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Derry Plumbing & Heating Reviews - 85

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Scott Myelle

I can’t say enough about Dave at Derry Plumbing and Heating!!

My water heater blew up and In this day and age (with backordered parts and staff shortages) Dave rearranged his crew’s scheduled to get us hot water again.

He sent Ryan and Aaron to do the job and they killed it! They were extremely efficient and proficient. And this was not your average residential water heater..

Nice job guys. You should be proud of business.

Tom Anderson

They did a great job for an affordable price with our heating and air conditioning system. And even noticed a serious problem with our water heater which they also took care of. And I just have to say, their radio commercials are the funniest! Especially the one with the 50s wife, and the other one with the nagging wife. But they do live up to their boasting!

Karen Neary

I cannot say enough about this company. I today, had once again, the absolute best experience with them. I have used Dave and his crew for over 30 years and I will share my story. I was a single parent, two children, owned my own home. Every single issue that arose, and there were many, he addressed with courtesy, knowledge and took the time to make sure I understood. I am now, retired, widowed, and today his crew did exactly the same as always. Courtesy, professional, prompt, (water heater died) and took the time to make sure I understood. Thank you Brian
and your assistants…. You were great!

Roberta Fuller

Tyler and Aaron did a great job installing two bathroom faucets and a bathroom vanity! I would hire both of them back again.

Kandy Cooke

Update:
Today Ryan and Aaron changed the oil line and the job was completed in a timely, professional manner. Job site was left clean. Great work guys!!

Update: Since the water heater Dave's crew installed a new heating/central AC unit. Their service was impeccable. Chris and Brian were a testament to the staff employed at Derry Plumbing and Heating. Thank you Dave, Chris and Brian for taking care of us!

Kandy C.

One phone call to Dave when our water heater went, and the next day Mike and Aaron came out and installed a new. They were courteous, efficient, timely and did a wonderful job. A pleasure to work with. We highly recommend Derry Plumbing & Heating.

Shaun Milligan

I had a tub drain that needed to be replaced and a toilet main that needed to be redone from a job the week before. Mike and Aaron showed up on time with smiles on their faces ready to work. Not only did they repair the Toilet main, they did an excellent job on the trip and drain in a 45 year old tub. They happen to see that I was installing a vanity and did not have the drain hooked up yet (because it was a tough job) Mike took one look at it and said he would fix it for free. I tried to tell him not to worry about it, he said he would rather do it then have me do it. I have to stress this was not an easy typical trap install. They did an excellent job on everything, never showing any frustration and left our home in better condition and cleaner than when they showed. We also have a daycare, they were very kind and respectful to my wife and the children. They were even able to work around the daycare schedule so my wife could use the stove in time for lunch and the water was not shutdown until nap, simply amazing. I can not express enough how happy I am with Derry Plumbing and heating. They do what they say, when they say, very professionally at a great price. Mike and Aaron should be promoted with a raise or at least be considered the face of Derry Plumbing. Thank you Mike and Aaron.

Athena Damdounis

I don't know where to even begin. I had been using another company for a few years, but they didn't have the time, they didn't give me the proper information and they gave me the runaround leaving me frustrated. I saw one of Derry Plumbing and Heating's vans yesterday across from our building and called them up to see about their services.

First, I called them about 20 minutes before they closed last night and left a message with their staff. Did not expect a call back until this morning. I was wrong. Dave called me later in the evening to go over the situation. First and foremost he checked on the safety of the leak which the previous company never even mentioned. Dave took the time to walk me through everything to make sure that was done (he was very patient with my lack of knowledge in this area). He also gave me all of the info I needed on the issue and agreed to touch base first thing in the morning, which he did. He was able to get me a new tank installed within a few hours of him contacting me.

Second, Ryan and Aaron came out to replace the tank. They let me know when they were showing up and arrived on time. They let me know what they would be doing, answered all of my questions and were very professional. They had everything up and running and went over the additional items I need to do.

I am so pleased with the entire process and cannot express how nice it was to work with all of them. I am so appreciative of everything they were able to do in such a short amount of time and highly recommend them. They are now my plumbing and heating company that I will continue to work with.

susan caffrey

Ryan and Aaron were amazing! They were able to get to the root of the issue, which was finding the pipe that kept freezing, causing me to not have water in the kitchen.
They were calm, professional and kept working on it until they located the pipe. They are experts and I will call them again for any plumbing issues!!
I have total confidence in them and this company!!

Valerie Parker Callahan

I had a very large plumbing disaster during which my basement completely flooded and a complete water shut-off was required. We were in dire need of emergency plumbing assistance -- on a week-end, no less -- and Derry Plumbing & Heating came through for us. Mike, and his assistant Aaron came out on Sunday and efficiently and effectively found the leaks, repaired /replaced pipes and valves, and got everything running again in short order. They were friendly, professional, and worked quickly. I would highly recommend them!

James Hurley

What a great experience!!! I had a plumbing issue that no one wanted to touch. Not only did they take care of it, they did it quickly and for less than I thought it would be. Everyone I spoke to and dealt with was friendly and professional. I would definitely use them again and tell everyone I know about them.

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