One of the weirdest conversations I've ever had with a company. Spoke with John Hemingway about getting my generator (located in Princeton no less) fueled up with diesel and paying with a credit card. After having me on hold a couple times he says he can't help me out, was actually a bit rude. Great business practice! Allied had no problem making a delivery for me.
PFO has been providing service for our AC units for several years, and we think very highly of the company. They are very easy to work with, arrive on time, send trained and professional service people who are also personable, and always get the job done smoothly and well. We have recommended them to neighbors, and will certainly continue to contract with PFO ourselves. A top-grade asset for homeowners in the region.
PFO Heating & Air Conditioning is a very reliable company who stand behind their installations. I called for service and 4 hours later the servicemen were at my home fixing the problem. The servicemen were very professional, courteous and efficient. They diagnosed the problem immediately and resolved it completely and thoroughly. I am so glad to be a customer of PFO, and would recommend them to my friends.
I have had the pleasure of dealing with McAllister's for over 20 years. Everyone is extremely knowledgeable on all aspects of heating and air conditioning. From the young ladies who answer the phone to the technicians who service our products. My husband and myself have bought our heater, 2 central AC units, and our water heater from McAllisters. We are very glad that we purchased the maintenance plan yearly. It has saved us a lot of money on repairs. I particularly need to give a shout out to Tom Leonetti in the office. Tom has been with the company for years and He is the Best! He has talked me through some issues and concerns I had over the years. Always ready to help us. All technicians are extremely knowledgeable, explain the issue in hand and are very caring. They get you an appointment in a reasonable amount of time. Joe, our salesman who sold us our new AC unit is awesome as well. Fair prices in my opinion.
We were told by another company that out AC unit was beyond repair and quoted us over $6000 for a new system. I called in PFO for a second opinion and they had it up and running in less than an hour. I highly recommend them!
From initial contact by phone to arrival and repair all were polite and professional. Our repair required extra inspection that Ron voluntarily performed same day. Repair completed. We will use them again. Highly Recommend.
Jeff did an outstanding job checking my a/c unit. He was very thorough and knowledgeable and explained the best ways to keep my a/c in tip top condition. I've had heater and a/c service through PFO for years and have always been completely satisfied.
Called PFO with a problem with heater and same day they sent Ron. He diagnosed problem immediately. We are very impressed with his knowledge and experience. Also very professional. Kudos to PFO for having him on your team. .
I never leave bad reviews, but for this place I needed to.. Ihad to have someone come out to install a thermostat and they got to my house and didn’t know how to install it... So they told me they would have someone come the next morning at 10am.. I waited 2 hours (and had to take off another half day of work). When they got there they were totally rude and unprofessional. They changed me $158 for a thermostat that costed MAYBE $45... and didn’t even take off the service charge after them making me miss two work days to install a thermostat.. never using this service again.
I had amazing service from PFO on my air conditioner. I received a call that the tech was on his way shortly after I called. He had me up and running within no time at all. I'm glad I dealt with PFO as the staff are very efficient. Marek Lachmanowicz was my service tech who performed the repair on my AC unit. I was happy to have a great tech as Marek. Thanks again for the excellent service.
Stephen Farkas
One of the weirdest conversations I've ever had with a company. Spoke with John Hemingway about getting my generator (located in Princeton no less) fueled up with diesel and paying with a credit card. After having me on hold a couple times he says he can't help me out, was actually a bit rude. Great business practice! Allied had no problem making a delivery for me.
Sharon Ann Holt
PFO has been providing service for our AC units for several years, and we think very highly of the company. They are very easy to work with, arrive on time, send trained and professional service people who are also personable, and always get the job done smoothly and well. We have recommended them to neighbors, and will certainly continue to contract with PFO ourselves. A top-grade asset for homeowners in the region.
Rebecca Neil
PFO Heating & Air Conditioning is a very reliable company who stand behind their installations. I called for service and 4 hours later the servicemen were at my home fixing the problem. The servicemen were very professional, courteous and efficient. They diagnosed the problem immediately and resolved it completely and thoroughly. I am so glad to be a customer of PFO, and would recommend them to my friends.
Sherry Tweed
I have had the pleasure of dealing with McAllister's for over 20 years. Everyone is extremely knowledgeable on all aspects of heating and air conditioning. From the young ladies who answer the phone to the technicians who service our products. My husband and myself have bought our heater, 2 central AC units, and our water heater from McAllisters. We are very glad that we purchased the maintenance plan yearly. It has saved us a lot of money on repairs. I particularly need to give a shout out to Tom Leonetti in the office. Tom has been with the company for years and He is the Best! He has talked me through some issues and concerns I had over the years. Always ready to help us. All technicians are extremely knowledgeable, explain the issue in hand and are very caring. They get you an appointment in a reasonable amount of time. Joe, our salesman who sold us our new AC unit is awesome as well. Fair prices in my opinion.
David Galli
We were told by another company that out AC unit was beyond repair and quoted us over $6000 for a new system. I called in PFO for a second opinion and they had it up and running in less than an hour. I highly recommend them!
David T. Gould
From initial contact by phone to arrival and repair all were polite and professional. Our repair required extra inspection that
Ron voluntarily performed same day. Repair completed. We will use them again. Highly Recommend.
Dave Clemens
Jeff did an outstanding job checking my a/c unit. He was very thorough and knowledgeable and explained the best ways to keep my a/c in tip top condition. I've had heater and a/c service through PFO for years and have always been completely satisfied.
CATHERINE BARCLAY
Called PFO with a problem with heater and same day they sent Ron. He diagnosed problem immediately. We are very impressed with his knowledge and experience. Also very professional. Kudos to PFO for having him on your team. .
Alexis Matejka
I never leave bad reviews, but for this place I needed to.. Ihad to have someone come out to install a thermostat and they got to my house and didn’t know how to install it... So they told me they would have someone come the next morning at 10am.. I waited 2 hours (and had to take off another half day of work). When they got there they were totally rude and unprofessional. They changed me $158 for a thermostat that costed MAYBE $45... and didn’t even take off the service charge after them making me miss two work days to install a thermostat.. never using this service again.
George Visokay
I had amazing service from PFO on my air conditioner. I received a call that the tech was on his way shortly after I called. He had me up and running within no time at all. I'm glad I dealt with PFO as the staff are very efficient. Marek Lachmanowicz was my service tech who performed the repair on my AC unit. I was happy to have a great tech as Marek. Thanks again for the excellent service.