GRC Mechanical Services

GRC serviced my wine cellar cooling unit. They responded to repair requests within the same day for equipment they did not even sell me or install. Top quality service. When the time came to replace the equipment they gave me a very competitive price and the installation was perfect. Their crew arrived on time, put down floor protection and were professional and neat. The new equipment went in without a hitch and is working fine. It is nice to know that they stand behind their work!!

We have been with this company for over 20 years and have never been disappointed. Last week, our central air unit broke and they quickly gave us reasonable options for a new Carrier unit. Within days the work men arrived , replaced the old unit with the new one . They were diligent, neat, knowledgeable and
curteous. I highly recommend this company over Gold Medal and PSE&G who were abominable in the past.

For the longest time we were trying to sort out how best to replace our wine cellar refrigeration. It is no easy task finding experienced local provider. John and GRC solved our problem well with no headaches. They came to the house to evaluate set-up, then returned to test the lines to make sure all would work. They followed up with supplier which was no easy feat during Covid, and kept me in the loop. Wine cellar refrigeration is specialized equipment to operate at low temperatures for long time and John and GRC understand that and have done it before. Cirilo, Terence and Tim were terrific on -site. They treated our home like it was theirs. Covered all the floors. Worked neatly and cleanly. Very polite. Zero cutting of walls needed especially in one tricky area. Communicated clearly and quickly during the process. Two months out everything working perfectly. We're happy GRC customers. Many thanks.

GRC serviced the chiller for our cancer center's linear accelerator and enabled us to return to caring for our patients very quickly. Sean (might be mis-spelling) was very efficient and professional as he diagnosed and fixed the problem. He kept us informed as he went along, realizing he was helping us care for cancer patients. Marie was my point of contact at the GRC office. She is very knowledgeable and patient, taking the time to work through several business-related details that I did not understand. We are grateful to be working with GRC Mechanical Services!

From day 1, when Matt prepared a quote for a replacement of my AC system, the level of professionalism and responsiveness from GRC Mechanical was excellent. The crew on site was meticulous and thorough in removing the old AC system and installing a new AC condenser, air handler and new flexible hoses for the vents. Their pricing was competitive with other quotes that I received from other companies. I highly recommend them.

We had to replace all our major home appliances, Gas Furnace, AC, and Water Heater due to flooding caused by Hurricane Ida. After scheduling for an estimate, I had a proposal with two options within a week. Salesperson followed up with phone calls to see if I had any questions or concerns. Their financing options (60-months, 0% interest) played a key role in making our decision since insurance company was not responsive and we could not wait any longer. After getting the approval for financing and accepting their proposal, installation took place within 3-4 days, which was a great relief for us (PSE&G would have taken additional 3 weeks to schedule). Technicians were very professional, knowledgeable, and courteous throughout the two days installation period. All our questions were answered and concerns addressed to our satisfaction. They have tested the system thoroughly after the installation, and make sure everything is in good working order before leaving. We couldn't be any happier with the quality of the products and professional workmanship delivered by GRC Mechanical Services.

GRC came over to my house on one of the hottest days of the year when my air conditioner failed to work. They told me what was wrong and was very knowledgeable. Showed me different new air condition units and how they would improve the quality of air flow through the house. I chose one and they were back within a day and installed the new unit. Did a nice clean job. The staff was courteous and helpful.

I solicited 3 bids to replace my 20 year old AC and heating system. I selected GRC Mechanical for the follow reasons:
1) Tim, the sales rep, provided a detailed bid for different equipment options and price levels. He explained the work to be done and the permits required. As I continued my research into various manufacturers,and even before my final selection was made, I reached out to him several times with follow-up questions . Tim was always quick to respond to my emails and phone calls. (Neither of the other 2 vendors followed up, even once.)
2) Each company provided a somewhat different estimate with respect to equipment and costs. While the warranty for parts is standard from the manufacturer, each vendor provided a slightly different warranty coverage period for labor. GRC's labor warranty was 5 years which meant I did not have to worry about repair costs for years 2 through 5. When I factored in the cost of not having to maintain a service contract for these additional 4 years, GRC's bid was both competitive and attractive.
3) GRC Mechanical's excellent customer reviews compared to others.
The team did an excellent job installing the AC and heating systems and the final testing to ensure everything was working perfectly.

My wife and I appreciate the great job everyone did during the installation. The installers were neat, clean and well organized. They quickly addressed any issues that surfaced during the installation. We've had the system for almost 2 months, including 2 of the hottest months on record. The AC runs quietly and efficiently. We're happy we selected Carrier products and GRC Mechanical for the installation.

John and his entire team at GRC have been taking great care of us since last summer. They installed a split system in areas where the central does not reach and replaced the central system. We shopped around and felt most comfortable with GRC because of their overall expertise and professionalism. They also offer very fair prices. HVAC equipment is costly, and that sometimes comes as a surprise to people, but like I said, we shopped around. The technicians who installed and serviced the systems have all been great. They really know what they are doing and are meticulous about making sure everything lines up and runs and looks right. As a bonus, they are polite, careful, and clean up after the jobs. They show up on time, there are no surprises, and their work has been met with actual compliments from the plumbing inspector. We had a basic central system that had major issues. GRC was willing to work on it but we knew it would need to be replaced anyway. We didn't feel pressured to do anything. They presented many options and my family is happy with the outcome. GRC takes pride in what they do. We have only good things to say about GRC and will use them again for our HVAC needs. We highly recommend GRC!

I had a new heat pump replaced by GRC. I spoke with John and he gave me a fair estimate. I had the opportunity to meet Miguel at my apartment to take some measurements and he explained thoroughly everything they were going to do and how they were going to do it. I am very pleased with the job they did. They worked very neat and clean they had everything in order. They did an excellent job and I would definitely hire them again. Thank you very much. GRC. Mario H