Have had a good experience with the company over about 20 years from new system installation, oil to gas conversion and yearly maintenance. Even when the news is not positive, system at end of life, the technician provided clear helpful information and initiated contact required to investigate replacement options.
Saturday call. Ron responsiveness was great, knowledge is top shelf, friendly, answered all my questions and works very efficiently. Good suggestions and fixed problem promptly. Would use again!
Update, Ron and helper came out to work on three additional projects. Again very professional very friendly and knows his stuff inside and out did amazing work again!
Update: a year later runs back out putting on a humidifier on the furnace. Not even here half a day old stuff's gone new stuff's in he walked me through how it works what to do. Ron is absolutely the best don't let him ever retire. Update, Ron is the guy.
From Casey's initial visit to evaluate our HVAC system to installation by Chris, Tom and their able apprentice, the whole experience was a good one. Casey took the time to design and explain a Carrier system that would be appropriate for our situation. The installation team was professional and thorough and the new system functions well. All four guys were great to work with and, because of them (and our new Carrier system), I recommend PFO wholeheartedly.
Casey Gainey and his crew at PFO did a great job of installing our new gas-powered whole-house boiler. This was a multi-step process - he and the team were there for us at every step - all certificates were pulled, all inspections were easily passed, and we now have a brand new, compact, efficient boiler. The entire team was highly skilled, professional, accurate, courteous, on-time and reasonably priced. 5 stars!
Ron and Tyler provided excellent service. They were successful at troubleshooting. Our home was left in very clean condition. And we request Ron and Tyler for the part replacement work, when the part arrives.
Tracy Williams
Have had a good experience with the company over about 20 years from new system installation, oil to gas conversion and yearly maintenance. Even when the news is not positive, system at end of life, the technician provided clear helpful information and initiated contact required to investigate replacement options.
Deborah Sugarman
Very responsive company. Kenny is excellent - efficient, friendly, helpful advice.
janice oduro
The tech was friendly and knowledgeable, he had a great disposition even after being out in the worst weather this season. Real nice guy!
Karen Quattromani
Very professional & did a clean thorough job. We are very pleased! Great pricing too!
Cooke Harvey
Saturday call. Ron responsiveness was great, knowledge is top shelf, friendly, answered all my questions and works very efficiently. Good suggestions and fixed problem promptly. Would use again!
Update, Ron and helper came out to work on three additional projects. Again very professional very friendly and knows his stuff inside and out did amazing work again!
Update: a year later runs back out putting on a humidifier on the furnace. Not even here half a day old stuff's gone new stuff's in he walked me through how it works what to do. Ron is absolutely the best don't let him ever retire.
Update, Ron is the guy.
Karen Friedland
Princeton Fuel is just great and Ron has always been helpful and knowledgable as needed
Frank Spain
From Casey's initial visit to evaluate our HVAC system to installation by Chris, Tom and their able apprentice, the whole experience was a good one. Casey took the time to design and explain a Carrier system that would be appropriate for our situation. The installation team was professional and thorough and the new system functions well. All four guys were great to work with and, because of them (and our new Carrier system), I recommend PFO wholeheartedly.
Pete Cion
Casey Gainey and his crew at PFO did a great job of installing our new gas-powered whole-house boiler. This was a multi-step process - he and the team were there for us at every step - all certificates were pulled, all inspections were easily passed, and we now have a brand new, compact, efficient boiler. The entire team was highly skilled, professional, accurate, courteous, on-time and reasonably priced. 5 stars!
George Renwick
Turn around time on work order was less than 24 hrs. Services were exceptional.
C S.F. (CSquared)
Ron and Tyler provided excellent service. They were successful at troubleshooting. Our home was left in very clean condition. And we request Ron and Tyler for the part replacement work, when the part arrives.