Krause Heating & Cooling

Bill (the owner) and Shaun at Krause Heating are amazing. If you ever have heating issues I wholeheartedly recommend that you go with this company. Someone from the city of Duluth came and checked out our furnace on a Saturday morning because my husband thought he smelled something strange. We had a cracked heat exchange and carbon monoxide was leaking into our house, so the guy red tagged our furnace (i.e. made us shut it down immediately). He then recommended we contact Krause Heating to get our furnace replaced since he had worked with them before and thought highly of their service. We called Bill Krause that morning and he had one of his workers out to our house within an hour, already replacing our old furnace with a new one so we wouldn't be without heat over the weekend. Bill even showed up himself - on a Saturday - to make sure things were going well. Not only were they extremely friendly, extremely fast-working, and extremely helpful when it came time to talk through the new furnace, but Bill has continued to work with us while we try to get HSA (our home warranty company) to cover the cost of the furnace. (Don't ever get a home warranty with HSA by the way). Even Bill has waited on hold with them multiple times over the past week to help us out. I honestly can't sing the praises of this company enough. I don't know many service professionals who are willing to wait on hold with HSA to try to help a customer. They're some of the nicest service professionals I've met and our new furnace works beautifully. Honestly, go with this company and you won't be disappointed.

I have been so impressed with the technical skills, ability to diagnose issues quickly and the professionalism and efficiency of their staff. Krause has been available when I needed them most. I rely on them for all my heating and cooling needs and strongly recommend them.

WHAT A FIND! Bill Krause diagnosed a problem I've been skirting for a few years now - in no time flat. His simple fix was right on the money! I really feel fortunate to have found Krause Heating & Cooling! Bill is a gentleman and a man who truly knows his business. I most definitely recommend them!

Krause did an amazing job with our furnace repair. They're incredibly fair, knowledgeable and professional. We've saved thousands of dollars by doing business with them

Very professional company that does quality work. Krause did some custom duct work for us on our home remodel project and they cleaned out our furnace. I highly recommend them!

Excellent communication. On time installation. Plus you wouldn't have even known they did an installation, as the area was all cleaned up. 100% that I am using this company again.

The only ones that showed up when we called. Furnace was broken and it was still only 40* outside. Fixed it within a couple hours and even got free parts through manufacturers warranty. Highly recommend.

Bill Krause and his team were fantastic. Very professional, informative, and efficient. Saved me tons of money. Highly recommend.

Truly some of the best customer service I have ever experienced. Exceptional communication, fast, efficient, knowledgeable. I would happily recommend them to anyone.

I would highly recommend them. They had a technician out the same day I called. He was able to diagnose and fix the problem in about 10 minutes. I was very impressed with the prompt service.