Outstanding exceptional reliable service! Due to previous exceptional experience with the company, I referred two family members whose heat was out due to terrible storm. Both were told by other companies they needed new furnaces. Texted the owner and received immediate response. Appointments assigned immediately. Both furnaces fixed quickly for very reasonable cost. I highly recommend Tim and his team. Thank you Tim!
ThermoPro did an amazing job fixing our one furnace in our Michigan crawl. We have another company check it out and was told it had cracks and needed a new furnace. We heard from a family friend to get a second opinion from ThermoPro as they have had a good experience with them. They came out the very next morning and the worker, Ted, checked everything out and had it fixed in less than 20 minutes!! Very friendly and knew what he was doing. Saved us from the other company who said we needed a new furnace for quoted amount of: $5,500. We ended up spending less than $500 in repairs and our heat is working great. Highly recommend calling them first as they make sure they do everything they can before calling it quits!
Used them to install two brand new furnaces and AC units one year ago. Have a leak in my upstairs unit with elderly people living there. Because I had a diagnostic done with another company, (because they do not respond in a timely manner), They will not honor my warranty on a $10,000 job. The reason there is a leak is because they attached the line to the roof and when my roof was repaired a nail sliced the line that should’ve never been placed there. The ceiling vents they installed are now falling out of the ceiling as well.
I was informed to stop contacting them personally as they are my neighbors and never had any problem contacting them personally when I needed $10,000 worth of work done. And also took them 30 days to tell me that now the warranty will not be covered. 30 days of wasting my time!
Cannot believe that they treat their neighbors this way. If there was zero star I would’ve hit that button. Looks like I will never use this company again and certainly would not recommend them to anyone what a joke!
Tim was excellent! I cannot say enough great things about him. He helped walk me through a few things on the phone and then checked in on me later in the day. I asked if he would still come out to give the unit a once over and he said not a problem. He was very polite and professional. Took the time to explain why I was experiencing the issue I was having and what to look for in the future. I would without a doubt with use Tim and Thermopro again. Price was excellent especially for someone on a budget!
We were beyond please with the service that we received today with Ted from ThermoPro. ☆☆☆☆☆AMAZING. His customer service skills are beyond, extremely kind, educated, answered all of our questions, made sure that we understoodnot only what happened, but why it happened, and how to prevent it again. He did a great job. And the BEST part was they were so reasonably priced. I 10/10 recommended ThermoPro in the Toledo area.
I have called ThermoPro for 3 years now. I will continue to do so. They are quick, honest and great prices. I got a new furnace today and couldn't be happier. Just in time for our new bundle of joy in 2 weeks. Thanks Tim and Ted for your hard work!!
Wow! So impressed with this company! Our heat was blowing cold and we made an appointment. Tim came out the next day and fixed the problem quickly and easily. The best part was the price! They are honest and true to their word. I would recommend them to anybody.
I have had Tim from ThermoPro out a couple times for both heating and cooling issues. He is fast, efficient and trustworthy. I appreciate the time he takes to explain the concern and the options that are available. The added bonus to the work ThermoPro has done is their pricing. The pricing is always fair and competitive. I would definitely recommend ThermoPro to any of my family and friends.
Rae Rembowski
Outstanding exceptional reliable service! Due to previous exceptional experience with the company, I referred two family members whose heat was out due to terrible storm. Both were told by other companies they needed new furnaces. Texted the owner and received immediate response. Appointments assigned immediately. Both furnaces fixed quickly for very reasonable cost. I highly recommend Tim and his team. Thank you Tim!
Taylor Geiman
ThermoPro did an amazing job fixing our one furnace in our Michigan crawl. We have another company check it out and was told it had cracks and needed a new furnace. We heard from a family friend to get a second opinion from ThermoPro as they have had a good experience with them. They came out the very next morning and the worker, Ted, checked everything out and had it fixed in less than 20 minutes!! Very friendly and knew what he was doing. Saved us from the other company who said we needed a new furnace for quoted amount of: $5,500. We ended up spending less than $500 in repairs and our heat is working great. Highly recommend calling them first as they make sure they do everything they can before calling it quits!
Wendy Barnes
Used them to install two brand new furnaces and AC units one year ago. Have a leak in my upstairs unit with elderly people living there. Because I had a diagnostic done with another company, (because they do not respond in a timely manner), They will not honor my warranty on a $10,000 job. The reason there is a leak is because they attached the line to the roof and when my roof was repaired a nail sliced the line that should’ve never been placed there. The ceiling vents they installed are now falling out of the ceiling as well.
I was informed to stop contacting them personally as they are my neighbors and never had any problem contacting them personally when I needed $10,000 worth of work done. And also took them 30 days to tell me that now the warranty will not be covered. 30 days of wasting my time!
Cannot believe that they treat their neighbors this way. If there was zero star I would’ve hit that button. Looks like I will never use this company again and certainly would not recommend them to anyone what a joke!
Myranda Bartja
Tim was excellent! I cannot say enough great things about him. He helped walk me through a few things on the phone and then checked in on me later in the day. I asked if he would still come out to give the unit a once over and he said not a problem. He was very polite and professional. Took the time to explain why I was experiencing the issue I was having and what to look for in the future. I would without a doubt with use Tim and Thermopro again. Price was excellent especially for someone on a budget!
Brittany AtMax
We were beyond please with the service that we received today with Ted from ThermoPro. ☆☆☆☆☆AMAZING.
His customer service skills are beyond, extremely kind, educated, answered all of our questions, made sure that we understoodnot only what happened, but why it happened, and how to prevent it again. He did a great job. And the BEST part was they were so reasonably priced. I 10/10 recommended ThermoPro in the Toledo area.
Martin Terry
I called and they were able to send a tech out same day. Fast service for a great price. You will be happy if you go with Therma Pro.
Brandi Thompson
I have called ThermoPro for 3 years now. I will continue to do so. They are quick, honest and great prices. I got a new furnace today and couldn't be happier. Just in time for our new bundle of joy in 2 weeks. Thanks Tim and Ted for your hard work!!
B Han
Wow! So impressed with this company! Our heat was blowing cold and we made an appointment. Tim came out the next day and fixed the problem quickly and easily. The best part was the price! They are honest and true to their word. I would recommend them to anybody.
William Edwards
Tim and his team were honest and easy to work with. They've done both my furnace and A/C now, I'd recommend them to anyone.
Amanda Coutcher
I have had Tim from ThermoPro out a couple times for both heating and cooling issues. He is fast, efficient and trustworthy. I appreciate the time he takes to explain the concern and the options that are available. The added bonus to the work ThermoPro has done is their pricing. The pricing is always fair and competitive. I would definitely recommend ThermoPro to any of my family and friends.