Bogdan and Raluca (I hope I spelled it correctly) are an amazing team and have the fastest response times and top notch customer service. When our a/c broke, I called at 5:30 pm and Bogdan came the very next morning. I wish all companies would treat their customers this way. They're trustworthy, competent and very reliable. We love this company so much that I even scheduled an appointment for my parents' house.
Our upstairs a/c unit (~20 years old) needed to be replaced and Bogdan walked us through the entire process and gave us a fair price for the amount of work that had to be done. The work was done meticulously and with great care. He explained everything that needed to be done and educated us on how to keep the system functioning properly for years to come i.e., change filters, etc. He also explained how air conditioning works and the many ins and outs of the system.
We've never met anyone so knowledgeable and passionate about the work they do! He was always happy to share his knowledge with us and explained everything so that we could understand it. He even asked for a piece of paper so he could draw and illustrate how everything worked and affected each other i.e., the vents, intake, etc. Now we know so much more about air conditioning and how to properly maintain it. We are repeat customers and are always satisfied with the efficient work Bogdan does. We're ready for summer! Thank you!
From the first call to the company till the owner finished the work -- great communication great updates when I was notified that the tech was running behind and was advised of the reason why -- Bogdan was very professional and was able to diagnose the issue make the necessary part replacement right away. He took photos of all his work during his investigation and also of the unit after the piece was replaced of the new item along with the old item. He made some recommendations for some other items and did not pressure me about them right now as I am on a tight budget. Discuss doing the additional items this fall. Will definitely use this company again.
Amazing service, very fast and efficient! I woke up this afternoon to a hot house and was worried it would be days until someone came out. Bogdan came over and had everything fixed and running within a matter of hours. Very pleasant and professional, my guy got onto my 2 story roof in 100-degree weather, and now my house is cool again. Took pictures of the units and took the time to explain everything to me as well. Thank you!
Thank you Wave Heating and Cooling for getting our cool air blowing again! Our AC went completely down during temps of 95 to 100. The team at Wave were incredible, with great customer service and technical expertise. We had to deal with our Home Warranty company (which we all know can sometimes be a pain and take longer), but Wave kept the ball rolling and even let me know when to contact the Home Warranty people. Greatly recommend you call Wave Heating and Cooling for any AC or Heating needs. I know I will. Thanks again!
Bogdan did a great job repairing my AC. He was very knowledgeable and communicative. Anytime I had a question, he had an answer and would take the extra time to explain to me what was going on and why. I really appreciated the extra communication and detail. When he found that a part in my AC had gone bad, he had the replacement on-hand, and was able to replace it then so I didn't have any more downtime waiting on a part to come in. I would definitely recommend Wave Heating & Cooling, and I will be calling them again if I have any more issues!
We were connected with Wave Heating & Cooling through our warranty company. Over the past two years we have had the same problem with our AC and therefore Wave was the third company out to assess and hopefully fix problem. Various “possible” problems were found and fixed but none of them resolved the continuing problem. Bogdan from Wave was very responsive when called for service even when it was after hours. He worked diligently to find the true source and finally he was successful. Unfortunately it required the replacement of our AC/heating units. He was very thorough and explained everything in great detail and answered all of our questions. This of course was an unexpected expense for us but Bogdan gave us a very fair price. The work required for the replacement was extensive due to very poor design by builders of the house. Throughout the job, they kept us informed and explained what they were doing. At the end of the job, they also followed up to see how it was going. The office staff was always pleasant, helpful and very organized. One thing to note, if we would have had any reservations (which we didn’t), the inspector complimented the work and pointed out things done that showed quality work. We are very pleased with this company and highly recommend them!
Having a home warranty sometimes becomes hard to have repairs . Wave responded to work order on AC repair and even moved up response time all in one day. Bogdan came to home today and fixed our AC in 15 minutes. Recommend highly, Thank You
Bogdan from Wave Heating & Cooling is THE MAN! You do not need to call anyone else. The company is extremely professional and friendly. Bogdan is very knowledgeable and wants to help his customers as best he can. We had an issue with our AC and he was quick to diagnose and correct the problem. We will definitely call on Wave the next time we need either repairs or to replace our aging HVAC system. A+++ Company!
All around professional care. From the moment my appointment was scheduled to the time that Bogdan had fixed my system was all completed in the same day. He was extremely quick, efficient, and courteous. I will never use another HVAC Repair company.
I reached out to four AC companies (Wave Heating and Cooling, Goettl Air Conditioning and Plumbing, One Hour Air Conditioning and Cooling , and Sun Country Heating and Cooling). The others were either slow to respond or unwilling to do any type of repair, and were only interested in installing a new unit. Wave Heating and Cooling was the quickest to respond, offered more than one option, did the repair quickly, and guaranteed their work. They were friendly, straightforward, and efficient. I would absolutely recommend them for the installation of a new unit or a repair on an existing one. My house is now chilly in Nevada during the summer (for less than half what the others quoted). This small business is run with integrity by knowledgeable and friendly individuals.
