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B&D Industries, Inc. Reviews - 76

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tiare Tawil

Robert with B&D was responsive, friendly, knowledgable, and quick to find our plumbing issue and repair it. I’m so thankful for his services and will definitely be using B&D for all of my Plumbing, Electrical, and HVAC needs in the future! Thank you Robert!

Samuel

BEWARE! My family hired B&D Industries to come fix a plumbing problem in our home. We were given a estimate that it would take 2 days to complete the job. This morning when the tech arrived; however, the job only took 2 hours. We were charged as if it took the tech the entire two days ($1300+). It took the entire day (and multiple calls from us, because they didn't follow up over the phone) to get a refund of the difference. Make sure you get a good, accurate estimate because apparently that is how this company decides what you will be charged, rather than the time that the job actually needed.

Stacey Bennington

The washing machine kept overflowing, plus we requested that the plumbing for our entire facility (3,200 square feet!) be inspected and cleaned if necessary since it's an old building. Our clean out caps were also checked and ended up needing to be replaced. The tech was on time, checked every single thing (including going up into crawl spaces), and ran the washing machine multiple times once he'd cleaned the drain just to make sure it was truly clear. He thoroughly explained the work needed before actually performing it so we'd know what we were paying for, and he left no mess behind once it was completed. Excellent service and their prices are very, very reasonable; I can't recommend them more highly!

Christy Dunfee

We had a couple of LG systems installed by B&D, & it was a great experience. Our satisfaction was their top priority. The installers were on time everyday, polite; a great group of gentlemen. When I called the office, the ladies I spoke to were very kind. I will not hesitate to recommend B&D to my friends, & they will be the first place I call when I need work done. I highly recommend them!!

Lou Metzger

Outstanding diagnostics, repair, and customer service. B&D had someone out within an hour on a Saturday morning for an emergency burst hot water fitting in a wall. Wyatt was the service tech and he was knowledgeable and efficient. Wyatt did a complete inspection of the situation and also found a small cold water leak in the crawlspace that could have been a disaster down the road. He fixed this too. Called them on a recommendation and now B&D is my go-to company for plumbing, electrical, and construction. Follow-up after the repair was a nice touch.
Outstanding service! 5 Star!

Chase Cheshire

I called B&D to get a quote to replace a 75 gallon water heater that was very difficult to access and required great skill and expertise to replace. From start to finish, I was greatly impressed with everyone I interacted with at B&D. They did an excellent job with the work itself, and were very enjoyable to work with. Also, I called three other well known companies in town, and B&D's overall proposal and price were much better than everyone else. I will definitely contact B&D for any future needs I have, and I highly recommend them!

Angelica Gorman

My house was recently effected by a huge windstorm which ripped the electrical meters from the wall. B&D was the only company who responded and diligently worked to resolve the issue before any other company was even able to return my call. The worked through the day and stayed in contact with PNM to ensure we wouldn’t go another night without power. The workers that came out to the job were knowledgeable, courteous and highly motivated to ensure quality customer service.

Omar Garcia

I had a late night leak in pluming to my water heater. Called several companies and the response was, its a flat $XX just to go out with no indication of cost up front. Not even ballpark. B&D is different, they are up front, honest and a pleasure to work with. The dispatcher walked me through immediate mitigation as I sent pictures to his phone, the plumber was extremely professional, and the financial support was excellent. There is definitely something embedded in the culture of this company that screams customer service. I won't hesitate to use them in the future and highly recommend.

Chris Carrasco

Excellent service for electrical and plumbing needs- both at my home and business!

Charles Lee

I recently engaged B&D Industries to repair my faulty water heater. They diagnosed and executed the repair in under an hour. I also had them correct some problems with the original installation to bring everything up to code. I received a Green Tag from the city inspector on 9/20/19. From troubleshooting to repair to inspection, all of their work was really first rate. I highly recommend contacting them for any of your plumbing service needs.

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