Custom Cooling & Heating, Inc

Very helpful and professional service. Highly recommend! They replaced our furnace, fixed the air conditioner and even did a last minute chimney fix. Always polite! They have earned life long customers!

I am extremely happy with my new furnace & air-Conditioner. Customer service from initial contact through estimate & installation was very professional and efficient.

We've used Custom cooling and heating on several occasion and received great service every time. The technicians were on time, friendly and did a good job. We will be using them again.

Our AC unit quit working on a holiday weekend night. Called and left a message and they called back that night about 30 minutes later. Brad came out the next morning and was very professional. Good customer service goes a long way. Thank you

To start out on this review. I would have to say the owner Dave or Dan, I'm not sure on that, was very unprofessional. I have had a issue with hummidity in the biggest room of my house for a couple years now. I finally decided to get ahold of the landlord and have it looked at. Well they ended up getting ahold of Custom and proceeded to set up a day to come out. After being set up with a appointment from 1 to 3 the technician shows up at 4:40. I get it things happen, but when he was here he showed the least bit of interest with being on the job. He was here maybe fifteen minutes and said everything checked out. He proceeded to tell me that, maybe it's the insulation or in some cases people have left the utility door open which will cause issues. I let him know that we do not leave the utility door open since there would be no reason to do so. Later that month, I received a notice for payment to my development company. Stating that, due to the work order information from our recent repair, I will need to pay for the services performed on the unit. On the bill, the technician said all freon levels were good along with amprage going to the compressor. The technician also said, that the door was left open to the utility room pulling hot air into the house. Which was false, as I showed him the utility room myself and would have known if the utility door was open. As I tried to get this fixed with the ower, which took him a week and a half to get back to me. He wanted no part in solving this issue with the technicianand I. He proceeded to get short with me. As I got frustrated, he continued in saying never to call here again and then hung up. Needless to say I wouldn't recommend them. Let's hope this technician gets caught in his own game by cutting jobs short and falsifying paperwork to get off earlier. What should have been a simple air conditioning check. Turned into a three-week ordeal leaving me to foot the bill, because of an inaccurate statement.

I wasn't happy to have a problem with my AC in the middle of a holiday weekend, but Custom came through and fixed a new problem, unrelated to an earlier service call. I appreciate their quick response so we now have a cool house with a house full of company.

Awesome company. Brad was great and professional installers were perfect. Highly recommend for all cooling and heating needs.

All of the guys that came to install our AC unit and ductwork were great guys and very good to work with. We had a very positive experience.

Our heat pump failed after less than 5 years and Custom Heating and Cooling did the repairs. Knowlegable and effecient. Tempstar covered the repairs with a no hassle quarantee. Great product! Wonderful service!

I would recommend Custom Cooling & Heating to anyone because of their outstanding service. They went above and beyond to do the job right and make sure I was satisfied. Best customer service I've received in a long time.