Rick's Heating & Plumbing Co.

My brother has used Rick's Heating and Plumbing a couple of times for various fixes and has been very pleased with work. Based upon his recommendation, we used them to replace a turn off value for our bathroom sink. Despite the very tight space in which they had to work, as well as a couple of unforeseen issues that popped up, Wes and Matt did a wonderful job ! And, Wes kindly swapped out the cartridge in my leaky faucet. Both Wes and Matt were both very respectful and courteous! We would definitely use Rick's Heating and Plumbing again and highly recommend them! It is really refreshing when you receive good service!! Thanks again to Wes and Matt!!

Was pleasantly surprised at how wonderful it was working with a difficult situation I had with my home warranty. Rick’s company came to my rescue, with a fair offer, very professional worker, and I would call again. They actually care about the customer and service!

I would of put 0 stars if possible. RICK'S heating and Plumbing installed a hot water heater in my property 8 months ago. The HWH is now leaking and I've reached out to Rick's multiple times now with no response at all. After paying just under 2k for the service I would of thought they would atleast honor the warranty. I would never suggest using this over charging under performing so called business

They came out within 1 hour and fixed the problem as soon as possible. Totally professional. They were clean and didn't leave a mess! Quick and charged a fair price. Gave me suggestions to prevent future issues. Would certainly call them again for plumbing needs.

They explained the purchase options better than all the others. Great to talk to and helpful through the process of getting a hot water replaced. I will use them immediately on my next hvac or plumbing needs.

I honestly can't say enough good about these guys. No one wants to call a plumber, but when you have to you want someone you can trust. Rick's Heating & Plumbing Co were very honest, straightforward and friendly during the entire process. I was given options, a direct quote and after I decided (in which prices were very straight forward on what was being done and charged), they took tons of extra steps during the job to ensure I was familiar with the system they installed. When everything was complete I asked what I owed since basically every other service I've ever dealt with nickels and dimes the price up another couple hundred, but not them. The quoted price was the final price. Stop your search here and give them a call, you won't regret it.

I am impressed with Ricks. I had a large leak from my air conditioner. Called other plumbers not one would come out for 3-4 weeks. I found Ricks-same day service. I had to turn off my air to stop leak. When Ricks found out I had no air the came out and fixed it enough I could use it. Waiting for a time they could fix all the issues, the next day. They are concerned about customers. Very professional and polite. Went through everything that was a problem and how they would take care of it. Ricks Will be my forever plumbing company.

2018 jorge found our leak from another plumber . He repaired he was courtesy ontime. Had no other issues since. Now we called on our air conditioner and is giving me a quote per donovan n wes. Very polite courtesy knowledgeable and funny I will continue calling Rick's plumbing for future repairs n installs.

I had a leaking hot water tank for my boiler system. I called Ricks Plumbing to have a plumber diagnose and repair the water tank. I left a message and was called back in a reasonable amount of time. Less than 30 minutes. The gentleman I spoke to was was helpful and made an appointment to have a plumber come out two days later which was the earliest possible. fast forward two days and the plumber calls me between the times they said they would and shows up on time. The plumber was also helpful and appeared to give an honest and legit diagnosis, but states he couldn’t give me a price to complete the work. I was directed to call “Donovan” at the same number I made the appointment on to get a price quote.

As soon as the plumber left my home I called The main number to Ricks Plumbing and I left a message requesting a call back to get repair costs. This was at approximately 2pm on a Thursday. As the end of the business day came closer I still hadn’t heard back from Ricks so I called the plumber, who came to my house, and advised him of the situation. I was told they were very busy making call backs and I would be called ASAP. The following day, Friday, I waited until noon for a call that never came so I left another message for Ricks to call me back. By the end of day on Friday I still had not heard back and left a third message.

Meanwhile my water tank is leaking and Ricks has not cared to even call back to explain the delay. I really was hoping to have a good experience with Ricks as they are veteran and law enforcement friendly and had mostly good reviews. The plumber was friendly but not very helpful in getting this job completed. I’m happy to change this review if Ricks ever comes through, but for now I’ve wasted almost a week on them and my water tank is still leaking. I’ll have to wait through the weekend to find another plumber.

I have to say the positive reviews about Rick's are spot on. they finished installing a new tankless water heater for us recently, and can say without hesitation they're honest, hard working and do quality work.
- They came out initially and were able to give us a quote the same day, and throughout the install they stuck to it.
- They didn't try to up sell me on any of the tankless addons that I brought up with them. They were honest about what they felt was and was not worth the additional cost.
- they pointed out a venting change that would be needed to ensure we met code and passed inspection, that none of the other companies we got estimates from brought up.
- they discussed options with us regarding things like the condensation drain, so we had some say in some of the required modifications.
- there were usually at least two people here, for almost two solid days, working hard the entire time to get the install done right.
- they were very professional, but friendly
- they were always on time and gave us regular updates.
- Since we have a very high risk child, they wore masks while here, and were even concerned enough to ask that our son was upstairs before coming in each day.
- they followed up with us soon after to make sure everything was working well and to get us paper work for our rebate.
- the quality of the work they did looks great and we are incredibly happy with our new tankless system.

I honestly just can't say enough positive things about them. everyone from the folks that were doing the work onsite to the folks in their office that helped setup the appointments and take care of payment, were just awesome. we'll be using them going forward with maintenance and any other future issues we have.