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    Gordon's Heating & Cooling Reviews - 30

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Alice Jordan

    A wonderful customer focused company! Technicians are also courteous, knowledgeable and helpful. They are always willing and patient to answer my questions and explain technical issues. I feel like they are a reliable expert partner in maintaining our HVAC system. Highly endorsed!

    Ryan Jackson

    Felix and his awesome crew did a meticulous job, installing my furnace and water heater. They were very respectful of my home and time. They thoroughly took care of the system and even cleaned up beautifully after work. I gladly recommend them!

    William Elliott

    Damian serviced our A/C unit this afternoon. It was an expensive repair as the unit is in it's "golden years" and the refrigerant is quite expensive. He explained the options of a new unit as opposed to the band-aid repair. the leak is small and the repair will make it till we can replace the unit. We are new to the South and central air. Damian Explained the entire system, changed the filter, programmed our thermostat, discussed insulation, the addition of a second zone and an additional return. There was no pressure to make any immediate updates. The office staff Susan and Eve were delightful. Thank you all.

    Doris Lucas

    Called and they sent a technician out within 30 minutes to my home. He was outstanding.He got my unit working in no time. Their price was the best compared to their competitors. Will highly recommend.

    Max Young

    The technician was knowledgeable, competent and the pricing was quite fair. He explained all procedures to be followed clearly and showed me the information concerning the parts of our system. Overall, it was a great service and will absolutely recommend and refer more clients to him.

    Matthew Kroneberger

    Both technicians that came out seemed to know about as much as my wife and I when it comes to the mechanicals and maintenance of an air conditioning unit (not much). Upon making the appointment we were given the pretty standard 3-5 hour approximation time, which was fine with us. 8.5 hours later we finally heard from them. The tests that were run only occurred because we inquired as to why our refrigerant was low in the first place. The response was a shrug and “I guess we could run a leak test”. After quite literally trying to PRY information out of the technicians we’re questioning whether we continue with this appointment or not but are hoping/trusting that they know what they’re doing. We come to find out later that this is a common occurrence and should have probably declined this test, I understand this is on us, but we now feel completely taken advantage of. Hundreds of dollars later we are left with a unit that still is not working as it should. We will never again work with this company and are so disappointed with the complete lack of respect and professionalism that was shown. Please do your due diligence. Ask questions, learn from my expensive mistake. If it doesn’t feel right don’t do it and get a second opinion.

    Sean Guerrero

    Victor did a remarkable job. He will be here on time.. and able to locate right away my AC problem and I will surely recommend Gordon's Heating & Cooling and the lady answered the phone.. she is good too.. I will surely be back.. well done sir, and the entire family of specialists!!

    David Ferguson

    Outstanding service at a fair price. Victor walked us through the entire process and made sure we knew what he was doing and why. He was very friendly and professional. I was really pleased. Highly recommended.

    Linda Moore

    Victor called,let us know he was on his way. Did his exam made his recommendations, estimated time and cost to fix problem. He was very professional, knowledgeable and gave excellent service. I highly recommend.

    robert ybarra

    I called because I am finishing a basement and need vents and air returns installed. This company wanted to charge me a $250 service fee just to come out and give me a quote. Will never call them again.

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