Marilyn Joyce Barrientos
Bogdan and Raluca (I hope I spelled it correctly) are an amazing team and have the fastest response times and top notch customer service. When our a/c broke, I called at 5:30 pm and Bogdan came the very next morning. I wish all companies would treat their customers this way. They're trustworthy, competent and very reliable. We love this company so much that I even scheduled an appointment for my parents' house.
Our upstairs a/c unit (~20 years old) needed to be replaced and Bogdan walked us through the entire process and gave us a fair price for the amount of work that had to be done. The work was done meticulously and with great care. He explained everything that needed to be done and educated us on how to keep the system functioning properly for years to come i.e., change filters, etc. He also explained how air conditioning works and the many ins and outs of the system.
We've never met anyone so knowledgeable and passionate about the work they do! He was always happy to share his knowledge with us and explained everything so that we could understand it. He even asked for a piece of paper so he could draw and illustrate how everything worked and affected each other i.e., the vents, intake, etc. Now we know so much more about air conditioning and how to properly maintain it. We are repeat customers and are always satisfied with the efficient work Bogdan does. We're ready for summer! Thank you!
Daniel Galbraith
From the first call to the company till the owner finished the work -- great communication great updates when I was notified that the tech was running behind and was advised of the reason why -- Bogdan was very professional and was able to diagnose the issue make the necessary part replacement right away. He took photos of all his work during his investigation and also of the unit after the piece was replaced of the new item along with the old item. He made some recommendations for some other items and did not pressure me about them right now as I am on a tight budget. Discuss doing the additional items this fall. Will definitely use this company again.
ANTHONY WOO
Amazing service, very fast and efficient! I woke up this afternoon to a hot house and was worried it would be days until someone came out. Bogdan came over and had everything fixed and running within a matter of hours. Very pleasant and professional, my guy got onto my 2 story roof in 100-degree weather, and now my house is cool again. Took pictures of the units and took the time to explain everything to me as well. Thank you!
Cindy Ferris
Thank you Wave Heating and Cooling for getting our cool air blowing again! Our AC went completely down during temps of 95 to 100. The team at Wave were incredible, with great customer service and technical expertise. We had to deal with our Home Warranty company (which we all know can sometimes be a pain and take longer), but Wave kept the ball rolling and even let me know when to contact the Home Warranty people. Greatly recommend you call Wave Heating and Cooling for any AC or Heating needs. I know I will. Thanks again!
Kyle Brodeur
Bogdan did a great job repairing my AC. He was very knowledgeable and communicative. Anytime I had a question, he had an answer and would take the extra time to explain to me what was going on and why. I really appreciated the extra communication and detail. When he found that a part in my AC had gone bad, he had the replacement on-hand, and was able to replace it then so I didn't have any more downtime waiting on a part to come in. I would definitely recommend Wave Heating & Cooling, and I will be calling them again if I have any more issues!
Monica Belka
We were connected with Wave Heating & Cooling through our warranty company. Over the past two years we have had the same problem with our AC and therefore Wave was the third company out to assess and hopefully fix problem. Various “possible” problems were found and fixed but none of them resolved the continuing problem. Bogdan from Wave was very responsive when called for service even when it was after hours. He worked diligently to find the true source and finally he was successful. Unfortunately it required the replacement of our AC/heating units. He was very thorough and explained everything in great detail and answered all of our questions. This of course was an unexpected expense for us but Bogdan gave us a very fair price. The work required for the replacement was extensive due to very poor design by builders of the house. Throughout the job, they kept us informed and explained what they were doing. At the end of the job, they also followed up to see how it was going. The office staff was always pleasant, helpful and very organized. One thing to note, if we would have had any reservations (which we didn’t), the inspector complimented the work and pointed out things done that showed quality work. We are very pleased with this company and highly recommend them!
Char Peters
Having a home warranty sometimes becomes hard to have repairs . Wave responded to work order on AC repair and even moved up response time all in one day. Bogdan came to home today and fixed our AC in 15 minutes. Recommend highly, Thank You
Michael King
Bogdan from Wave Heating & Cooling is THE MAN! You do not need to call anyone else. The company is extremely professional and friendly. Bogdan is very knowledgeable and wants to help his customers as best he can. We had an issue with our AC and he was quick to diagnose and correct the problem. We will definitely call on Wave the next time we need either repairs or to replace our aging HVAC system. A+++ Company!
Lucas Barcelo
All around professional care. From the moment my appointment was scheduled to the time that Bogdan had fixed my system was all completed in the same day. He was extremely quick, efficient, and courteous. I will never use another HVAC Repair company.
Thank you again for all your help!
Amber Myrer
I reached out to four AC companies (Wave Heating and Cooling, Goettl Air Conditioning and Plumbing, One Hour Air Conditioning and Cooling , and Sun Country Heating and Cooling). The others were either slow to respond or unwilling to do any type of repair, and were only interested in installing a new unit. Wave Heating and Cooling was the quickest to respond, offered more than one option, did the repair quickly, and guaranteed their work. They were friendly, straightforward, and efficient. I would absolutely recommend them for the installation of a new unit or a repair on an existing one. My house is now chilly in Nevada during the summer (for less than half what the others quoted). This small business is run with integrity by knowledgeable and friendly individuals.