a store for professionals, in the business.

the counter gut was extremely rude and the fact that they pick and choose when and whom they will sell stuff to is a huge racket .........last season they sold me stuff this season im not a contractor yada yada .......................the internet doesn't seem to have a problem selling me anything .......looks like ill be getting my parts from the internet for half the price from now on

Went to the Johnston’s Supply Tuesday November 5th stopped into the store close to 4:30pm got to the counter and the person behind the counter who was taking care of a customer told me we are closed. I’m standing in your store I just travelled 10 miles and yes I may have been a few minutes past 4:30pm. I left the store and did without heat that night at home and came back the next day and another employee was really helpful. It’s nice to be nice I guess. As I walked out of the store that Tuesday the grumpy old guy mentioned to another person screw this we will be here all night. Perhaps a slight exaggeration on the grumpy old guys part. Thought you may want to know.

12 noon as I was walking up to the door they locked it in my face.
If that's how they treat you... How can you trust them. That's not make America great. That's horrible prople making things worse.

Helped us with locating the proper parts and the install when the newer part didn't look exactly the same. Thanks a lot, would definitely recommend.

Didn't have the exact size capacitor but they helped me find another place that had one locally. Great service.

Got lots of help with a unit and was welcomed in the store and treated worh respect even though im not a contractor.

Great place for your Hvac needs. Prices very competitive, staff at the counter very knowledgeable.

This is not a used appliance store, however it is a HVAC/R parts store. All of the johnstones carry complete HVAC systems for sale to HVAC company's.

Came in to get an ignitor for our furnace...jay was very nice and very helpful got is in and out