Shubitz Plumbing & Heating

Called for an estimate to rough the plumbing in on a small family home. I sent Derek my house plans and discussed with him what I needed done, that was three weeks ago today. I have not heard a word back from him or anyone at this company. I called the office three times toward trying to get the estimate or any other information and nobody answered. This company came highly recommended from a friend who’s friends with the owner Chris. They will not be recommending this company in the future either. My project was simple enough that Joe at L&S plumbing figured out what it would cost me in five minutes over the phone and with in the hour I had an actual estimate emailed to me. My advice to those looking for a plumber……. Call Joe, he will treat you right.

I needed two small jobs done - outside ancient faucet replaced and the faucet on our antique pedestal tub replaced. Chris took care of both and we much appreciated his quality work. We will have them back for a couple more small jobs later on. Don't hesitate to contact this business!

Looking for a quote? Keep looking from a different contractor because this particular contractor will keep you waiting.

Update: Finally got back via phone and a “breakup” email. Both forms of communication were lacking in accountability and professionalism. I have a gas line job and understand not every one is comfortable doing that type of work. It’s ok to communicate a reason for not wanting to do a job… what ever the reason. I’m not mad, just very disappointed in the behavior. My students do better.

They helped us with multiple projects at our house. They did an excellent job for a competitive price and were great to work with.

Amazing Service! They called me back after I left a message and were able to come out the same week to fix a corroded pipe. They arrived early surveyed the job site and got the necessary material. I have an older home with let say, "unique design" and it created a bit of an unexpected challenge. Chris handled it perfectly and addressed the issue. Not only is my problem fixed, but it works and looks better and we gained more space under the sink. Just amazing service, expertise and incredibly friendly. I will be recommending Shubitz to my friends and anyone else that asks.

This crew is great! Timely in an emergency situation, and knowledgeable enough to navigate my ridiculous heating/plumbing situation which we inherited from the previous owners. Our heat and hot water this winter is solely due to Shubitz P&H going the extra step.. thanks again!

I worked with Shubitz for the first time today, and I couldn't be more happy with my experience. I've been a customer of another plumbing company for years, but after their merger and their decision to greatly increase prices to almost unethical limits, I decided to take a chance and try another plumbing company. I worked with Coleen to troubleshoot my clogged kitchen sink, and after we decided that I had tried everything within my power to unclog it, she helped schedule me with Derek. Derek was able to come out within an hour and a half of the phone call, and was very pleasant to work with. My kitchen sink was really clogged up bad, but Derek continued to work through it with me until it was completely unclogged and running smoothly. He cleaned up after himself, too.

Overall, this was an excellent plumbing experience, and Shubitz has gained a new customer!

Great work they just can never answer the phone. Tried to reach out on Facebook but can’t find one. Tried to reach out to the website but all i could find was an email. Makes it very difficult for me to do business with. Went with belknap plumbing a number of times simply because they are easier to get in touch with.

Called a few plumbers about an antique faucet that was leaky. In order to replace the faucet would require tearing up a portion of our older home. Schubitz Plumbing & Heating came over and disassembled the faucet cleaned things up and now the faucet doesn't leak. At some point it will have to be replaced and will cost a few thousand to do that job, so we were happy that someone was willing to try a repair that wasn't a big expensive job. Essentially the other plumbers that probably didn't want to take a "small" and low billing job have eliminated themselves from future business when we do need something more major. All the best!

The owner was very nice to work with at first however his ethics in being a fair an honest professional are non existent. After receiving an estimate for some work to be performed (which was written as a one line item very general scope of work) I had him perform the work in assumption it being a Time and Materials job. This was based on requesting that he give me the worst case scenario estimate so I can make sure I have enough money to cover the cost.
Myself not knowing the extent of the damage trusted him as the expert to be an honest professional and to supply me with an as accurate as possible estimate, then square up the difference once the work was complete. Instead the owner did what turned out to be a very simple one day job and insisted it was a bid job (in which he estimated extremely high knowing I was unaware of the extent of the problem) told me tough luck and I owed him the full amount of the estimate. The work ,in which I trusted to be treated fairly given he is supposed to be a professional, at his T&M rates would have been half of what he was charging me. When I asked for a itemized invoice and some justification to his gross over charge, he simply said you could have gone somewhere else and that's just how it works I agreed to his price no matter how simple the work turns out for him.